Top 15 Desk agent Jobs in Erie, Pa

Front Desk Agent
Homewood Suites Erie —Erie, PA
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
Homewood Suites By Hilton Erie, PA —Erie, PA
- $14.00 - $14.25 an hour
- Part-time
- Background check
- Computer literacy
- Office
Quick Apply
Front Desk Agent
Holiday Inn Erie —Erie, PA
- $14 an hour
- Urgently hiring
- Computer literacy
- Hotel
- Computer skills
Quick Apply
Night Audit
White Lodging Services Corporation —Erie, PA
- Weekends as needed
- Hotel
- Front desk
- Ability to stand for extended periods
- Paid parental leave
- Disability insurance
Quick Apply
Guest Service Agent
Erie TownePlace Suites by Marriott —Erie, PA
- $13 - $16 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
13d
Apartment Leasing - Property Management Assistant
Altair Real Estate Services —Erie, PA
- Full-time
- Mid-level
- Real Estate License
- 2 years
- AD&D insurance
- Paid holidays
Quick Apply
Night Auditor
Erie TownePlace Suites by Marriott —Erie, PA
- $14 - $16 an hour
- Part-time
- Hotel
- Entry level
- Profit sharing
- Health insurance
Quick Apply
13d
Migrant Education Recruiter - Student Support Specialist - Parent Involvement Specialist - Edinboro
Northwest Tri-county Intermediate Unit 5 —Edinboro, PA
- From $24.44 an hour
- Contract
- Spanish
- Up to 50% travel
- Teaching Certification
Quick Apply
13d
Migrant Education Recruiter - Student Support Specialist - Parent Involvement Specialist
Northwest Tri-county Intermediate Unit 5 —Edinboro, PA
- From $41,865 a year
- Full-time
- Spanish
- Up to 50% travel
- Teaching Certification
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Receptionist - On-site Front Desk - Rotational - Part Time - SVH
Allegheny Health Network —Erie, PA
Operates telephone to answer, screen and/or forward calls, providing information, taking messages, or scheduling appointments.
11d
Front Desk Agent
Homewood Suites By Hilton Erie, PA —Erie, PA
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Experience in a hotel or a related field preferred.
$14.00 - $14.25 an hour
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Front Desk Agent
Paramount Philly Agency —Columbus, OH
Maintain an organized, clean, and inviting front desk area. Provide accurate information and guide guests to the appropriate resources or team members.
$3,816.36 - $4,596.05 a month
Quick Apply
13d
Front Desk Agent
The Westin Great Southern Columbus —Columbus, OH
You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation…
Quick Apply
5d

Show more jobs in cities nearby

I want to receive the latest job alert for desk agent in erie, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Front Desk Agent

Homewood Suites Erie -
Erie, PA

Apply Now

Job Details

Qualifications

Computer operation
Customer communication
Confidential information handling
Hotel policy compliance
Client rapport building
Client inquiry handling
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Homewood Suites Erie

2084 Interchange Road

Erie, PA 16565

Overview:

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

desk agent jobs in erie, pa

Front Desk Agent

Front Desk Agent

Front Desk Agent

Night Audit

Guest Service Agent

Apartment Leasing - Property Management Assistant

Night Auditor

Migrant Education Recruiter - Student Support Specialist - Parent Involvement Specialist - Edinboro

Migrant Education Recruiter - Student Support Specialist - Parent Involvement Specialist

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for desk agent in erie, pa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected