Top 5 Office assistant customer service Jobs in Eugene, Or

Office Assistant - Customer Service
Apex Recycling & Disposal —Eugene, OR
- $23.35 - $26.15 an hour
- Overtime
- Computer literacy
- Office
- Residential
- Health insurance
- Dental insurance
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Administrative Assistant & Front Desk
Oregon Supported Living Program —Eugene, OR
- $19 - $21 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
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4d

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Front Desk Receptionist/Scheduler
Avina Womens Care —Columbus, OH
Provide administrative support by assisting with the scanning, filing, and preparation of patient charts and records, telephone scheduling, mail/mail processing…
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Front Office Assistant
MAD Live Solutions —Columbus, OH
Answer and direct incoming phone calls and inquiries. Greet visitors and provide a welcoming front-office experience. High school diploma or equivalent.
$17 - $27 an hour
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Office Assistant - Customer Service

Apex Recycling & Disposal -
Eugene, OR

Quick Apply

Job Details

Full-time
$23.35 - $26.15 an hour

Benefits

Health insurance
Dental insurance
Dependent health insurance coverage
Opportunities for advancement
Life insurance
Retirement plan

Qualifications

Phone communication
In-person customer service
Employee relationship building
High school diploma or GED
Client database systems
Desktop applications
Typing
Productivity software
10 key typing
Quality data entry
Office experience

Full Job Description

Seeking dependable, responsible team player with good work ethic and communication skills for a full time office position at a service focused refuse & recycling collection company in Eugene, Oregon. Duties will include multi-line phone answering, customer service, data entry, billing, routes dispatch and sales staff support. Individual must have be able to handle multiple tasks simultaneously, exhibit good customer service skills on phone and in person as well as good data entry speed and accuracy. Position is 40 hours per week.

Who We Are –

We are a local, family-owned business with deep roots in the Eugene community. We have been serving the needs of Eugene for over 43 years and are dedicated to keeping the neighborhoods we serve clean and green so that Eugene remains a special place to live. We believe in taking care of our customers and employees and have built a work culture around providing work-life balance and open communication. Here at Apex, our employees are known by their first name and are valued for their contribution to our mission to serve the community.

Why work for us?

Check out our Indeed reviews

A company you can grow with - advancement opportunities
Great wages and benefits
Family-owned company that cares about our employees
Friendly, helpful co-workers
Work environment of respect and open communication
Newer equipment

Job Benefits –

Five-day work week – 40 hours per week; some overtime may apply
Medical, dental, & life insurance coverage for employee
Medical and dental coverage available for dependents – company pays 80% of dependent coverage
Annual bonuses possible for meeting performance benchmarks
Retirement plan

Essential Functions-

Assist customers with service requests and questions at the front counter and on the phone. (i.e. – pick up day, rate quotes, misses, payments, special service requests, etc.)
Clearly and effectively dispatch to drivers on route by radio
Process driver paperwork daily by entering driver notes into work orders
Process and enter payments daily, including opening mail, entering data into system, and processing completed batches
Enter work order information for all service requests and roll cart changes
Process credit card payments received
Complete all necessary paperwork and computer entries for residential account changes and new starts
Assemble and post mailings as assigned
Database and customer information update projects as directed by supervisor
Respond to customer voicemails in a timely manner

Required Experience & Abilities-

Able to handle multiple tasks while dealing with interruptions from telephone and truck radios.
Must have skills in being organized, setting workload priority, managing work pressures, and meeting deadlines.
Problem solve and deal with difficult customers situations to provide satisfactory outcomes and superior customer service
Accuracy and attention to detail in handling customer information and requests
Able to collaborate with coworkers and work together to achieve a common goal
Work independently in absence of supervision
Understand and follow work orders and other oral or written instructions
Establish and maintain cooperative working relationship with those contacted in the course of work
Excellent written and oral communication skills, to deal with people of diverse backgrounds.
Must be an initiator in taking responsibilities.
Skilled in computer related functions of MS Word, Excel and database software.
Must be familiar with the internet browsing, group messaging and e-mail programs.
Accurate 10 key and typing skills

Physical Demands-

Continuous mental and/or visual attention
Work seated at a computer workstation for prolonged periods of time

Education or Equivalent Experience –

Typically requires high school diploma or equivalent
Two years of office experience is required

Salary -

Starting wage - $23.35 per hour. Current top wage - $26.15 per hour. Medical and dental benefits after 60 days. Probationary period is 90 days.

Quick Apply

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office assistant customer service jobs in eugene, or

Office Assistant - Customer Service

Administrative Assistant & Front Desk

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