Top 19 help desk Jobs in eglin afb fl

DESKTOP SUPPORT SPECIALIST
Reliance Test & Technology —Eglin AFB, FL
- Full-time
- Writing skills
- Research
- Mid-level
- Flexible schedule
Computer IT, Helpdesk | Part-Time - Northwest Florida State College
Northwest Florida State College —Niceville, FL
- $16 an hour
- Part-time
- Classroom
- Computer literacy
- HIPAA
Educational IT Technical Support
Saint Mary Catholic School —Fort Walton Beach, FL
- $20 - $22 an hour
- Part-time
- Background check
- Mid-level
- Bachelor's degree
Quick Apply
IT Support Technician
Leonardo DRS —Fort Walton Beach, FL
- Computer Science
- Research
- Mid-level
- Paid parental leave
- Health savings account
ALIS/ODIN SME
Lockheed Martin Corporation —Eglin AFB, FL
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Paid jury duty
- Paid holidays
14d
Computer Client Support Technician
Solutions Through Innovative Technologies, Inc —Fort Walton Beach, FL
- Full-time
- Windows
- Bachelor's degree
- Senior level
- Paid holidays
- Disability insurance
Geek Squad Agent (Retail Store)
Best Buy —Destin, FL
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Employee discount
22h
SITEC - PC TECHNICIAN - HURLBURT FIELD, FL
Peraton —Hurlburt Field, FL
- $66,000 - $106,000 a year
- Bachelor of Science
- Mid-level
- Windows
- Health savings account
- Paid holidays
Electronic Classroom Technical Support Specialist
CSA Global LLC —Niceville, FL
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
Quick Apply
7d
Computer Client Support Technician
Goldbelt, Inc. —Hurlburt Field, FL
- Full-time
- Windows
- Bachelor's degree
- In-person
- Health insurance
- Dental insurance
2d
Client Systems Technician
Cayuse Holdings —Hurlburt Field, FL
- $0 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- AD&D insurance
Quick Apply
Product Support Engineer III (Deploy Only)
Sierra Nevada Corporation —Shalimar, FL
- Full-time
- 6 years
- Customer service
- Office
- Health insurance
- Dental insurance
Course Management Support
Cayuse Holdings —Hurlburt Field, FL
- $0 a year
- Full-time
- Mid-level
- Office
- Residential
- Wellness program
- AD&D insurance
Quick Apply
Product Support Engineer III - Deploy Only - Contingent upon Award
Sierra Nevada Corporation —Shalimar, FL
- Extended hours
- 6 years
- Customer service
- Office
- Health insurance
- Dental insurance
VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote)
Govcio LLC —United States
- $140,000 - $150,000 a year
- Full-time
- Remote
- 11+ years
- Bachelor's degree
- Mentoring
4d

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Computer IT, Helpdesk | Part-Time - Northwest Florida State College
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DESKTOP SUPPORT SPECIALIST

Reliance Test & Technology -
Eglin AFB, FL

Apply Now

Job Details

Full-time

Benefits

Flexible schedule

Qualifications

Desktop computer repair
Customer communication
Writing skills
Microsoft Office
Computer hardware
Desktop (troubleshooting support)
Desktop administration

Full Job Description

DESKTOP SUPPORT SPECIALIST

Systems Engineering Department

Eglin AFB

Open Position Request Number R-N-26

CLASSIFICATION: Desktop Support Specialist

GRADE: Exempt; Regular Full-time

LOCATION: Bldg. 955, Eglin AFB, FL – On Site

ESSENTIAL FUNCTIONS: Primary job function is providing help desk support to end users on a variety of issues. Identifies, researches, and resolves technical problems related to software, small computer, and basic network troubleshooting. The Desktop Support Specialist will perform daily administration of computers and computer software. Incumbent will also assist in the daily management of users and resources, continuous daily monitoring of security appliances, create procedures for and perform regular testing and application of patches, perform anti-virus management for all network connected and standalone systems, perform routine testing for patch and system configuration changes, implement and maintain cybersecurity requirements/ maintenance. Responds to telephone calls, email and personal requests for technical support. Documents, track and monitor the problem to ensure a timely resolution. Create new user accounts and train users on proper use of USAF computer systems. Maintains, repairs, and troubleshoots computer hardware and software packages. Responsible for customer service and end user training. Must be able to work in a team environment and must possess the ability to read and interpret written information and effectively communicate verbally and in writing.

GENERAL DUTIES:

Manually updating operating systems and software on offline systems.
Maintaining system documentation; deploying Air Force SDC images to new machines.
Migrating user documents/settings to replacement machines.
Installing and configuring newly acquired software.
Fielding end-user technical support complaints.
Responds to telephone calls, email, and personal requests for technical support.
Documents, tracks, and monitors the problem to ensure a timely resolution.
Create new user accounts and train user on proper use of USAF computer systems.
Maintains, repairs, and troubleshoots computer hardware and software packages.
Responsible for customer service and end user training.
Candidate will have knowledge of commonly used concepts, practices, and procedures within a particular field.

Job Requirements

OTHER DUTIES: Additional duties may be assigned to support contract/mission support requirements in job-related areas.

EDUCATION/EXPERIENCE REQUIREMENTS: CompTIA Security+ certification is required within 60 days. Two or more years of experience in providing help desk support is required and additional customer service experience is a plus. Experience with Windows 10/11 and Microsoft 365 is necessary. Must be able to perform workstation rebuilds as well as research and implement new technologies. Advanced troubleshooting and problem solving skills are essential. Requires the ability to read and interpret written information as well as effective communication both verbally and in writing. DoD Information Assurance experience a plus specifically in the areas of IAVA and STIG evaluation, application, and management.

OTHER REQUIREMENTS: This position requires a Secret security clearance. Candidates must be eligible to obtain and maintain a Secret security clearance. Supports E-OMS operational objectives. Observes company Quality, Safety, Environmental, Security and Administrative policies; supports Process Improvement. Must be able to work a flexible work schedule due to operational support requirements.

WORK ENVIRONMENT: Work activities are normally performed in an environmentally controlled area in an office setting on Eglin AFB, FL.

PHYSICAL DEMANDS: This position will be subject to substantial movements (motions) of the wrists, hands, and/or fingers. Must be able to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal. May require sitting for long periods of time. Some lifting of up to 30 pounds, standing, bending, stooping, and climbing may be required. Must have ability to work in confined spaces and outside in the elements.

Note: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.

Reliance Test & Technology, LLC is proud to be an Affirmative Action & Equal Employment Opportunity Employer. Reliance Test & Technology, LLC is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination.

All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding, or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state, or local laws or protected class.

Reliance Test & Technology, LLC maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Any person with a disability needing special accommodation for the application process please contact Human Resources.

Applicants must currently hold or be able to obtain and maintain the proper US DoD issued security clearance, which requires US Citizenship. Security clearance eligibility may be discussed during the interview phase. Employment and start date are contingent upon the candidate receiving the required US DoD issued interim security clearance.

Apply Now

Refine Your Search

help desk jobs in eglin afb fl

DESKTOP SUPPORT SPECIALIST

Computer IT, Helpdesk | Part-Time - Northwest Florida State College

Educational IT Technical Support

IT Support Technician

ALIS/ODIN SME

Computer Client Support Technician

Geek Squad Agent (Retail Store)

SITEC - PC TECHNICIAN - HURLBURT FIELD, FL

Electronic Classroom Technical Support Specialist

Computer Client Support Technician

Client Systems Technician

Product Support Engineer III (Deploy Only)

Course Management Support

Product Support Engineer III - Deploy Only - Contingent upon Award

VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote)

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