Top 9 Air import operations manager Jobs in Erlanger Ky

Air Import Operations Manager
DHL —Hebron, KY
- $93,142.50 - $124,190.00 a year
- 3 years
- Continuous improvement
- US work authorization
- Employee stock purchase plan
- Paid holidays
6d
Sr. Operations Manager
Crane Worldwide Logistics LLC —Walton, KY
- High school
- Office
- High school diploma or GED
- Wellness program
- Health insurance
12d
Ops/Customer Svc - Part Time
NNR Global Logistics USA Inc. —Erlanger, KY
- $24 - $27 an hour
- Part-time
- Basic math
- Mid-level
- Office
International Fulfillment and Logistics Manager
Advanced Ground Systems Engineering LLC —Cincinnati, OH
- $100,000 - $120,000 a year
- 7 years
- Office
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Commodity Manager
Prysmian Group —Highland Heights, KY
- Full-time
- Oracle
- 5 years
- Office
Senior Business Development Manager (Ocean Freight)
DHL —Hebron, KY
- $79,777.50 - $106,370.00 a year
- Mid-level
- Bachelor's degree
- US work authorization
- Employee stock purchase plan
- Paid holidays
Air Cargo Warehouse Agent-CVG
WFS Express, Inc. —Hebron, KY
- Weekends as needed
- 18 years or older
- English
- Forklift
- 401(k)
- Employee discount
Quick Apply
Distribution and Warehouse Supervisor
Luxfer Magtech - Cincinnati —Cincinnati, OH
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply

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Air Import Operations Manager

DHL -
Hebron, KY

Apply Now

Job Details

$93,142.50 - $124,190.00 a year
6 days ago

Benefits

Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
Paid time off
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
Road transportation operations
Defect resolution root cause analysis
Air freight
Team leadership
Logistics customer service
Air cargo operations
Performance Reporting
Performance management
Dispatching
Team development
Continuous improvement
Customer engagement
Air transportation logistics
Leading team collaboration initiatives
Management reporting
Productivity software
Air cargo transportation
Root cause analysis
Escalation handling
Cross-functional communication
Customs clearance management

Full Job Description

Job Title: Air Import Operations Manager

Location: Hebron, Kentucky

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html.

We have an exciting opportunity for an Air Import Operations Import Manager. In this role you will manage and coordinate the activities of employees engaged in air import and customs brokerage operations.

Key Responsibilities

Lead end-to-end Air Import operations from pre-alert through delivery, POD, billing readiness, and file closure.
Manage team workload, coaching, training, performance, and daily operational priorities.
Monitor shipments, milestones, exceptions, escalations, and service risks through resolution.
Oversee dispatch planning, carrier/driver assignment, appointment coordination, and delivery execution.
Manage same-day changes, re-deliveries, driver delays, detention risk, site access issues, and final-mile exceptions.
Proactively monitor and address capacity constraints by collaborating with warehouse leadership, transportation providers, and internal teams to mitigate bottlenecks.
Develop and maintain strong working relationships with carriers and third-party warehouse providers to support operational efficiency and issue resolution.
Serve as the primary point of contact and liaison between Operations and Program Management, facilitating communication, aligning priorities, providing operational updates, and driving resolution of customer and service-related issues.
Respond to customer inquiries and escalations with urgency, ownership, and clear communication.
Lead performance routines covering shipment status, SLA performance, customs actions, delivery risks, aged files, billing readiness, and RCCA items.
Partner with warehouse, carrier, brokerage, security, and control tower teams to meet service and compliance standards.
Promote customer focus, compliance, continuous improvement, and operational discipline.

Skills / Requirements

5+ years Air Freight Import experience required; strategic customer experience preferred.
3+ years leadership experience required.
Strong knowledge of U.S. air import operations, dispatch, customs coordination, POD, billing readiness, and file closure.
Experience in control tower, key account, or customer operations environments preferred.
CargoWise experience required or strongly preferred; customer visibility tools and TMS workflows are a plus.
Proven ability to manage and lead both onsite and remote coordinator teams, driving engagement, accountability, performance, and consistent execution across geographically dispersed workgroups.
Strong dispatch knowledge, including carrier assignment, appointment coordination, driver communication, accessorials, and final-mile escalations.
Experience with high-value, technology, DG / Hazmat, security-sensitive, or time-critical freight is a plus.
Working knowledge of P&L, cost control, billing accuracy, and productivity is a plus.
Proficient in Microsoft Office Suite and performance reporting tools.
Strong leadership, communication, customer service, and cross-functional collaboration skills.
Strong problem-solving, root cause analysis, urgency, flexibility, and continuous improvement mindset.

Pay Range: $93,142.50 - $124,190.00+ (Based on Experience)

Benefits (All Non-Union Employees)

Compensation: Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

#LI-RL2

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Refine Your Search

air import operations manager jobs in erlanger ky

Air Import Operations Manager

Sr. Operations Manager

Ops/Customer Svc - Part Time

International Fulfillment and Logistics Manager

Commodity Manager

Senior Business Development Manager (Ocean Freight)

Air Cargo Warehouse Agent-CVG

Distribution and Warehouse Supervisor

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