Top 13 Onsite it support specialist Jobs in Erie, Pa

Onsite IT Support Specialist
Velocity Network, Inc. —Erie, PA
- Overtime
- Clean driving record
- Mid-level
- Analysis skills
- Free parking
- Paid holidays
9d
IT Specialist
Erie County Government —Erie, PA
- $18.17 an hour
- Full-time
- Microsoft Outlook
- Computer Science
- Writing skills
13d
Lead Quality Specialist
Wabtec —Erie, PA
- $68,900 - $98,200 a year
- Full-time
- Mid-level
- High school diploma or GED
- Assembly
Quick Apply
Optometric Assistant Part Time
Visionworks —Erie, PA
- $12.82 - $17.29 an hour
- Part-time
- High school diploma or GED
- Clinic
- Patient care
- Paid parental leave
- Health insurance
Quick Apply
20h
Project Manager
Verdantas —Erie, PA
- $130,000 a year
- Full-time
- Civil engineering
- Mid-level
- Bachelor's degree
- Paid parental leave
- AD&D insurance
Medical Assistant Erie Summit Float
UPMC | GoHealth Urgent Care —Erie, PA
- $17 - $23 an hour
- Full-time
- Microsoft Word
- Nursing
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
23h
Medical Assistant Erie West, PA
UPMC | GoHealth Urgent Care —Erie, PA
- $17 - $23 an hour
- Full-time
- Microsoft Word
- Nursing
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
13d

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IT Support (PC) Technician
The Plastek Group —Erie, PA
Valid driver's license and reliable transportation between Erie-area facilities. CompTIA A+ and/or MCDST certification. Free Dental and Vision Insurance.
From $45,240 a year
Quick Apply
13d
Student Information System Support Technician (Student Affairs)
Lake Erie College of Osteopathic Medicine —Erie, PA
MINIMUM QUALIFICATIONS: Education and experience equivalent to a Minimum Associate’s Degree in Computer Science, Information Systems, Database Systems and/or…

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IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
Associate or bachelor’s degree in an information technology related field. Provides technical support and guidance to end users, resolving issues in…
$60,000 - $65,000 a year
13d
IT Support Specialist I
Gifthealth Inc —Columbus, OH
Communicates clearly and professionally with technical and non-technical users, sets appropriate expectations, provides timely updates, and maintains a high…
$54,000 - $64,000 a year
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onsite it support specialist jobs near erie, pa

Onsite IT Support Specialist

Velocity Network, Inc. -
Erie, PA

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Job Details

Full-time
9 days ago

Benefits

Free parking
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Serving clients
Phone communication
Virtualization tools
Driver's License
Cloud service support
Server virtualization
Client interaction via phone calls

Full Job Description

Velocity Network, Northwest Pennsylvania's leading technology services firm, is currently searching for an Onsite IT Support Specialist to join our growing team.

VNET offers its customers cutting-edge IT services and products, including, but not limited to, disaster recovery, hosted cloud IT, fiber-optic internet, hardware, and cybersecurity. Since 1990, VNET has delivered results using the most advanced technologies available and continues to provide unparalleled customer service and industry expertise with a seasoned team of technicians.

This position is responsible for providing network-level onsite and remote technical support across multiple platforms, ensuring the reliability and performance of technology systems through issue resolution, technical expertise, and responsive client service.

Key responsibilities:

Support, troubleshoot, and resolve Tier 1 and Tier 2 client issues, including issues with hardware, software, email, and Microsoft 365
Perform onsite support at client locations, including troubleshooting, maintenance, installations, proactive assessments, and critical incident response.
Diagnose and resolve client network performance, connectivity, and infrastructure issues.
Configure and maintain client network infrastructure and related issues to promote reliable connectivity, performance, and business operations.
Support, diagnose, and resolve server and infrastructure environments involving Active Directory, Group Policy, DNS, DHCP, virtualization platforms, and related systems.
Maintain accurate documentation, including technical activities, configurations, procedures, client environment details, troubleshooting efforts, and resolutions.
Communicate effectively with clients regarding technical issues, service status, and resolutions.
Identify and escalate technical issues requiring advanced expertise, analysis, or authority.
Respond to and resolve escalated technical issues from lower-tier support.
Participate in an on-call rotation.

A qualified candidate must have:

1-3 years of IT support experience required. 3+ years of MSP or IT field services experience preferred.
Specialized training or technical certification in Information Technology.
Working knowledge of network infrastructure concepts, Microsoft 365 administration and end-user support, and server virtualization.
Interpersonal skills such as telephony skills, communication skills (written and oral), active listening, and customer care.
Ability to work overtime and on-call hours.
A valid driver's license with a good driving record.

VNET offers an outstanding work environment and a competitive compensation and benefits package including:

Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts/Section 125 Plan
401(k) Savings Plan with a company match
Life Insurance
Short Term Disability Insurance
Paid Time Off
Sick Time
Paid Holidays
Employee Assistance Program
Free Parking
On-Site Fitness Facility

If you’re looking for a challenging career that will allow you to showcase your talents, skills, and expertise, a position at VNET could be a great fit.

Apply Now

Refine Your Search

onsite it support specialist jobs in erie, pa

Onsite IT Support Specialist

IT Specialist

Lead Quality Specialist

Optometric Assistant Part Time

Project Manager

Medical Assistant Erie Summit Float

Medical Assistant Erie West, PA

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