Description
Job Information
Senior Director, Emergency Management and Preparedness (Buses)
First date of posting: 3/10/2026
Last date of posting: Open Until Filled
Authority: TA / OA / MTA Bus
Department: Regional Bus Company
Division/Unit: Business Strategies
Reports To: Chief of Staff, Buses Support & Business Strategies
Work Location: Various
Hours of Work: As Required
Compensation
Salary Range: $141,462 – $159,144 (ADC 008)
Responsibilities
Develops, maintains, and implements DOB emergency preparedness and response plans by
conducting hazard assessments, coordinating with internal and external partners, and ensuring
alignment with MTA-wide emergency management standards. Produces clear, actionable
emergency documentation and reports to strengthen communication, coordination, and leadership
decision-making during disruptive events. Leads division-wide preparedness audits, reviews
response workflows, and drives corrective actions to ensure staff readiness, asset availability, and
compliance across all divisions. Serves as the primary subject matter expert and liaison for DOB
emergency protocols, briefing leadership, managing sensitive communications, and enforcing media
controls. Leads operational command, multi-agency coordination, and emergency communications
during major incidents through management of the DOB Bus Command Center and coordination
with MTA, NYCT, and City agencies.
Additional Responsibilities include but are not limited to the following:
- Develop, maintain and implement all DOB emergency preparedness plans by conducting
hazard assessments, coordinating with internal and external partners, integrating best
practices, and ensuring every plan from hurricanes to heat emergencies to blackouts
remains current, actionable, and aligned with MTA-wide emergency management
requirements. Produce and distribute streamlined documentation, emergency response
action plans, reports, etc., that improve emergency communication and coordination with
DOB leadership and partners and for use during any disruptive event.
- Conduct comprehensive, division-level emergency preparedness audits by reviewing
operational processes, validating the availability and condition of assets, assessing staff
training records, and analyzing response protocols; produce actionable reports and drive
corrective measures that strengthen consistency and compliance across all divisions.
Review response workflows to ensure staff are prepared and capable of responding to
weather-related and operational emergencies. Develop and maintain a standardized DOB
annual preparedness calendar that follows the national standards for the preparedness
cycle.
- Serve as the subject matter expert and primary liaison for inquiries regarding DOB
emergency response protocols and plans; brief leadership on sensitive issues, prepare
talking points, and enforce controls to prevent unauthorized or unscripted communication
with the press during both routine operations and emergency events. Serve as the subject
matter expert and liaison to inquiries about DOB emergency response protocols and
response plans.
- Lead operational command and multi-agency coordination during emergencies by managing
the DOB Bus Command Center throughout major storms, citywide incidents, or service
disruptions; coordinate closely with DOB leadership, MTA HQ, NYCT, and external City
agencies to ensure unified response efforts, timely information exchange, and alignment with
citywide emergency response strategies and protocols.
- Lead all DOB emergency communications and media coordination, ensuring accurate
situational reporting, consistent messaging, adherence to MTA protocols, and appropriate
leadership briefings, while preventing unauthorized or unscripted interactions with the press
Education and Experience
1. Baccalaureate degree in Emergency Management, Public Administration, Business
Administration, Transportation Management, Homeland Security, or a related field and seven
(7) years of related experience, at least four (4) years of which have been at a
managerial/supervisory capacity; or
2. A satisfactory equivalent combination of education and experience may be considered in lieu
of a degree
Specialized Experience
Experience serving as a liaison with government agencies, public safety organizations, and senior
leadership to coordinate emergency preparedness, resilience initiatives, and communications.
Other Information
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who
hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the
NYS Commission on Ethics and Lobbying in Government (the “Commission”).
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including,
with respect to veteran status and individuals with disabilities. The MTA encourages qualified
applicants from diverse backgrounds, experiences, and abilities, including military servi
