Top 49 Onsite support engineer i Jobs in Evansville, In

Onsite Support Engineer I
PATH FORWARD IT LLC —Evansville, IN
- On call
- In-person
- Ability to lift 25 pounds
- Entry level
- Paid holidays
- Disability insurance
20h
Control Systems Project Engineer I
Thermo Systems LLC —Indiana
- $93,000 - $126,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Travel
- Travel reimbursement
- Tuition reimbursement
Quick Apply
Quality Engineer
EnovaPremier LLC —Princeton, IN
- Full-time
- Engineering
- Mid-level
- 3 years
Quick Apply
MBSE Engineer
General Dynamics Information Technology —Indiana
- $107,744 - $132,250 a year
- Microsoft Excel
- Customer service
- 5 years
- Paid time off
- 401(k) matching
Project Manager Engineering & Maintenance
Deaconess Health System —Evansville, IN
- Full-time
- Construction site
- Hospital
- Customer service
- Loan repayment program
- Health insurance
HMI Engineer
Case iZ —Evansville, IN
- Full-time
- 5 years
- Driving
- Travel
Quick Apply
2d
Data Center COE Service Site Manager
ABB Inc. —Evansville, IN
- $100,500 - $160,800 a year
- Full-time
- Construction site
- Customer service
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
8d
Controls Engineer
Case iZ —Evansville, IN
- Full-time
- Background check
- 5 years
- Pass drug screening
Quick Apply
2d
Test and Validation Software Engineer
Matrix Design Group —Newburgh, IN
- Overtime
- Computer Science
- Mid-level
- Java
- AD&D insurance
- Paid holidays
Quick Apply
Traffic Engineer/Project Manager
BF&S Civil Engineers —Evansville, IN
- Full-time
- 7 years
- Engineering
- Office
Senior Test and Validation Technician
Matrix Design Group —Newburgh, IN
- Overtime
- 5 years
- Engineering
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
Quick Apply
Drafting Manager (Ground Storage Tanks) - Ground Division
Pittsburg Tank and Tower Group —Henderson, KY
- Overtime
- Customer service
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Senior DevOps - Azure Infrastructure & Deployment
Matrix Design Group —Newburgh, IN
- Full-time
- 7 years
- Computer Science
- Office
- AD&D insurance
- Paid holidays
Quick Apply
2d
Geotechnical Project Engineer, St. George
Geotechnical & Environmental Services, Inc —United States
- From $100,000 a year
- PRN
- Construction site
- 5 years
- Engineering
Energy Storage-Electrical Commissioning Engineer I and II
M. A. Mortenson Company —United States
- $80,900 - $123,800 a year
- Customer service
- Mid-level
- Driver's License
- AD&D insurance
- Paid holidays
Construction Project Manager I & II - Wind
M. A. Mortenson Company —United States
- $113,500 - $170,300 a year
- 6 years
- Construction site
- Customer service
- AD&D insurance
- Paid holidays
Superintendent I or II - Structured Cabling - Commercial GC
M. A. Mortenson Company —United States
- $111,400 - $195,200 a year
- Construction site
- Customer service
- 5 years
- AD&D insurance
- Paid holidays
Construction SCADA Controls Manager I and II- Solar
M. A. Mortenson Company —United States
- $125,600 - $216,500 a year
- Up to 50% travel
- Construction site
- Customer service
- AD&D insurance
- Paid holidays
Senior Superintendent I - Structured Cabling-Commercial GC
M. A. Mortenson Company —United States
- $144,300 - $216,500 a year
- Construction site
- Customer service
- Driver's License
- AD&D insurance
- Paid holidays
Energy Storage-Electrical Manager
M. A. Mortenson Company —United States
- $125,600 - $216,500 a year
- Up to 50% travel
- Construction site
- Travel
- AD&D insurance
- Paid holidays

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onsite support engineer i jobs near evansville, in

Onsite Support Engineer I

PATH FORWARD IT LLC -
Evansville, IN

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Job Details

20 hours ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Cell phone reimbursement
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

On-site technical support
Technical support via phone
IT user and group management
GPO
Client rapport building
Incident management software
In-person customer service
Equipment troubleshooting
Operating system updates
Incident Escalation
Hyper-V
Patch management
Incident management operations support
Customer engagement
Remote access software
Customer support ticket management
Vendor communication
Server virtualization
Networking equipment (troubleshooting support)
IP networking
Escalation handling
Entry level
Ticketing system technical support
Service level agreement (SLA) management

Full Job Description

Onsite Support Engineer I

Company: Path Forward IT
Location: Evansville, IN

About the Role

Path Forward IT is seeking an Onsite Support Engineer I to provide technical support directly at client locations and by phone as assigned. This role follows documented procedures, monitors ticket queues, and ensures service level agreements (SLAs) are met.

Key Responsibilities

Document all activities, projects, and tickets daily in the ticketing system.
Handoff and document in-progress tickets before the end of each shift.
Monitor the ticket gateway and designated queues.
Escalate issues as documented in IT Glue.
Create or update IT Glue articles with new customer findings.
Communicate with vendors to resolve outage issues.
Build client rapport during onsite assignments (in-person troubleshooting, walkthroughs, client interaction).
Work 100% onsite at client-assigned locations, commuting and walking between buildings as required.

Expectations

Maintain established ticket SLAs as defined by manager.
Maintain customer satisfaction (CSAT) scores as defined by manager.
Submit weekly timesheets by end of shift Friday.
Work and document established billable hours each week.
Be available for scheduled on-call rotations.
Meet annual goals and objectives set in HRIS with quarterly reviews.

Technical Proficiencies

Ticketing software: Incident management and time tracking.
Remote system access: Running scripts and pushing approved actions.
Active Directory: Basic knowledge of security groups, group policy fundamentals, and domain controllers.
Virtualization: Basic knowledge of VMware/Hyper-V for user incident support.
Microsoft Windows/Servers: Basic knowledge in patching, maintenance, and differentiating physical vs. virtual servers.
Networking: Basic troubleshooting skills (DHCP, DNS, ping, nslookup, traceroute).
Software as assigned.

Physical Requirements

Ability to handle equipment, talk, hear, read, write, and interpret documents.
Occasionally lift and move objects up to 25 pounds (with or without reasonable accommodations).

If this sounds like what you’re looking for, it could be a great fit—for you and for us.

Why Join Path Forward IT?

Path Forward IT, a Blue Alliance company, is a nationally recognized managed services provider (MSP) that exclusively supports the healthcare industry. Ranked among the top 15% of MSPs nationwide, we deliver world-class IT services that ensure technology never stands in the way of patients receiving the care they need. Our work is driven by urgency, empathy, and a patient-centered mindset. We understand the critical nature of healthcare operations and prioritize our work to empower providers to focus on what matters most: delivering exceptional care. Founded in 2002, Path Forward IT has grown to a team of over 100 professionals located across 40+ states. We foster a collaborative, career-focused culture where team members thrive. Many of our employees have been with us for years, and we regularly celebrate 5- and 10-year milestones.

A Team Environment Built for Growth

Joining Path Forward IT means working alongside IT specialists supporting complex, enterprise environments. As part of the Blue Alliance network, you gain access to a community of hundreds of peers and experts across the country. This means more opportunities for learning, professional development, and career advancement without losing the close-knit feel of a smaller team. You’ll enjoy the best of both worlds:

The autonomy and client engagement typical of a local MSP
The resources, support, and structure of a leading national IT services organization

A Unique Opportunity Through Blue Alliance

As a Blue Alliance partner company, Path Forward IT provides team members with unmatched opportunities to learn, lead, and succeed. Each company in the network maintains its unique identity while working toward shared goals. If you’re looking to make a meaningful impact and grow your career in a supportive, future-focused environment, this is the place for you.

Benefits of working at Path Forward IT:

Be part of a fun, awesome team
9 paid holidays
401K Retirement with matching contributions
Excellent medical, vision and dental insurance
Life insurance and disability insurance
Cell phone stipend
3 weeks PTO

Top Reasons our Employees Love Being Part of the Blue Alliance Family:

Entrepreneurial Culture
Fast-paced Flow, with a Variety of Projects
Collaborative Work Environment
Training & Certifications
Career Growth Opportunities

Ready for the next step?

The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should click to submit their resume and application above.

Please be advised we, Path Forward IT, participate in E-Verify

Apply Now

Refine Your Search

onsite support engineer i jobs in evansville, in

Onsite Support Engineer I

Control Systems Project Engineer I

Quality Engineer

MBSE Engineer

Project Manager Engineering & Maintenance

HMI Engineer

Data Center COE Service Site Manager

Controls Engineer

Test and Validation Software Engineer

Traffic Engineer/Project Manager

Senior Test and Validation Technician

Drafting Manager (Ground Storage Tanks) - Ground Division

Senior DevOps - Azure Infrastructure & Deployment

Geotechnical Project Engineer, St. George

Energy Storage-Electrical Commissioning Engineer I and II

Construction Project Manager I & II - Wind

Superintendent I or II - Structured Cabling - Commercial GC

Construction SCADA Controls Manager I and II- Solar

Senior Superintendent I - Structured Cabling-Commercial GC

Energy Storage-Electrical Manager

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