Top 176 Client service supervisor Jobs in Erie, Pa

Client Service Supervisor
Help at Home —Erie, PA
- $21 - $22 an hour
- Full-time
- 18 years or older
- Computer literacy
- HIPAA
- Paid holidays
- Health insurance
4d
Lead Production Supervisor
Wabtec —Erie, PA
- $68,900 - $98,200 a year
- Overtime
- Mid-level
- High school diploma or GED
- Bachelor's degree
Quick Apply
5d
Clinical Field Staff Supervisor (RN) - Home Health
AHN Healthcare@Home —Erie, PA
- $80,000 - $100,000 a year
- Full-time
- Nursing
- RN License
- Pass drug screening
- Tuition reimbursement
- Opportunities for advancement
Quick Apply
BCBA - Board Certified Behavior Analyst - Northeast
Helping Hands Family —North East, PA
- $85,000 - $95,000 a year
- Full-time
- Background check
- Mid-level
- Clinic
- Continuing education credits
- Relocation assistance
Quick Apply
Teacher
The Learning Ladder Early Child Care Center —Erie, PA
- $17 - $19 an hour
- Part-time
- Background check
- Classroom
- Childcare
- Tuition reimbursement
- Paid time off
Quick Apply
Plastics Extrusion Supervisor
Career Concepts Staffing Services, Inc. —Fairview, PA
- $60,000 - $70,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Forklift
Quick Apply
5d
Representative Payee
Expert Community Care Management, Inc. —Erie, PA
- From $15.39 an hour
- Full-time
- Customer service
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Senior Accountant, Financial Statement and Regulatory Reporting
Citco —Pennsylvania
- Full-time
- Mid-level
- Office
- Finance
- Disability insurance
- Health insurance
Supervisor
Parkhurst Dining —Erie, PA
- Full-time
- 6 years
- Basic math
- Senior level
- Health insurance
- Dental insurance
Quick Apply
6d
Assembly Technician
The Plastek Group —Erie, PA
- From $20 an hour
- Full-time
- Basic math
- High school diploma or GED
- Assembly
- Paid training
- Wellness program
Quick Apply
12d
Personal Care Assistant (PCA) / Direct Support Professionals (DSP)
Community Resources for Independence —Erie, PA
- $13.50 - $14.50 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Driver's License
- Paid training
- Mileage reimbursement
Quick Apply
HOME HEALTH AIDE
Moravia Health —Erie, PA
- $13 - $15 an hour
- Part-time
- 18 years or older
- Clean driving record
- English
- Health insurance
- Dental insurance
Quick Apply
HOME HEALTH AIDE
Moravia Health —Union City, PA
- $13 - $15 an hour
- Part-time
- 18 years or older
- Clean driving record
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
LEAD Program – EHS
Wabtec —Erie, PA
- $72,000 a year
- Full-time
- Research
- Analysis skills
- Bachelor's degree
Quick Apply
Manager Trainee
Hardinger Integrated Logistics LLC —Erie, PA
- Full-time
- Sales
- Business development
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
ERIEBANK, Community Office Manager
CNB Financial Corporation —Erie, PA
- Background check
- Computer literacy
- Basic math
- Wellness program
- Paid holidays
Quick Apply
Club Level Server
Erie Events —Erie, PA
- $11 - $25 an hour
- Part-time
- 18 years or older
- Customer service
- Cash register
- Paid holidays
- Disability insurance
Quick Apply
11d
Operations Manager
Metz Culinary Management —Erie, PA
- $62,000 - $65,000 a year
- Full-time
- School experience
- ServSafe
- Mid-level
Quick Apply
Foodservice Supervisor
Metz Culinary Management —Erie, PA
- Full-time
- School experience
- ServSafe
- Mid-level
Quick Apply
RN Supervisor - PC
SARAH REED SENIOR LIVING —Erie, PA
- $34.37 - $42.25 an hour
- Nursing
- RN License
- Nursing home

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Client Service Supervisor

Help at Home -
Erie, PA

Apply Now

Job Details

Full-time
$21 - $22 an hour
4 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance

Qualifications

Incident reporting compliance
Home care experience
Customer records maintenance
Computer operation
Staff supervision
Team member evaluation
Caregiving documentation requirements
Computer literacy
Coaching
Client rapport building
Client inquiry handling
Regulatory compliance
Customer satisfaction tracking
In-person customer service
HIPAA
Filing
Client file management
Patient complaint handling
Care documentation
Performance feedback (performance evaluation method)
Mid-level
High school diploma or GED
Schedule management
Overseeing care coordination
Team training
Client management
Conflict management
Health information regulatory compliance
Organizational skills
Medicaid

Full Job Description

Overview:

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.

We’re seeking a **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country.

Our Benefits:

Comprehensive medical, dental, and vision coverage
401(k) retirement plan
Paid time off and holidays
Employee assistance programs and wellness initiatives
Flexible options to support a balanced life

Responsibilities:

What You'll Do:

Maintain elements of the assigned clients’ files, and all related paperwork.
Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records.
Assigns homecare aides based on the client’s overall needs and Plan of Care.
Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team.
Proactively communicates schedules and changes with clients, home care aides, referral sources, and management.
Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties.
Prepares and submits routine departmental reports as required.
Records and maintains accurate documentation of the client’s condition and overall service.
Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships.
Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents.
Provides education and coaching on changes to a client’s Plan of Care.
Maintains positive working relationships with clients, homecare aides and referral sources
Ensures compliance with local, state and federal laws as well as with Company policies and procedures.
Performs other related duties as assigned.
If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly.
This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.

Qualifications:

What You'll Bring:

Excellent organizational skills: ability to multitask and manage multiple responsibilities.
Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals.
Strong problem-solving skills; ability to deal with conflict in a professional manner.
Ability to multitask and manage multiple responsibilities.
Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner.
Basic computer literacy and typing skills.
Customer service skills.

Education and Experience:

At least 18 years of age.
High school graduate or equivalent preferred; May require higher level of education or certification.
Current PPD, or Chest x-ray if applicable.
Medicaid, Waiver, or Home Healthcare experience preferred.
Other Requirements pursuant to state or local rules as applicable.

Management Authority:

Conducts performance reviews
Trains other associates
Directs work of other associates

Physical Requirements:

Ability to move, transport, or position: up to 50 pounds;

up to 100 pounds
Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
Ability to communicate effectively and clearly with others to exchange information.

Travel Requirements:

Regular travel on a daily or weekly basis required, even in inclement weather

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Pay Range: USD $21.00 - USD $22.00 /Hr.

Apply Now

Refine Your Search

client service supervisor jobs in erie, pa

Client Service Supervisor

Lead Production Supervisor

Clinical Field Staff Supervisor (RN) - Home Health

BCBA - Board Certified Behavior Analyst - Northeast

Teacher

Plastics Extrusion Supervisor

Representative Payee

Senior Accountant, Financial Statement and Regulatory Reporting

Supervisor

Assembly Technician

Personal Care Assistant (PCA) / Direct Support Professionals (DSP)

HOME HEALTH AIDE

HOME HEALTH AIDE

LEAD Program – EHS

Manager Trainee

ERIEBANK, Community Office Manager

Club Level Server

Operations Manager

Foodservice Supervisor

RN Supervisor - PC

I want to receive the latest job alert for client service supervisor in erie, pa

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