Top 6 Hotel manager Jobs in El Paso, Tx

Guest Service Manager
The Plaza Hotel Pioneer Park —El Paso, TX
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
8d
Hotel Sales Manager
Chase Suite Hotel —El Paso, TX
- $42,000 - $45,000 a year
- Full-time
- Mid-level
- Hotel
- Contracts
Quick Apply
4d
FRONT DESK SUPERVISOR
Fairfield Inn & Suites El Paso West —El Paso, TX
- $12.75 - $13.25 an hour
- Weekends as needed
- Basic math
- Mid-level
- Hotel
Quick Apply
9d
Sales Manager
Palette Hotels —El Paso, TX
- Full-time
- Mid-level
- Hotel
- Driver's License
- Health insurance
Quick Apply
12d

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Guest Service Manager

The Plaza Hotel Pioneer Park -
El Paso, TX

Apply Now

Job Details

Full-time
8 days ago

Qualifications

Staff performance monitoring
Safety data sheets (SDS)
Staff supervision
Hotel regulations compliance
Proactive hotel and accommodations guest assistance
Hotel policy compliance
Serving clients
Sustainability standards
Team supervision
Hospitality industry recruitment experience
Managing teams in a customer support role
Safety regulations
Coaching
Staff scheduling
Hotel quality control
Customer satisfaction tracking
Team scheduling
Mid-level
Frontline customer support management
Financial analysis
Budget management planning
High school diploma or GED
Financial records review
Staff policy implementation
Environmental protocols
Schedule creation
Safety equipment
Budget preparation
Hotel staff training
Office management

Full Job Description

Overview:

Opportunity: Guest Service Manager

Manage front desk operations according to brand/hotel and sustainability standards, ensuring a guest friendly atmosphere and effective supervision of associates.

Potential Career Path

Director of Guest Services - Assistant General Manager - General Manager

Essential Job Functions

Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
Review records or reports pertaining to activities such as occupancy, payroll, and guest service scores to verify details, monitor work activities, evaluate performance and make recommendations for improvements.
Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
Interpret and communicate work procedures and company policies to staff.
Prepare and issue work schedules, deadlines, and duty assignments for front office staff.
Analyze financial activities of department and provide input into budget planning and preparation processes.
Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Ensure overall guest satisfaction.
Perform other duties as requested by management.

Position Requirements

High School diploma or equivalent preferred.
Previous front desk experience equivalent training required.

Work Environment and Context

Work schedule varies and may include working on holidays and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us :

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

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hotel manager jobs in el paso, tx

Guest Service Manager

Hotel Sales Manager

FRONT DESK SUPERVISOR

Sales Manager

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