Top 5 Patient service rep/front Jobs in Elkhart In

Patient Service Rep/Front Desk
Heart City Health —Elkhart, IN
- Full-time
- Spanish
- Microsoft Outlook
- Basic math
- 403(b) matching
- Disability insurance
Patient Access Rep (EGH)
Beacon Health System —Elkhart, IN
- Overtime
- Hospital
- Word processing
- BLS Certification
Patient Service Rep, Radiation Therapy
Beacon Health System —South Bend, IN
- Overtime
- Word processing
- Writing skills
- High school diploma or GED
3d
Patient Service Rep, Outpatient Neuro Therapy, Full-Time Days
Beacon Health System —South Bend, IN
- Full-time
- CPR Certification
- Surgery
- Word processing
- 403(b) matching
- Health insurance
Quick Apply
10d
Imaging Clerical Rep, Radiology Department, PRN Days
Beacon Health System —South Bend, IN
- PRN
- Anatomy knowledge
- Surgery
- Hospital
- 403(b) matching
- Health insurance
Quick Apply

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Patient Service Rep/Front Desk
Heart City Health —Elkhart, IN
Responds to telephone inquiries as able and necessary, directs and announces calls to the correct department and/or takes and relays accurate, detailed messages…
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Beacon Health System —Elkhart, IN
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3d

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Patient Service Rep/Front Desk

Heart City Health -
Elkhart, IN

Apply Now

Job Details

Full-time

Benefits

403(b) matching
Disability insurance
Health insurance
Dental insurance
Employee assistance program
Vision insurance
Employee discount
403(b)
Life insurance

Qualifications

Employee relationship building
High school diploma or GED
Stakeholder relationship building

Full Job Description

At Heart City Health, you'll find more than just a job—you'll find an opportunity to make a meaningful impact in the lives of individuals and families throughout our communities. As part of our team, you'll join a passionate group of professionals dedicated to expanding access to high-quality, compassionate healthcare for all. We foster a culture of collaboration, innovation, and continuous growth, where every team member is valued and empowered to contribute to our mission. Whether you're providing direct patient care or supporting those who do, your work will help create healthier communities and brighter futures. We are excited to learn more about you and explore how your talents, experience, and passion can help advance the mission of Heart City Health.

Position Summary:

The Front Desk is responsible for the first impression of our organization. Friendly, respectful and supportive interactions between our patients and other team members are required. Additionally, this position is responsible for appointment scheduling, handling fees for service and operating general office equipment.

Essential Functions:

Greets patient(s) and offers assistance in a friendly and professional manner
Assists the patient as necessary and/or directs the patient to the proper authority or correct department to address the individual’s needs
Answers incoming or transferred phone calls in a friendly and professional manner
Responds to telephone inquiries as able and necessary, directs and announces calls to the correct department and/or takes and relays accurate, detailed messages to staff in a timely fashion
Resolves or refers unresolved customer grievances to the appropriate designated department/person for further investigation and action plan resolution
Schedules appointments for both new patients and for the routine, preventative care of established patients
Efficiently operates office machines such as photocopier, fax, postage, scanner and personal computer
Handles business transactions with accuracy and provides proper documentation for each transaction
Records and verifies the personal/confidential information of patients
Maintains and updates office supply logs
Keeps work area and lobby clean and organized
Trains new employees as requested or required
Other duties as assigned

Knowledge, Skills and Abilities:

Excellent communication skills; active listening as well as written and oral comprehension/communication skills; Gives full attention to what individuals are saying, understands the point being made, asks appropriate questions to gain better knowledge of situation(s) and repeats information to ensure understanding.
Excellent customer service skills; actively seeks ways to assist individuals within the scope of assigned duties
Good basic mathematical skills; uses a calculator or other means to accurately figure all transactions
Good computer skills; Outlook, Windows, Microsoft Office applications; EMR exposure preferred
Good time management skills; self-evaluates the use of time and understands how others may be affected
Cultural diversity awareness and skills; respects all people regardless of race, nationality or social standing
Ability to work independently (self-motivating) and as part of a team
Ability to multi-task; comfortable in a fast-paced environment
Ability to build and maintain effective working relationships with co-workers, providers, managers, patients and vendors
Problem sensitivity skills; empathetic/understanding
Deductive Reasoning and problem-solving skills
Organized and detail-oriented
Bilingual (Spanish/English) language skills are preferred

Education, Experience and Licensure:

High School Diploma or equivalent (GED) required
2 to 3 years’ experience in a professional office environment preferred

Physical Demands:

May sit and/or stand for long periods of time
Must be able to see and hear within normal range with or without correction device(s)
Dexterity and hand to eye coordination as normally associated with operating office equipment, computers and telephones

Work Environment:

Professional, fast-paced office work environment

We’re proud to offer a comprehensive benefits package designed to support your health, financial security, and overall well-being, including:

Medical, dental, and vision insurance coverage
A strong commitment to work-life balance — enjoy weekends off
Employer-paid life insurance for added peace of mind
Short-term and long-term disability coverage
Optional Aflac supplemental insurance plans
403(b) retirement savings plan with employer matching contributions
Employee Assistance Program (EAP) for confidential support and resources
Employee discount programs to help you save on everyday purchases

This package reflects our commitment to taking care of our team so you can focus on doing meaningful work and thriving both inside and outside of work.

Apply Now

Refine Your Search

patient service rep/front jobs in elkhart in

Patient Service Rep/Front Desk

Patient Access Rep (EGH)

Patient Service Rep, Radiation Therapy

Patient Service Rep, Outpatient Neuro Therapy, Full-Time Days

Imaging Clerical Rep, Radiology Department, PRN Days

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