About Us
At FreshDirect , we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s homes — faster, fresher, and smarter than anyone else.
We are not just a food company – we are a technology-powered, customer-obsessed team building the most innovative end-to-end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care.
We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to get them to our customers’ doors at peak freshness. It’s grocery shopping reimagined — and we’re just getting started.
If you are passionate about innovation, care deeply about what people eat, and want to be part of a team doing what no one else is doing, come help us build the future of food.
The Role
The SAP Functional Analyst – MM / WM is responsible for supporting and optimizing procurement, inventory, and warehouse execution processes in a high-volume, time-critical food distribution environment.
This role ensures seamless flow of materials from procurement through warehouse operations to order fulfillment, with working knowledge of SAP SD as an added advantage to support end-to-end supply chain integration.
This position reports to the Director – SAP.
What You’ll Do
- Own and support SAP MM and WM processes across procurement, inventory, and warehouse operations
- Configure and support SAP MM processes including procurement, purchasing, inventory management, goods receipt, stock transfers, and invoice verification
- Configure and support SAP WM processes including inbound, putaway, replenishment, picking, packing, staging, shipping, and inventory management
- Ensure warehouse operations align with daily fulfillment volumes, freshness requirements, and delivery timelines
- Drive adoption of SAP best practices across MM and WM processes
- Support RF/mobile-enabled warehouse operations where applicable
- Maintain high levels of inventory accuracy and ensure seamless warehouse and distribution execution
- Partner with supply chain, warehouse, and merchandizing teams to gather and translate business requirements
- Configure and manage core MM and WM functionalities including purchasing, inventory management, putaway, picking, packing, and shipping
- Ensure efficient warehouse execution aligned with daily fulfillment volumes and delivery timelines
- Support integration across SAP and external systems using IDocs, EDI, RFCs, and middleware (PI/PO or equivalent)
- Collaborate with ABAP and integration teams on enhancements, reports, and interfaces
- Troubleshoot and resolve issues impacting inventory accuracy, warehouse operations, and order fulfillment
Participate in testing, system improvements, and SAP upgrades
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Cross Functional Responsibilities
- Partner with business stakeholders to understand, define, and document requirements, current processes, and system gaps
- Lead requirements gathering and translate business needs into clear functional specifications
- Act as the liaison between business teams and ERP/IT to align on scope, priorities, and delivery timelines
- Design and implement SAP solutions using standard configuration wherever possible
- Develop functional specifications for enhancements where standard SAP capabilities are insufficient
- Support and execute unit, integration, and user acceptance testing, including documentation
- Assist with end-user training, documentation, and knowledge transfer
- Support change management initiatives for system and process improvements
Troubleshoot and resolve functional issues in a fast-paced, high-volume operational environment
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Project & Continuous Improvement
- Participate in SAP enhancements, upgrades, and process improvements
- Drive adoption of SAP best practices in production planning
Improve planning accuracy and operational efficiency through system optimization
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What You’ll Bring
- 5+ years of SAP functional experience with strong focus on MM and WM in SAP ECC 6.0 or higher.
- Bachelor’s degree in Information Systems, Supply Chain, Business, Engineering, or related discipline, or equivalent combination of education and experience.
- At least 2 full lifecycle SAP implementations and/or major enhancement or upgrade engagements
- Strong hands-on experience in SAP MM and WM, with practical working knowledge of SAP SD
- Experience supporting high-volume, time-sensitive distribution or manufacturing environments
- Proven ability to translate business requirements into functional specifications
- Strong analytical, troubleshooting, and communication skills
- Experience in food manufacturing, food distribution, retail, consumer products, or other high-volume distribution environments
- Exposure to enterprise warehouse platforms such as Manhattan is a plus
- Experience working closely with ABAP and integration teams
- Working knowledge of PP, FI, or SD integration points is a plus
Relevant SAP certification, or APICS certification (CPIM/CSCP), will be considered an added advantage.
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Our Values at FreshDirect
We live these values every day:
A Passion for our customers
Our customers are at the heart of everything we do. We listen, innovate, and act quickly to exceed expectations with every order and interaction.
One team, one mission
Everyone contributes & every role matters. We break silos, lift each other up, and share a relentless focus on delivering results. That way, we win together.
Delivering excellence, every time
We take pride in the quality of our food, service, and the experience we create. Our team goes above and beyond to earn trust and guarantee 100% freshness.
Act with integrity
We operate with honesty, respect, and accountability in how we treat our customers, teammates, and partners. We own our outcomes and always do what’s right, even when no one is watching.
Make fast, bold decisions
We challenge the status quo, embrace technology, and take smart risks to build a better future. At the same time, we stay true to our NYC roots and care for our community.
We love food. Yes, literally all of us.
What You’ll Love About Working Here
- A fast-paced, innovative environment where ideas turn into action
- Opportunities for growth — many of our leaders have risen through the ranks
Direct impact on how thousands of customers experience food every day
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Salary: The salary range for this role is from $130,000 - $160,000. Specific pricing for the role may vary based on many factors including but not limited to candidate experience, and skills.
Total Rewards & Benefits
· Competitive compensation and comprehensive benefits
· PTO, Safe & Sick Time, and Paid Holidays
· Medical, Vision, Dental, and Voluntary Disability coverage
· 401(k) with employer match and Life Insurance
· State-of-the-art Bronx campus with on-site basketball court, cafeteria, and employee market
· Onsite FREE parking
· FREE employee shuttle bus service from nearby Subway station
· Training, leadership development, and tuition discount at local colleges
· 20% employee discount on FreshDirect online orders and Brooklyn wine store
· Minimum 50% employee discount at our onsite employee market
· Mobile phone discounts through partnerships with T-Mobile and Verizon
· Gym membership discounts through NYSC
Our Culture
We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.
Equal Opportunity
We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.
The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position expectations may be subject to change as the needs of the organization changes.
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