Top 12 Help desk support Jobs in Enterprise Al

Helpdesk Technician (part-time)
Enterprise State Community College —Enterprise, AL
- $15 - $20 an hour
- Part-time
- Mid-level
- High school diploma or GED
- University
Epic Healthy Planet Analyst II
Vytwo —United States
- Full-time
- Remote
- 5 years
- Mentoring
- Senior level
Quick Apply
Technical Program Manager
Source Intelligence —United States
- $65,000 - $70,000 a year
- Full-time
- English
- Continuous improvement
- Team management
- Health savings account
- Health insurance

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Helpdesk Technician (part-time)
Enterprise State Community College —Enterprise, AL
Industry-recognized certification(s) in application software, programming, website design/maintenance, networking, or other relevant area of computer…
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Helpdesk Technician (part-time)

Enterprise State Community College -
Enterprise, AL

Apply Now

Job Details

Part-time
$15 - $20 an hour

Qualifications

High school diploma or GED

Full Job Description

Position Summary

The IT Helpdesk Technician is responsible for providing support for faculty, staff and students across all college campuses by responding to helpdesk inquiries in person and via email, phone call, or digital ticketing system.

Essential Duties and Responsibilities

1. Provide help desk/technical support for college faculty, staff, and students.

2. Organizing and maintaining the appearance of the IT workspace and parts room.

3. Perform clerical duties for office administration.

4. Coordinate resolution of software and hardware problems with Information Technology staff.

5. Prepare old hardware and software for the bid-sale process.

6. Receive freight deliveries and notify the recipients.

7. Maintain records/logs of repairs and fixes and maintenance schedule.

8. Perform other duties as assigned by the Director of Information Technology/President.

Knowledge, Skills and Abilities:

1. Ability to work flexible hours as needed.

2. Effective oral, auditory and written communication skills are required.

Qualifications

REQUIRED QUALIFICATIONS:

High school diploma

PREFERRED QUALIFICATIONS:

Two (2) years of work experience in computer information systems providing end-user support for multiple platforms and software programs
Associate’s degree or higher from a regionally accredited college or university
Industry-recognized certification(s) in application software, programming, website design/maintenance, networking, or other relevant area of computer information systems work
Outstanding organizational, time-management, and communication skills
Excellent diagnostic and problem solving skills

Application Procedures/Additional Information

SALARY:

Salary Schedule L $15 - $20 (up to 19 hours per week), based upon the Alabama Community College System Salary Schedule to be determined by the applicant’s education and years of applicable experience. Applicant acknowledges that if selected for the position that applicant’s placement on the applicable salary schedule will be dependent upon the verified information provided.

POSITION DEADLINE:

This position is a continuous posting. Applications are received as needed until the position is filled.

Incomplete or late application packets will eliminate the possibility of an interview. Application packets submitted after the deadline date will eliminate the possibility of an interview. The submission of all required application materials by the deadline is the sole responsibility of the applicant.

APPLICATION PROCEDURE:

Applicants must submit a complete packet which consists of the following:

Completed ESCC Application for Employment
Current resume
Copy of transcript showing degree and date conferred
A cover letter of application specifically detailing and relating the applicant’s education, and experience to the qualifications, duties, and responsibilities of the position.

NOTE: Statements included in this description are intended to be representative of the duties and responsibilities of this job and are not to be interpreted as being all inclusive. The employee may be assigned other duties that are not specifically included.

Please note: Employment is contingent upon employer verification of work experience. Applicants must provide documentation of the required work experience if an offer is made.

Only applicants who meet the required qualifications and submit a complete application packet by the deadline will be considered. Applications submitted by fax, email, mail, or hand delivery will NOT be accepted. All applications become the property of ESCC. Requests for copies of application materials, including transcripts, will be denied.

Applicants must adhere to the College’s prescribed interview schedule and must travel at their own expense.

In accordance with Alabama Community College System policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon receipt of a clearance notification from a criminal background check. Enterprise State Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security. Enterprise State Community College is an Equal Opportunity Employer. It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Enterprise State Community College will make reasonable accommodations for qualified disabled applicants or employees.

The College reserves the right to withdraw this job announcement at any time prior to the awarding. More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process.

Enterprise State Community College application for employment form is available at www.escc.edu and should be submitted online.

Apply Now

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help desk support jobs in enterprise al

Helpdesk Technician (part-time)

Epic Healthy Planet Analyst II

Technical Program Manager

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