Top 534 Membership director Jobs in El Segundo, Ca

Head of Membership - Soho House Venice Beach
Soho House & Co. —Santa Monica, CA
- $110,000 - $115,000 a year
- Full-time
- Mentoring
- Senior level
- Restaurant
- Health insurance
- Dental insurance
Quick Apply
7d
Head of Membership - Soho House Venice Beach
Soho House & Co. —Marina del Rey, CA
- $110,000 - $115,000 a year
- Full-time
- Mentoring
- Senior level
- Restaurant
- Health insurance
- Dental insurance
Quick Apply
7d
Head of Membership - Soho House Holloway
Soho House & Co. —West Hollywood, CA
- $110,000 - $115,000 a year
- Full-time
- Senior level
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Director, Music Strategy & Operations
KCRW Inc —Santa Monica, CA
- $125,000 - $135,000 a year
- Full-time
- Office
- Mentoring
- Contracts
- 403(b) matching
- AD&D insurance
Quick Apply
Associate Director of Leadership Giving
UCLA —Los Angeles, CA
- $88,900 - $190,300 a year
- Weekends as needed
- Hybrid work
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
1d
Media Relations Director
Radiant Industries —El Segundo, CA
- $154,500 - $256,200 a year
- Extended hours
- Office
- In-person
- Senior level
- Paid parental leave
- Health savings account
Quick Apply
Group Fitness Instructor
Bay Clubs LLC —El Segundo, CA
- $18.47 - $50.00 an hour
- Weekends as needed
- Hospitality
- CPR Certification
- Sales
Digital Asset Manager
Liquid I.V. —El Segundo, CA
- $103,100 - $130,000 a year
- Monday to Friday
- Hybrid work
- Marketing
- 5 years
- Office
- Paid holidays
- Disability insurance
Senior Client Services Manager, Partnerships & Business Development
Recording Academy —Santa Monica, CA
- $95,600 - $106,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Marketing
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Director of Fitness and Membership Experience
Barbara and Ray Alpert JCC (Jewish Long Beach) —Long Beach, CA
- $85,000 - $95,000 a year
- CPR Certification
- Office
- 3 years
Director of Operations (Restaurants) - Los Angeles, CA
Specialty Restaurants —Los Angeles, CA
- $150,000 - $175,000 a year
- Weekends as needed
- Background check
- 6 years
- Continuous improvement
- Paid parental leave
- Paid holidays
Quick Apply
Veterinary Medical Director - $75,000 Sign-on Bonus
Companion Pet Partners, LLC —Valley Village, CA
- $175,000 - $250,000 a year
- Full-time
- Background check
- Clinic experience
- In-person
- Health savings account
- Relocation assistance
Directing Attorney – Special Initiatives & Access to Legal Services
Confidential —Los Angeles, CA
- $105,000 - $140,000 a year
- Full-time
- 3 years
- Travel
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
1d
Program Accountant
MEXICAN AMERICAN OPPORTUNITY FOUNDATION —Montebello, CA
- $77,000 - $79,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid jury duty
- 403(b) matching
Education Specialist
MEXICAN AMERICAN OPPORTUNITY FOUNDATION —Montebello, CA
- $26.99 - $27.12 an hour
- Full-time
- Spanish
- Computer literacy
- Writing skills
- Paid jury duty
- 403(b) matching
Accountant I
MEXICAN AMERICAN OPPORTUNITY FOUNDATION —Montebello, CA
- $77,000 - $78,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid jury duty
- 403(b) matching
Regional Director of IST Operations
RecSol Recovery Solutions —Long Beach, CA
- $160,000 - $172,000 a year
- Full-time
- Nursing
- Master's degree
- Bachelor's degree
- Wellness program
- Health savings account
Quick Apply
1d
Customer Experience Director
Vaco by Highspring —Los Angeles, CA
- $160,000 - $200,000 a year
- 8 years
- Bachelor's degree
- Team management
- Health insurance
- Dental insurance
Quick Apply
1d
Executive Assistant- Board of Director Support
Vaco by Highspring —Los Angeles, CA
- $80,000 - $95,000 a year
- Hybrid work
- 7 years
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Occupational Therapy - Classroom Lab Assistant
West Coast University —Los Angeles, CA
- $42.29 - $61.31 an hour
- Laboratory
- Classroom
- CPR Certification

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Head of Membership - Soho House Venice Beach

Soho House & Co. -
Santa Monica, CA

Quick Apply

Job Details

Full-time
$110,000 - $115,000 a year
7 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Business development management
Team leadership
New customer acquisition
Initial Contact (sales skills)
Prospecting
Sales leadership
Closing sales leads
General management
Cross-functional communication

Full Job Description

Scope of the Job

Job Purpose:

The Head of Membership, Soho House Venice Beach will be tasked with opening and managing membership for our latest House in the Los Angeles area. A well-connected individual in the Venice Beach/Westside LA area, they'll work alongside the Membership Director to build a new Committee, achieve Founding member targets and program and deliver opening events to support member acquisition and engagement. They should also have a strong knowledge of the wellness space both in Venice and across the wider LA region.

An active social individual in the city, this person will be able to develop key relationships at businesses or with individuals, attracting new members into the Houses by hosting lunches, dinners and other outreach activity and events. Once the House is open they'll lead on further acquisition, engagement and retention efforts to ensure a healthy, high quality member community.

The role requires a combination of strategic thinking, community engagement, and hands-on member management, with a minimum of two nights spent in-House each week attending or hosting key events to drive membership acquisition and retention

Main Responsibilities

Membership Acquisition & Development

Successfully launch Soho House Venice Beach by achieving the opening membership targets and serving as the face of Soho House Venice Beach membership. Being well- connected to the membership community in Venice Beach beyond the House.
Own the full membership lifecycle: acquisition, onboarding, management, and retention of all members.
Drive the quality of membership applications, ensuring that the House maintains a strong, vibrant, and diverse membership base aligned with the House Identity Plan.
Personally review membership applications, leading the approval process in collaboration with the Membership Committee and Membership Directors.
Create, host and attend membership acquisition/retention events, or spending time on the floor, meeting members within the House (minimum two nights a week), fostering strong relationships with existing members and engaging prospective members to attract high-quality applications, plus monitoring member quality and profile in the House ensuring it best suits the House Identity.
Understand and deliver the membership headcount (approvals and leavers) and revenue targets and ensure these are met or exceeded through active management and outreach efforts.

2. Membership Retention & Member Experience

Oversee the handling of member behaviour issues at the House, acting as a liaison between the member and Membership Behaviour Committee in case of any member disputes or behavioural concerns, ensuring proper documentation and resolution.
Ensure personalised engagement with members who might be at risk of leaving, ensuring they feel valued and supported through regular touchpoints and interactions.
Lead efforts to minimise churn, proactively identifying at-risk members in partnership with the MST team and addressing issues to ensure long-term retention.
Build and deliver a range of member events at the House built off the strategy of the House Identity Plan, enhancing current local member satisfaction and attendance and attract high-quality applicants through members guests.
Work with the Membership Manager to ensure personalised engagement with members who might be at risk of leaving, ensuring they feel valued and supported through regular touchpoints and interactions.

3. Membership Committee Management

Ensure the Membership Committee operates at the highest standard, regularly meeting with them in between meetings to ensure they feel valued and engaged. At Committee Meetings, ensure they propose new applicants, review recent applications, and take an active interest in strategic priorities for the House including feedback.
Develop and implement innovative ideas to keep the Committee engaged, rewarded, and incentivised, ensuring they consistently contribute to the success of the House.
Provide leadership and clear direction to ensure the Committee is aligned with the House's goals and values.

4.Local Outreach & Strategic Partnerships

Create and execute a robust outreach program that positions Soho House as an integral part of the local community, ensuring representation at key external events and moments in the city.
Build strategic relationships with local businesses, credible influencers, and cultural institutions to identify gaps in the membership and proactively pursue acquisition opportunities.
Act as an ambassador for Soho House, cultivating strong relationships outside the House to enhance our reputation and expand the potential membership.

5. Team Management & Collaboration

Manage and mentor the Membership Manager, ensuring they are equipped to handle member introductions, behaviour management, and administrative tasks.
Provide clear goals and KPIs for the Membership Manager, offering regular feedback and guidance to ensure high performance and job satisfaction.
Foster a collaborative, dynamic team culture in partnership with the GM/Ops team, plus Member Relations and the Events team, focused on delivering exceptional member experiences and meeting targets.
Support Membership Manager in planning monthly email headlines, to ensure members are always up-to-date on the key moments happening across Membership, Events, and Operations at the House

6. Reporting & KPI Tracking

Track membership data and KPIs, including application submission rates, retention rates, churn, and revenue generation. Understand these metrics so you can provide insights and recommendations for improvement.
Maintain an active knowledge of industry trends, competitor offerings, and local market developments to inform membership strategy and decision-making.

Measures of Success:

Membership acquisition and retention rates, through high quality creative members
High quality and high performing Committee at their House
Close alignment with the GM on all membership activity
Revenue generated from new and existing members
Full attendance for new member introductions

Budget Responsibilities: House membership targets including revenue

Direct Reports: Membership Manager, House

Reports to: Regional Membership Director

Structure Work in alignment with the General Manager and Member Relations. You may from time to time be required to work at other House locations that are not listed explicitly in this JD.

Key Contacts/ Stakeholders:

Internal:

Membership Director

Member Relations Managers

General Manager

Head of Events

Position Profile

Experience Required:

High level of personal contacts and networking skills in the creative disciplines local to the House
A highly social, outgoing individual who values personal interactions
Ability to convert contacts and connections into applications/sales
Some management capability of a small team/individual
Strong communication skills and ability to work across teams

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
Paid Time Off: Full- Time Employees have sick day's + vacation days
Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
Learning & Development: An extensive range of internally and externally run courses are available for all employees.
Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Quick Apply

Refine Your Search

membership director jobs in el segundo, ca

Head of Membership - Soho House Venice Beach

Head of Membership - Soho House Venice Beach

Head of Membership - Soho House Holloway

Director, Music Strategy & Operations

Associate Director of Leadership Giving

Media Relations Director

Group Fitness Instructor

Digital Asset Manager

Senior Client Services Manager, Partnerships & Business Development

Director of Fitness and Membership Experience

Director of Operations (Restaurants) - Los Angeles, CA

Veterinary Medical Director - $75,000 Sign-on Bonus

Directing Attorney – Special Initiatives & Access to Legal Services

Program Accountant

Education Specialist

Accountant I

Regional Director of IST Operations

Customer Experience Director

Executive Assistant- Board of Director Support

Occupational Therapy - Classroom Lab Assistant

I want to receive the latest job alert for membership director in el segundo, ca

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