Top 7 It support specialist i Jobs in Edmond, Ok

HELP DESK (SUPPORT I)
KIRKPATRICK BANK —Edmond, OK
- Weekends as needed
- No experience needed
- Office
- High school diploma or GED
- Health savings account
- Disability insurance
4d
IT Support Specialist I
Epic Charter School —Oklahoma City, OK
- $24.18 an hour
- Full-time
- Background check
- Google Workspace
- Computer literacy
Systems Support Specialist I
City of Oklahoma City —Oklahoma City, OK
- $32.49 an hour
- Full-time
- Background check
- Clean driving record
- Pass drug screening
Tier 1 Helpdesk Technician
Bowhead —Oklahoma City, OK
- $23.40 an hour
- Weekends as needed
- Hybrid work
- Ability to walk for extended periods
- High school diploma or GED
- Continuous improvement
Computer Systems Analyst I
Bowhead —Oklahoma City, OK
- $61,000 - $71,000 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- Computer literacy

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Help Desk Analyst I
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Communicates clearly and professionally with technical and non-technical users, sets appropriate expectations, provides timely updates, and maintains a high…
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it support specialist i jobs near edmond, ok

HELP DESK (SUPPORT I)

KIRKPATRICK BANK -
Edmond, OK

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Job Details

Full-time
4 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
401(k) matching
Life insurance

Qualifications

Desktop computer repair
Computer operation
Customer communication
Customer relationship building
Standard Operating Procedures (SOPs) implementation
Incident report management
Hardware maintenance
Equipment troubleshooting
No experience needed
Operating system updates
User training (technical support)
High school diploma or GED
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Computer management
Customer support ticket management
Organizational skills
System deployment
Contract management support tasks
Machine minor repairs
Standard operating procedures (SOPs)
Communication skills
Entry level
Operating system installation
Ticketing system technical support
Standard operating procedures drafting

Full Job Description

Kirkpatrick Bank hires individuals who are committed to building long lasting relationships by delivering high quality customer service to all of our customers and within our communities. In return Kirkpatrick strives to offer a competitive and comprehensive benefit package.

Shift hours: Monday - Friday, 8:00am to 5:00pm; could include occasional Saturdays and OT when necessary.

Kirkpatrick Bank offers the following benefits (subject to eligibility requirement):

Company subsidized health and dental insurance for employees and dependents
Health and Dependent care flexible spending accounts, HSA account
Company provided life insurance and long term disability
Generous 401(k) Match
Paid Sick and Vacation
Wellness Plan
Employee Banking products and services provided

Launch your Information Technology career with us!

Position Summary: Provide first level of support and response for employees. Provide assistance to technicians and engineers. Help Desk is responsible for creating support tickets, answering, commenting and replying to open incidents. The Help Desk position requires knowledge of computer logic and methodology to run computer systems.

Essential Job Functions and Responsibilities:

Identify and organize help tickets according to priority
Distribute tickets to engineers and technicians
Assist with fieldwork as requested
Update and maintain contracts, reports, and policies as needed
Create and maintain standard operating procedures for equipment and software used
Prepare computer equipment for operation and deployment
Operate computer for the purpose of providing information to employees and/or engineers
Train employees in operating systems and other software used by bank employees
Maintain a log of all work performed and processed
Perform general operating system repairs, spy-ware and virus removal, hardware upgrades, and troubleshooting common computer problems
Knowledge of the bank’s computer systems and technology best practices
Provide employees with outstanding customer care and service at all times
Read and comprehend instruction manuals to make minor repairs to computer equipment
Document system changes using change control forms
Committed to Company Mission and Core Values

The above represents general responsibilities for the position. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Skills and Abilities:

Interpersonal skills necessary to train employees in computer systems
Ability to work in a self-disciplined environment
Ability to balance multiple projects, timelines and priorities
Excellent organizational skills and attention to detail
Excellent verbal, interpersonal and written communication skills
Tenacious problem-solving skills and results oriented

Education and Experience:

High School diploma or equivalent
Previous Help Desk experience not required

Physical Requirements and Working Conditions:

Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 25 pounds at times
Professional office environment
Flexibility to work evenings and weekends, sometimes with little advance notice
Some travel required
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Kirkpatrick Bank is an Equal-Opportunity Employer who offers EEO to all persons without regard to race, color, religion, age, marital or veterans’ status, sex, national origin, physical or mental disability, or any other legally protected class.

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it support specialist i jobs in edmond, ok

HELP DESK (SUPPORT I)

IT Support Specialist I

Systems Support Specialist I

Tier 1 Helpdesk Technician

Computer Systems Analyst I

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