TITLE: Training Coordinator
REPORTS TO: Project Director
LOCATION: Borderplex Region
EMPLOYMENT TYPE: Full-Time, Exempt Employee
Career Team is looking to hire a Training Coordinator who will be responsible for providing customer-centered services designed to educate, enhance and provide workforce development training services to program participants. Work is performed under the supervision of the Project Director.
Your Impact on Career Team’s Success:
- Serve as a primary liaison with training providers to develop new and nurture existing provider partnerships that grow education and training opportunities for participants
- Educate participants to the advantages of training and upskilling to broaden employment opportunities and enhanced career path options
- Ensure approved and current information regarding the Eligible Training Provider’s List is available to program participants and staff
- Maintain and disseminate approved vendor information and performance outcomes to staff and participants as appropriate
- Facilitate group and individual assessment, eligibility and training information sessions for program participants to explore potential training opportunities
- Participate in the assessment of participant marketability skills to determine training suitability and facilitate appropriate referral
- Review participant training needs, industry hiring patterns and high priority occupations to assist with career exploration and the identification of aligned career pathways
- Assist with the completion and review of individual training account packets to ensure all necessary documents are present and in compliance with training requirements
- Provide timely reports for Career Advisors to include pipeline of potential training candidates, available training programs, and training providers
- Consult with Career Advisors on support services necessary to achieve optimal outcomes
- Maintain detailed documentation of all contacts in the state’s system of record per contact requirements
- Support off-site events
- Track progress for individual and team targets using appropriate platforms and databases
- Meet and/or exceed program benchmarks
- Strong business acumen
- Approach each day and task with a solutions-oriented and responsive mindset
- Participate in all staff-related events as required
This position is expected to be a HYBRID position. The selected candidate will be required to work onsite as well as remotely.
To Qualify for This Role, You Must Have:
- Bachelor’s degree or higher or an equivalent combination of education and experience
- Strong communication skills and knowledge about community resources
- Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
- Must be computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
- Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
- Ability to work in a dynamic team environment - must have excellent teamwork and interpersonal skills
- Ability to motivate participants towards achieving goals
- Ability to meet and/or exceed set goals and objectives
- Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
- Knowledgeable about the WIOA program and other workforce program requirements
- A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
- Exceptional time management skills to meet deadlines and work under pressure
- A Valid Driver’s License
Additional Skills/Knowledge Career Team Would Love for This Role:
- Knowledgeable about the local region and relevant partners
- Bilingual or multilingual
Salary: $50,000 - $54,500/yr
Salary is commensurate with education and experience. Career Team offers a competitive benefits package including healthcare, dental, and personal/vacation time.
Travel:
Travel for this role is primarily limited to necessary trips within Snohomish County to support career seekers.
About Career Team:
Founded in 1996, Career Team, LLC is a private workforce development organization.
Career Team’s outstanding record of accelerating the human condition has resulted in numerous honors:
- Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
- Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
- Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
- Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider
As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation’s opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information.
Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.
California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:
Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.
The Company collects Personal Information to use or disclose as appropriate to:
(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.
