Top 31 Customer service representative Jobs in Emporia, Ks

Customer Care & Sales Advisor I
Cable One —Emporia, KS
- Urgently hiring
- Pass drug screening
- High school diploma or GED
- Ability to sit for extended periods
- Paid holidays
- Health insurance
Customer Service Associate
Capitol Federal —Emporia, KS
- Part-time
- Office
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
Customer Service Specialist
Newman Community Rx —Emporia, KS
- From $15 an hour
- Part-time
- Bilingual
- Office
- Organizational skills
- Health insurance
- Paid time off
Quick Apply
5d
Customer Service Representative
Community Choice Financial Family of Brands —Emporia, KS
- $15.50 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
Customer Service Associate I
Dollar Tree —Emporia, KS
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Seeking Subject Matter Experts for Contact Center Operations
Pearl Interactive Network, Inc. —United States
- Full-time
- Pass drug screening
- Senior level

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Customer Care & Sales Advisor I
Cable One —Emporia, KS
Perform entry-level sales and support tasks within a designated region or business area. Use effective telephone-based selling skills to:
Customer Service Associate
Capitol Federal —Emporia, KS
Answer incoming calls verifying the identity of the caller. This position is responsible for accurately processing financial transactions and being an effective…

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Client Service Advocate (CSA)
Katterhenry Investment Group of NEST Capital —Dublin, OH
Field incoming calls, emails, faxes, and correspondence. Most FINRA Securities Registrations and state insurance licenses are held for you but not necessary.
$60,000 - $70,000 a year
Quick Apply
Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. If you believe you’ve encountered a recruiting scam…
From $19 an hour

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Customer Care & Sales Advisor I

Cable One -
Emporia, KS

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Customer returns handling

Full Job Description

Job Description:

At Sparklight, a Cable One brand, we believe in a neighborly approach—connecting people to what matters most. Are you ready to play a key role in this mission?

As Customer Care and Sales Advisor, I, you’ll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you’ll build trust by listening empathetically and responding clearly. As you grow in the role, you’ll handle more complex situations—resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts—for both the customer and the company.

Key Responsibilities

Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.
Perform entry-level sales and support tasks within a designated region or business area.
Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.
Actively listen and ask questions to understand customer needs, showing empathy and respect.
Handle a variety of customer-facing duties, including:
- Addressing requests to disconnect or remove services
- Providing billing and pricing information
- Resolving standard issues remotely or educating customers on resolution steps
- Scheduling service appointments when remote resolution isn’t possible
- Arranging product returns or exchanges
- Managing add/change/delete requests in hosted platforms
Use effective telephone-based selling skills to:
- Build rapport and identify customer issues
- Offer creative solutions and explain product/service benefits
- Negotiate household spend and upsell additional services
- Accurately and efficiently input orders
Meet or exceed weekly and monthly sales activity goals.
Follow company-approved scripts to ensure consistent communication.
Assist with special projects as assigned.

Qualifications

High School Diploma or GED
Ability to ask fact-finding questions to identify solutions aligned with customer needs
Demonstrated patience and professionalism in all customer interactions
Working knowledge of Cable One products and services
Strong communication and active listening skills
Ability to remain composed and empathetic in high-pressure situations
Ability to sit for extended periods, use hands, talk, and hear
May be required to lift up to 10 pounds

Benefits

Cable One values the contributions of our associates and offers an excellent benefits package, including:

Health from Day One: Medical, dental, and vision plans start immediately
Protect What Matters: Life insurance for you and your loved ones
Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days
Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one
Extra Peace of Mind: Group legal plan and identity theft protection

Additional Perks

Learn & Earn: Tuition reimbursement up to $5,250 in your first year
Give Back: Participate in community support programs across the U.S.
Celebrate Wins: Recognition and awards programs highlight your achievements
Grow Your Career: Clear advancement opportunities
Team Vibes: Collaborative work environment where ideas and teamwork thrive

Our Commitment

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Pre-hire Processes

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.

Ready to make a difference and grow your career?
Apply today and become a part of something bigger.

Apply Now

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customer service representative jobs in emporia, ks

Customer Care & Sales Advisor I

Customer Service Associate

Customer Service Specialist

Customer Service Representative

Customer Service Associate I

Seeking Subject Matter Experts for Contact Center Operations

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