Top 25 Help desk Jobs in Eau Claire, Wi

Tier 2 Technician
IT Voice —Eau Claire, WI
- $24 - $28 an hour
- Full-time
- Hybrid work
- Clean driving record
- Mid-level
- 3 years
- Travel reimbursement
- Mileage reimbursement
Quick Apply
Desktop Support Engineer (Dispatch /Part-Time) – Eau Claire, Wisconsin
Axiom Technologies —Eau Claire, WI
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
DC/MM IT Support Technician
Menards —Eau Claire, WI
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer Science
- Store discount
- Profit sharing
Quick Apply
Federal Government Technical Service Advisor – Security Clearance Preferred
Hewlett Packard Enterprise —Chippewa Falls, WI
- $81,500 - $187,500 a year
- Full-time
- Computer Science
- Office
- Mentoring
6d
Desktop Support Engineer (Dispatch /On-call)
Axiom Technologies —Menomonie, WI
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
Help Desk Supervisor
University of Wisconsin Stout —Menomonie, WI
- $67,000 a year
- Online Application
- Computer science
- Computer Science
- Mid-level
- Retirement plan
Global Partner Enablement Manager
Jamf —Eau Claire, WI
- $93,700 - $169,840 a year
- Email
- Hybrid work
- Microsoft Outlook
- Marketing
- Office
1d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Eau Claire, WI
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Apple Technical Support & Sales Specialist
MacMan, Inc. —Eau Claire, WI
- $13 - $16 an hour
- Part-time
- Merchandising
- Computer networking
- Cleaning
- On-the-job training
- Employee discount
Quick Apply
Industrialization and Technical Support Engineer
Symrise —Mondovi, WI
- Online Application
- Mid-level
- Master's degree
- Bachelor's degree
Quick Apply
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

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Customer Success Specialist
PESI —Eau Claire, WI
Knowledge of technical support issues related to internet connectivity and PC troubleshooting experience. Monitor and handle a wide variety of incoming phone…
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Valley Craft Industries Inc —Lake City, MN
Familiarity with AI and modern technical tools (Claude, ClickUp, Azure, GitHub, and similar). Excellent communication skills, with the ability to explain…
$75,000 - $85,000 a year
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Metro Early College High School —Columbus, OH
Prepare end user support documentation and knowledge educating clients on procedures for resolving or preventing recurrence of a technical problems.
$44,000 a year
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5d
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
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Tier 2 Technician

IT Voice -
Eau Claire, WI

Quick Apply

Job Details

Full-time
$24 - $28 an hour

Benefits

Travel reimbursement
Mileage reimbursement
Health insurance
Dental insurance
401(k)
Paid time off
Cell phone reimbursement
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Customer communication

Full Job Description

At IT Voice, we are a trusted leader in delivering cutting-edge IT solutions, specializing in network management, system administration, cybersecurity, cloud services, and unified communications. We are passionate about helping businesses thrive through technology, and we are proud to uphold a culture built on excellence, integrity, and a genuine focus on people. Our team prioritizes client needs, takes ownership of every challenge, and operates with integrity and efficiency. At IT Voice, we strive for excellence in everything we do, ensuring our clients receive top-tier support and satisfaction.

Job Description:

As a Tier 2 Technician at IT Voice, you'll be a key player in keeping systems and networks running smoothly. With your technical expertise, you'll install, maintain, test, and repair IT infrastructure while providing crucial first-level support. You’ll be the go-to for resolving routine technical issues and ensuring seamless IT operations, making a real impact on the Eau Claire community.

Responsibilities:

Uphold a strong commitment to customer service, ensuring client satisfaction by addressing their needs promptly and effectively.
Perform general problem solving and assistance on diverse software applications and hardware systems for customers.
Perform the installation, configuration, and maintenance of computers, workstations, and other related equipment and devices, ensuring their proper functioning.
Documentation: Maintain accurate and up-to-date network documentation, including network diagrams, configurations, and inventory records. Document network changes and updates for future reference.
Conduct weekly site visits to clients in the field, offering on-site technical support and assistance as required.
Coordinate, maintain, and input applicable records such as network users, security, and tracking inventory levels of equipment and materials, ensuring accurate documentation and billing reconciliation.
Participate in the review, evaluation, and recommendation of solutions relating to hardware and software acquisitions and/or network updates, contributing to the improvement of technological systems.
Serve as a primary project member on technology projects with moderate scope and impact, providing guidance and integration of other staff work.
Stay updated with current technological developments and trends, maintaining currency of knowledge in the IT field.
Must be available for On Call as needed.

Qualifications:

Minimum 3 years of experience in the IT field, demonstrating proficiency in system maintenance and troubleshooting.
Must live within commuting distance of Eau Claire, WI.
Working towards or achieved CompTIA+ and CompTIA Network+ certifications, showcasing your technical expertise.
Experience using a ticketing system.
Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications, enabling you to address diverse technical challenges.
Ability to provide functional direction to other technical support staff and/or student employees, leveraging your experience and expertise.
Strong interpersonal and communication skills, allowing you to effectively interact with a diverse community and provide technical guidance.
Good driving record and ability to lift up to 70 pounds, facilitating weekly site visits and equipment maintenance.
Ability to analyze and resolve computer problems efficiently, ensuring timely resolution of technical issues.
Commitment to achieving team goals, including weekly hours, utilization rates, and customer satisfaction targets.
This position requires onsite time at a health care facility and current Flu vaccinations.

What We Offer:

Base Salary: $24/hour – $28/hour
Benefits: 401(k), health, dental, vision, life insurance, PTO, mileage reimbursement, company phone, travel reimbursement, and business expense coverage.
Growth: Career advancement opportunities in a growing, people-first organization.

Location: Hybrid – Eau Claire, WI

Work Schedule: Monday to Friday, full-time

Company Website: www.itvoice.com

Quick Apply

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help desk jobs in eau claire, wi

Tier 2 Technician

Desktop Support Engineer (Dispatch /Part-Time) – Eau Claire, Wisconsin

DC/MM IT Support Technician

Federal Government Technical Service Advisor – Security Clearance Preferred

Desktop Support Engineer (Dispatch /On-call)

Help Desk Supervisor

Global Partner Enablement Manager

Seasonal, Operations Technical Specialist (Part Time)

Apple Technical Support & Sales Specialist

Industrialization and Technical Support Engineer

Construction Technical Specialist - Autodesk FORMA ( ACC )

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