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Regional Director of Operations - Ohio

MODWASH LLC -
Sheffield, OH

Quick Apply

Job Details

Full-time
3 hours ago

Qualifications

Optimizing workflow processes
Resource allocation
Manufacturing management
Team member evaluation
Serving clients
Outdoor work experience
Managing sales strategy or development teams
Operations coordination planning
Business analysis
Logistics
Performance feedback (performance evaluation method)
Disciplinary action management
Hiring
Schedule management
Driver's License
Managing budgets in a finance role
Staff policy implementation
Production management
Interdisciplinary policy and procedure development
Managing manufacturing teams
Process improvement planning
Materials handling
Sales leadership
Customer satisfaction improvement
Task assignment
Delegation
Manufacturing company experience
Operations planning
Overseeing training

Full Job Description

Regional Director of Operations

Description:

The Regional Director of Operations oversees the standardization and optimization of the company’s daily operating performance through developed processes and procedures. This is what the ModDrop stands for. Each act of kindness, even the smallest positive action will ripple outward to affect others and our communities.

Responsibilities:

The Regional Director of Operations is responsible for overseeing the day-to-day operational activities of the company, ensuring that the organization is managed and performing efficiently and effectively, as well as providing strong leadership to all District and General Managers.

Qualifications:

Extensive and diversified background with at least 10 years of related experience. (Preferably in the car wash industry)
Master's degree in business administration preferred
8+ years of experience in a leadership role
Possess and maintain a valid driver’s license and insurance coverage
Experience in multi-unit management (Car wash experience preferred)
High-level knowledge of car wash equipment and chemistry
Thorough understanding of practices, theories, and policies involved in business and finance
Superior verbal and written communication and interpersonal skills
Superior managerial and diplomacy skills
Extremely proficient in Microsoft Office Suite or related software
Excellent organizational skills and attention to detail
Excellent analytical, decision-making, and problem-solving skills

Position Requirements:

Establishes quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifies opportunities for improvement
Review, analyze, and evaluate business procedures
Implements policies and procedures that will improve day-to-day operations
Ensures work environments are adequate and safe
Oversees manufacturing, purchasing, and sales departments, ensuring each is reaching goals set by departmental and company leadership
Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and costs of sales in each division to achieve financial objectives
Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale
Improves customer service and satisfaction through policy and procedural changes
Leads coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost-effective business processes
Projects a positive image of the organization to employees, customers, industry, and community
Participates in the hiring and training of District and General Managers
Organizes and oversees the work and schedules of District and General Managers
Conducts performance evaluations that are timely and constructive
Handles discipline and termination of employees as needed and in accordance with company policy
Perform other related duties as assigned

Physical Requirements:

Ability to work outdoors in all weather conditions and seasons (heat of the summer, cold of the winter).
Be on your feet for extended periods of time
Physically able to bend, stoop, squat, kneel, reach, and step to perform job duties.
Ability to oversee and ensure the effective handling, storage, and transportation of materials, equipment, and resources, including the management of tasks that require lifting, carrying, pushing, pulling, or moving up to 50 pounds. This includes coordinating logistical support and ensuring compliance with safety standards while delegating physical tasks appropriately to staff.
Maintain a proactive approach to safety, monitoring workflow, and facilitating communication across departments to ensure smooth daily operations.
Respond quickly to sounds.
Move safely over uneven terrain and in confined spaces.
See clearly and respond to dangerous situations.
Must have the ability to be mobile and engaged with all ModTeam members and customers at pay station, tunnel entrance, and vacuum lot
Prolonged periods of sitting at a desk may be required
Ability to travel a minimum of 50%

Who you are:

Confident: I project a professional image and positive energy. I take ownership of the cleanliness of the property. I am passionately focused on self-improvement and learning. I represent the ModBrand with pride.
Safety Driven: I am committed to following processes to ensure the safety of all. I take action if I see unsafe conditions or behavior. I avoid distractions and strive for excellence in my workmanship. I am protective of company resources and materials.
Efficient: I recognize my customers time is a luxury. I have a massive sense of urgency. I will provide accurate and timely information. I am mentally present and focused. I am organized and prepared.
Guest Obsessed: I get guests comfortable by smiling, making eye contact, and offering amenities. I will deliver mind blowing customer service by using my imagination. I have a Servant’s Heart and will create great memories. I show that I care by expressing my intentions.

Uphold the company ModKeys at all times:

Experience

I get guests comfortable by smiling, making eye contact, and offering amenities.
I will deliver mind blowing customer service by using my imagination.
I have a Servants Heart and will create great memories.
I show that I care by expressing my intentions.
Efficiency

I recognize my customers time is a luxury.
I have a massive sense of urgency.
I will provide accurate and timely information.
I am mentally present and focused.
I am organized and prepared.
Safety

I am committed to following process to ensure the safety of all.
I take action if I see unsafe conditions or behavior.
I avoid distractions and strive for excellence in my workmanship.
I am protective of company resources and materials.
Image

I project a professional image and positive energy.
I take ownership in the cleanliness of the property.
I am passionately focused on self-improvement and learning.
I represent the ModBrand with pride.

ModWash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics. Job Types: Full-Time

#INDGM

Quick Apply

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