OCCU is a member-owned credit union based in Eugene, Oregon, guided by a clear and meaningful vision: to Enrich Lives. This purpose drives everything we do, from how we serve our members to how we support one another as colleagues. With a strong commitment to community impact, OCCU lives its values of tenacity, humility, and big-heartedness every day.
OCCU is hiring a Mortgage Loan Processor to join our Mortgage Lending department. This remote role is open to candidates located in Oregon, Washington, or Idaho. The starting pay ranges from $23 to $27 per hour, depending on experience and qualifications, and includes eligibility for an incentive plan.
This role supports the timely, accurate, and compliant processing of mortgage loan applications from submission through closing. Responsibilities include reviewing documentation, preparing files for underwriting, coordinating with members and third-party partners, and supporting an efficient mortgage lending workflow. Success in this position requires strong attention to detail, clear communication, and the ability to manage multiple loan files in a fast-paced environment.
Key Responsibilities:
- Review loan applications and support documentation for completeness, accuracy, and compliance.
- Collect, verify, and track required documents, including income, assets, credit, title, insurance, and appraisal information.
- Prepare files for underwriting, respond to conditions, and ensure all disclosures and forms are completed properly.
- Coordinate with borrowers, loan originators, realtors, title companies, and other partners to keep loans moving toward closing.
- Maintain accurate data and notes in the loan origination system (LOS) and ensure TRID requirements are met.
- Monitor and manage a loan pipeline, ensuring milestones and timelines are met.
- Assist with closing preparation, scheduling, and coordination for first mortgages and home equity transactions.
- Support process improvements and provide guidance to new team members as needed.
- Follow all regulatory, compliance, and NMLS licensing requirements.
What We’re Looking For:
- Minimum of three years of mortgage processing or related lending experience.
- Strong knowledge of mortgage documentation, underwriting requirements, and loan file workflows.
- Ability to analyze financial documents and perform income calculations.
- Excellent organizational skills with the ability to manage multiple files and deadlines.
- Clear, professional communication skills and a commitment to member service.
- High attention to detail and accuracy in reviewing and entering data.
- Ability to work collaboratively with internal teams and external partners.
- High school diploma or equivalent required.
Why Join OCCU:
OCCU offers a comprehensive compensation and benefits package designed to support your well-being and professional growth, including:
- Low-cost medical, dental, and vision insurance
- 401(k) retirement plan with employer match
- Paid time off plus 13 paid holidays
- Tuition reimbursement for eligible education and training
- Company-paid long-term disability
- 40 hours of company-paid core time annually for full-time employees to participate in community volunteer opportunities
OCCU is proud to be an Equal Opportunity Employer and welcomes qualified candidates who share our commitment to Enrich Lives. If you’re passionate about supporting members through the mortgage process, we invite you to apply for the Mortgage Loan Processor role.
