Top 47 Service manager Jobs in Eugene Or

Manager of 911 Communications and Support Services
City of Cottage Grove —Cottage Grove, OR
- $100,392 - $128,136 a year
- Email
- Background check
- 7 years
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
14d
Creative Services Manager - Films
FPW Media —Springfield, OR
- $58,000 - $70,000 a year
- Weekends as needed
- Office
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance
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Relationship Specialist
AFC —Eugene, OR
- $70,000 - $75,000 a year
- Hybrid work
- Bilingual
- Google Workspace
- Mid-level
- Paid parental leave
- Health savings account
Lead Technician
Peterson CAT —Eugene, OR
- $40 - $55 an hour
- Overtime
- Background check
- 6 years
- Management
- Health insurance
- Dental insurance
Quick Apply
Service Manager
Hobart Service —Coburg, OR
- Extended hours
- Microsoft Excel
- Up to 50% travel
- Data analysis skills
Service Shop Manager
Motion Industries (MOT) —Eugene, OR
- Full-time
- Schematics
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
6d
Fleet Services Supervisor
LTD Lane Transit District —Eugene, OR
- $87,556 - $118,402 a year
- Full-time
- CDL B
- Heavy equipment operation
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
Customer Service Team Leader
PacificSource Health Plans —Springfield, OR
- $50,830.78 - $81,329.23 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
4d
HVAC Service Manager
Reynolds Electric and Plumbing —Eugene, OR
- $90,000 - $110,000 a year
- Full-time
- Mentoring
- Recruiting
- Senior level
- Paid holidays
- Health insurance
Quick Apply
9d
Manager, Knowledge & AI Service - Eugene, Oregon
PenFed Credit Union —Eugene, OR
- $69,000 - $140,362 a year
- Overtime
- Salesforce
- Office
- 3 years
- Paid parental leave
- Disability insurance
Installation Manager
Reynolds Electric and Plumbing —Eugene, OR
- $90,000 - $115,000 a year
- Full-time
- Microsoft Outlook
- Construction site
- Plumbing
- Paid holidays
- Health insurance
Quick Apply
Community Manager for Reserve Hunter's Ridge
Neighborly Ventures —Eugene, OR
- $4,506.58 - $5,546.56 a month
- Full-time
- Ability to walk for extended periods
- Pass drug screening
- Mid-level
- Health savings account
- Health insurance
Quick Apply
13d
Supervisor, Ramp and Customer Services
Envoy Air Inc. —Eugene, OR
- Full-time
- 18 years or older
- Writing skills
- English
Nutrition Services Manager
PeaceHealth Springfield Rehabilitation Hospital —Springfield, OR
- Full-time
- Hospital
- ServSafe
- Inpatient
- Disability insurance
- Health insurance
Quick Apply
Global Market Development Manager, Cloning and Services
Thermo Fisher Scientific —Eugene, OR
- $103,100 - $137,000 a year
- Full-time
- Marketing
- 5 years
- Office
- Commuter assistance
- Paid parental leave
5d
Professional Practice Leader - Cardiac Services
PeaceHealth —Springfield, OR
- $140,899 - $211,328 a year
- Full-time
- Acute care
- Nursing
- Surgery
- Continuing education credits
- 403(b) matching
Project Manager for In-service Bridge Inspection
DOWL —Eugene, OR
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Service Manager
Trak Powersports —Eugene, OR
- $50,000 - $80,000 a year
- Full-time
- Mechanic experience
- Dealership
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Asst Store Mgr - Service
Williams-Sonoma, Inc. —Eugene, OR
- Weekends as needed
- Mid-level
- Organizational skills
- Fair chance
- Wellness program
- Paid holidays
Bartender
Urban Restaurant Group —Eugene, OR
- Full-time
- Bar
- Mid-level
- Ability to lift 50 pounds
- Employee discount
Quick Apply

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Manager of 911 Communications and Support Services

City of Cottage Grove -
Cottage Grove, OR

Quick Apply

Job Details

Full-time
$100,392 - $128,136 a year
14 days ago

Benefits

Paid training
Health savings account
457(b)
Health insurance
Dental insurance
Paid time off
On-the-job training
Parental leave
Dependent health insurance coverage
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Retirement plan

Qualifications

Strategic management
Team leadership
Criminal Justice
High school diploma or GED
Supervising experience
Telecommunications systems
Communications
Process management

Full Job Description

WE ARE HIRING!

The City of Cottage Grove (population ~10,800) is nestled in the Southern Willamette Valley and has a robust historic downtown, featuring quaint shopping, dining and social events. It is a small town with an abundance of outdoor recreation including two beautiful lakes, multiple natural swimming locations, miles of scenic biking and hiking trails, several campgrounds, and two golf courses. The surrounding area is full of lush green trees with no short of activities that provide opportunity to get outside and enjoy nature.

Our Police Department is seeking an experienced and dedicated professional who has excellent leadership and team-building skills, a passion for public service, and a strong background in 911 communications operations, public safety technology, and law enforcement records management. The ideal candidate is committed to continuous improvement, values collaboration, and exemplifies our core values of Service, Empathy, Integrity, and Courage.

GENERAL POSITION SUMMARY:

The Manager of 911 Communications and Support Services is responsible for overseeing emergency communications, public safety technology, and the management of Records Technicians and Evidence Technicians. This position ensures the effective operation of the 911 Communications Center, the integrity and security of law enforcement records, and the proper handling, storage, and disposition of police evidence. The Manager provides leadership, strategic planning, and operational oversight while ensuring compliance with local, state, and federal regulations.

ESSENTIAL FUNCTIONS:

· Evaluates the performance of assigned personnel; establishes and evaluates appropriate performance and operation standards in coordination with the Chief of Police.

· Ensures compliance with Oregon Emergency Management (OEM) standards and federal regulations related to emergency communications and public safety technology.

· Manages and maintains public safety communication systems, including Computer-Aided Dispatch (CAD), radio networks, and Records Management Systems (RMS).

· Coordinates with law enforcement, fire, EMS, and other public safety agencies to enhance communication and response effectiveness.

· Collaborates with IT and vendors to ensure the security and functionality of emergency communication and data systems.

· Oversees staffing, training, and scheduling of 911 communications personnel.

· Manages and enforces Labor Contract and assists management with the negotiation of new contracts.

· Ensures system redundancy and continuity of operations in the event of technological failures or disasters.

· Oversee the Records Division, ensuring accurate collection, storage, and dissemination of law enforcement records.

· Maintains security and integrity of digital and physical law enforcement records.

· Directs and manages the proper collection, storage, and disposition of evidence and property in accordance with legal requirements.

· Ensures strict chain-of-custody procedures to maintain the integrity of evidence for court proceedings.

Knowledge of:

· 911 operations, public safety technology, and law enforcement records management.

· Familiarity with Oregon state laws and federal regulations, including CJIS, NIBRS, and FOIA requirements.

· Public records laws compliance, evidence retention policies, and data privacy regulations

Skilled in:

· Strong leadership, organizational, and problem-solving skills.

· Managing and maintaining public safety communication systems, including Computer-Aided Dispatch (CAD), radio networks, and Records Management Systems (RMS).

· Identifying and implementing technology upgrades to enhance emergency response, data security, and operational efficiency.

· Collaborating with IT and vendors to ensure the security and functionality of emergency communication and data systems.

· Overseeing the integration of body-worn cameras, in-car video systems, and other law enforcement technology.

· Developing and enforcing policies for record retention, expungements, and Freedom of Information Act (FOIA) requests.

Ability to:

· Work effectively with government agencies, law enforcement, and the community.

· Interpret complex legislation and translate legal requirements into clear, practical policies and procedures.

· Handle confidential and sensitive information with the highest level of integrity and discretion.

· Adapt quickly to changing organizational needs, emerging regulations, and new technologies.

· Champion a customer-service mindset, respond promptly and constructively to stakeholder inquiries and concerns.

· Drive continuous improvement by identifying process gaps, recommending solutions, and tracking implementation outcomes.

· Implement auditing procedures to verify compliance with best practices and accreditation standards.

Education and Experience: Any equivalent combination of training and experience that provides the applicant with the knowledge, skills, and abilities to perform the work will be considered. A typical way to obtain the knowledge, skills, and abilities would be:

· High School Diploma or G.E.D. required.

· Minimum of 7 years of experience in emergency communications, with at least 2 years in a leadership role.

Special Requirements/Licenses:

· Advanced Telecommunicator Certification from Oregon DPSST.

· Oregon DPSST Supervisory Certificate.

· Must obtain an Oregon DPSST Management Certificate within two years of hire.

Preferred Qualifications:

· Bachelor’s degree in Criminal Justice, Public Administration, Information Technology, Communications, or a related field

To be considered for this position, please visit our website www.cottagegroveor.gov/jobs and complete an application and submit with resume to [email protected].

The City of Cottage Grove is an Equal Employment Opportunity employer

Pay: $100,392.00 - $128,136.00 per year

Benefits:

457(b)
Dental insurance
Dependent health insurance coverage
Employee assistance program
Health insurance
Health savings account
Life insurance
On-the-job training
Paid time off
Parental leave
Professional development assistance
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

service manager jobs in eugene or

Manager of 911 Communications and Support Services

Creative Services Manager - Films

Relationship Specialist

Lead Technician

Service Manager

Service Shop Manager

Fleet Services Supervisor

Customer Service Team Leader

HVAC Service Manager

Manager, Knowledge & AI Service - Eugene, Oregon

Installation Manager

Community Manager for Reserve Hunter's Ridge

Supervisor, Ramp and Customer Services

Nutrition Services Manager

Global Market Development Manager, Cloning and Services

Professional Practice Leader - Cardiac Services

Project Manager for In-service Bridge Inspection

Service Manager

Asst Store Mgr - Service

Bartender

I want to receive the latest job alert for service manager in eugene or

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