Top 59 Quality assurance lead Jobs in Ellsworth, Me

Performance Manager
The Fedcap Group —Ellsworth, ME
- From $60,000 a year
- Full-time
- Mid-level
- 3 years
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
Dir- Quality BH/MC
Northern Light Health —Brewer, ME
- $43.46 - $67.15 an hour
- Full-time
- Hospital
- 3 years
- Master's degree
- Health insurance
Provider Relations Liaison
Northern Light Health —Brewer, ME
- $61,734.40 - $94,744.00 a year
- Full-time
- Nursing
- RN License
- Word processing
Behavioral Health Home Coor II
Northern Light Health —Blue Hill, ME
- $50,481.60 - $64,272.00 a year
- Full-time
- Microsoft Word
- Psychiatry
- Addiction Medicine
Security Officer- Lead
Northern Light Health —Blue Hill, ME
- $17.00 - $26.64 an hour
- Full-time
- Hospital
- Customer service
- Word processing
HOUSEKEEPING SUPERVISOR
Kampgrounds Of America —Bar Harbor, ME
- Temporary
- Customer service
- English
- Mid-level
Quick Apply
Provider Enrollment Specialist III
Northern Light Health —Brewer, ME
- Full-time
- Word processing
- Computer literacy
- Writing skills
- Health insurance
Nurse Navigator- Oncology
Northern Light Health —Brewer, ME
- $35.92 - $55.13 an hour
- Full-time
- Nursing
- RN License
- Mid-level
4d
Consumer Protection Inspector - Penobscot, Piscataquis Counties: Bangor/Brewer & Surrounding Area - 0610
State of Maine —Brewer, ME
- $49,275.20 - $69,139.20 a year
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Paid holidays
9d
RN- Internal Travel
Northern Light Health —Ellsworth, ME
- PRN
- RN License
- Word processing
- Computer literacy
Security Officer
Northern Light Health —Blue Hill, ME
- $17.00 - $24.15 an hour
- Weekends as needed
- Patient monitoring
- Hospital
- Military
Registered Nurse I
Northern Light Health —Ellsworth, ME
- Weekends as needed
- Nursing
- Vital signs
- RN License
Occupational Therapist I
Northern Light Health —Ellsworth, ME
- PRN
- Acute care
- Hospital
- Word processing
Medical Assistant I- Cert
Northern Light Health —Blue Hill, ME
- Full-time
- Microsoft Word
- BLS Certification
- High school diploma or GED
Medical Assistant III- Cert
Northern Light Health —Blue Hill, ME
- Full-time
- Microsoft Word
- Computer literacy
- Writing skills
Home Health Aide/CNA
Northern Light Health —Ellsworth, ME
- Weekends as needed
- 18 years or older
- Customer service
- Computer literacy
Physical Therapist
Northern Light Health —Ellsworth, ME
- Full-time
- Microsoft Word
- Hospital
- Computer literacy
Registered Nurse II
Northern Light Health —Ellsworth, ME
- $32.65 - $50.11 an hour
- Weekends as needed
- Nursing
- Vital signs
- RN License
1d
Radiation Therapist
Northern Light Health —Brewer, ME
- From $15,000 a year
- Full-time
- BLS Certification
- Mid-level
- Clinic
National Account Manager - Foodservice
Schweid & Sons —United States
- $140,000 - $175,000 a year
- Remote
- Microsoft Word
- 5 years
- Continuous improvement
- Paid holidays
- Health insurance

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quality assurance lead jobs near ellsworth, me

Performance Manager

The Fedcap Group
Ellsworth, ME

Quick Apply

Job Details

Full-time
From $60,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Staff supervision
Team leadership
Social service program staff supervision
Employee relationship building
Bachelor's degree

Full Job Description

What You’ll Do

As Performance Manager with Fedcap Families, you will lead one of our Opportunity Centers supporting individuals receiving Temporary Assistance for Needy Families (TANF) through the ASPIRE program in partnership with the Maine Department of Health and Human Services. As the primary contact for referred families, you will provide individualized career services to help participants prepare for, secure, and sustain employment—laying the groundwork for long-term economic mobility.

We’re seeking a leader who combines strong operational skills with a genuine commitment to helping others. The ideal candidate understands the complex barriers families face—such as poverty and housing instability—and approaches problem-solving and team management with empathy, collaboration, and data-driven decision-making.

At Fedcap, we value innovation, accountability, and results. This role is key to driving measurable job placements and supporting participants in achieving greater stability, independence, and opportunity. If you’re passionate about leading with purpose and making a meaningful impact in your community, we’d love to hear from you.

Your Responsibilities Will Include:

Manage daily operations and performance of one or two Opportunity Centers, leading a team of six to 20 staff to foster a high-energy, accountable, and growth-focused environment.
Conduct weekly data-informed supervisions and regular performance reviews to drive continuous improvement and staff development.
Collaborate with local leaders and program staff to develop solutions and lead initiatives for program growth and improvement.
Represent Fedcap at external partnership and networking events, building community connections.
Oversee quality assurance by auditing cases monthly to ensure compliance and readiness
Serve as hiring manager for open positions, proactively address performance challenges, and support employee growth through coaching and feedback.

What We’re Looking For

Bachelor’s degree, in Social Work, Counselling, Psychology, Human Services, Public Administration, Business Administration, or a related field. Master’s degree preferred
At least 3 years’ experience in career services, case management, workforce development, or social services—preferably serving low-income, TANF, or other public-benefit populations. Experience in related fields such as education, healthcare administration, retail or hospitality management, or human resources is also valued.
At least 5 years’ experience supervising and leading teams to achieve performance outcomes, ideally in career services, case management, workforce development, or social services.
Exceptional interpersonal and relationship-building skills grounded in empathy, cultural humility, and a belief in the capacity of people.
Proven strong customer service mindset , with the ability to anticipate employer, funder, participant and team needs, respond quickly, and sustain trust-based relationships.
Exceptional written and verbal communication skills , with the ability to convey value, manage stakeholder expectations, and influence without formal authority.
Strong data literacy , including experience managing dashboards, KPIs, and performance reports to guide strategic decision-making.
Excellent organizational and time management abilities , with skill in prioritizing and tracking multiple cases in a fast-paced, data-driven environment.
Technologically proficient and adaptable , with experience documenting services and outcomes in electronic case management systems (ECM and CRM platforms) and strong proficiency in Microsoft Office Suite, Microsoft Teams, and collaboration tools such as Zoom and SharePoint.

Compensation & Benefits

Minimum starting salary $60,000, depending on experience.
Comprehensive benefits package including health, dental, vision, retirement, and generous paid time off.

Who We Are

Our mission at Fedcap Families is to help Maine families achieve long-term economic well-being through access to employment, training and education, and community resources. Our program was designed to meet the existing and emerging needs of the people of Maine – both long-term Maine residents as well as New Mainers building a future in our beautiful state. Our services include case management, work readiness, vocational and employer-based training, job placement, and post placement support. We provide services statewide through 16 locations throughout Maine employing 185 talented, caring team members who are passionate about our work and committed to ensuring that every person served experiences the dignity that comes from being self-sufficient.

The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity.

Mission: Fedcap, Inc. makes high outcome, life-changing, sustainable differences for individuals and families to improve their economic well-being through work.

Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment and become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational and employer based training, job placement and post placement supports.

Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are passionate about our work. They are committed to ensuring that every individual served can experience the dignity that comes from a job.

Fedcap, Inc. launched as part of The Fedcap Group in 2018.

Website: https://fedcapinc.org/

Quick Apply

Refine Your Search

quality assurance lead jobs in ellsworth, me

Performance Manager

Dir- Quality BH/MC

Provider Relations Liaison

Behavioral Health Home Coor II

Security Officer- Lead

HOUSEKEEPING SUPERVISOR

Provider Enrollment Specialist III

Nurse Navigator- Oncology

Consumer Protection Inspector - Penobscot, Piscataquis Counties: Bangor/Brewer & Surrounding Area - 0610

RN- Internal Travel

Security Officer

Registered Nurse I

Occupational Therapist I

Medical Assistant I- Cert

Medical Assistant III- Cert

Home Health Aide/CNA

Physical Therapist

Registered Nurse II

Radiation Therapist

National Account Manager - Foodservice

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