Top 3 Help desk manager Jobs in Eugene, Or

IT Support Specialist
Sharp Brains LTD —Springfield, OR
- $3,600 - $3,800 a month
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Flexible schedule
Quick Apply
Help Desk Technician
KELLEY CREATE —Springfield, OR
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply

Related jobs to explore

Based on your search for help desk manager

General Manager - Oregon Journeyman Plumber
Roto-Rooter —Eugene, OR
Valid driver’s license with an acceptable driving record. Ensure urgent plumbing, sewer, drain, water heater, mainline, and water-loss calls receive prompt…
$70,000 - $150,000 a year
Quick Apply
3d
Front Office Manager-Comfort Suites- Springfield
Merete Hotel Management —Springfield, OR
May require a valid driver’s license with acceptable driving record. Ensure prompt and courteous service to guests to ensure all guest experiences are superior.
$44,000 - $47,000 a year
Quick Apply
7h

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
Quick Apply
7d
Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
Quick Apply
2d

Show more jobs in cities nearby

I want to receive the latest job alert for help desk manager in eugene, or

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk manager jobs near eugene, or

It Support Specialist jobs in Albany, NY

Rn Clinical Documentation Specialist jobs in Houston, TX

It Support Specialist jobs in Reston, VA

Direct Support Professional jobs in Salt Lake City, UT

It Support Specialist jobs in Seattle, WA

It Support Specialist jobs in Egg Harbor Township, NJ

Entry Level It jobs in Renton, WA

Direct Support Professional jobs in Reading, PA

Cvs Pharmacy Technician jobs in Chicago, IL

Registered Behavior Technician jobs in Omaha, NE

Helpdesk Technician jobs in Tallahassee, FL

Forensic Technician jobs in Tampa, FL

Helpdesk Technician jobs in Hays, KS

Sterile Processing Technician jobs in Harrisburg, PA

Helpdesk Technician jobs in Roanoke, VA

Helpdesk Technician jobs in Cerritos, CA

IT Support Specialist

Sharp Brains LTD -
Springfield, OR

Quick Apply

Job Details

Full-time | Contract
$3,600 - $3,800 a month

Benefits

Flexible schedule

Qualifications

Endpoint Security
Customer communication
Mobile device support
Customer relationship building
GPO
Enterprise software
Laptop (troubleshooting support)
Encryption
Internal employee customer service
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Remote access software
Customer support ticket management
Desktop applications
Mobile device management
Productivity software
Desktop administration
Active Directory
CompTIA A+
Active Directory management
Ticketing system technical support

Full Job Description

JOB DESCRIPTION

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 Years’ experience in Windows Desktop support.

Position Responsibilities and Functions

· Provide first/second level contact and problem resolution for customer issues.

· Work with vendors to remediate complex AV issues as needed.

· Provide timely communication on issue status and resolution.

· Maintain ticket updates for all reported incidents.

· Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.

· Should have basic knowledge of Mac operating system, to support Apple pc users.

· Install, upgrade, support and troubleshoot for printers, computer hardware.

· Performs general preventative maintenance tasks on computers, laptops, printers.

· Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

· Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

· Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

· This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Candidate Required Minimum Qualifications and Skills

· Bachelor’s Degree or equivalent in Computer Science or related field.

· CompTIA A+, Microsoft Certified Professional (MCP) or better.

· Minimum of 2-3 years of IT experience.

· Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

· Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

· Proven analytical, troubleshooting and problem-solving skills.

· Proven ability to multi-task, effectively determine priorities and meet SLA’s.

· Excellent communication relationship-building and internal customer service skills.

· Adaptable and flexible in a fast-changing industry and work environment.

· Willing to work off-hours and weekends when required for projects or emergency support.

Pay: $3,600.00 - $3,800.00 per month

Benefits:

Flexible schedule

Work Location: In person

Quick Apply

Refine Your Search

help desk manager jobs in eugene, or

IT Support Specialist

Help Desk Technician

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for help desk manager in eugene, or

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected