Top 16 Technical support Jobs in Effingham, Il

Dynamic Server Support
Worldwide TechServices —Effingham, IL
- Part-time
- Ability to lift 50 pounds
- Driver's License
- Driving
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Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Shelbyville, IL
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

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Dynamic Server Support
Worldwide TechServices —Effingham, IL
Typically requires technical school certification or equivalent and 0-2 years of relevant experience. Must own a basic repair tool kit.
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Technical Support Representative - Night Shift
Metro Communications and Conxxus —Sullivan, IL
Degree in Computer Science or related technical field, OR equivalent experience. 1+ years of experience in technical support, customer service, or related field…
$18 - $23 an hour
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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
$20 - $26 an hour
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technical support jobs near effingham, il

Dynamic Server Support

Worldwide TechServices -
Effingham, IL

Quick Apply

Job Details

Part-time

Qualifications

Driving
OEM
Hand tools

Full Job Description

Company Description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.

Job Description

Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.

Responsibilities

Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs

Qualifications

Education and Experience:

Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus

Certifications and/or Qualifications:

Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver’s License and reliable transportation with valid registration and adequate insurance

Skills:

Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair tool kit

Additional Information

All your information will be kept confidential according to EEO guidelines.

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technical support jobs in effingham, il

Dynamic Server Support

Seasonal, Operations Technical Specialist (Part Time)

Construction Technical Specialist - Autodesk FORMA ( ACC )

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