Top 3 Technical support analyst Jobs in Everett, Wa

IT Support Analyst
ICONIX Waterworks —Snohomish, WA
- $28.00 - $33.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Software Support Analyst – Substitute/On-Call
Northwest Educational Service District —Everett, WA
- $49.10 an hour
- On call
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Employee assistance program
13d

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Software Support Analyst – Substitute/On-Call
Northwest Educational Service District —Everett, WA
Experience providing technical support in the Skyward and/or Qmlativ software applications is required. Routine travel may pose potential hazards including…
$49.10 an hour
13d
Administrative Coordinator - Police Department
The City of Everett —Everett, WA
Screen office and telephone calls, respond to complaints and requests for information on regulations, procedures, systems and precedents relating to assigned…
$6,793 - $8,837 a month
5d

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IT Service Support Analyst
The Ohio State University —Columbus, OH
Reporting to the Associate Director of Support Services, the IT Service Support Analyst is responsible for installation and configuration of desktop operating…
$26.78 - $34.95 an hour
20h
Technical Advisor/IT Support Analyst
One Identity —Columbus, OH
When you join our team, you will have the opportunity to build and develop products at a scale few others can provide.
4d

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IT Support Analyst

ICONIX Waterworks -
Snohomish, WA

Apply Now

Job Details

Full-time
$28.00 - $33.50 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Referral program

Qualifications

Computer operation
Customer communication
Network troubleshooting
Microsoft Excel
Microsoft Outlook
Software deployment
Business analysis
Mid-level
Windows
Incident Escalation
High school diploma or GED
Virtualization tools
IT infrastructure
Analysis skills
Driver's License
Desktop (troubleshooting support)
Customer support ticket management
Desktop applications
WAN
Server virtualization
System deployment
Business requirements
Desktop administration
Communication skills
Microsoft Dynamics Navision
Active Directory management
Ticketing system technical support
Information Technology

Full Job Description

About the Role:

Works as a team member with other IT Support staff on our end users with software, hardware, network issues and troubleshooting resolutions
Takes responsibility and is accountable for support tickets until completion and the client is satisfied with the level of service
Responds to users’ requests for information and assists in problem resolution; escalates to the appropriate IT support personnel in accordance with established help desk policies and standards

Here's a Snapshot of How You'll Contribute to Our Team:

Whatever your role, you will make a difference here

Ability to translate business needs into technology solutions
Ability to gather business requirements and translate to technology solutions
Ability to work independently as well as in a team environment
Demonstrated proficiency in working in a fast-paced business
Possess excellent communication skills, both written and oral
Possess effective communication and analytical problem-solving skills, for effective work with stakeholders

Who We’re Looking For:

High School Diploma or equivalent. Diploma/Certificate/Degree in Information Technology or related field preferred.
Experience using Dynamics NAV and understanding of concepts in networking (LAN/WAN), Windows servers, Virtualization, VDI deployment, Active Directory
Demonstrated experience using Windows operating systems and Microsoft Word, Excel, Access, PowerPoint, Outlook, and Internet browsers (Chrome, Explorer, etc.).
Knowledge of and ability to operate all hardware and software in use within the enterprise
Adept with current desktop deployment imaging technologies and concepts
Valid driver’s license and passport
Familiarity in use of Help Desk ticketing systems

Why Choose ICONIX?:

This is a place where you will be empowered to do your best work.

We know that our people make the difference and we recognize and reward that. From health and wellness benefits to employee recognition programs, discounts, and perks, we’ve got our employees covered.

Base Rate: $28 - $33.50 per hour, DOE
Employee Incentive Plan (Annual Bonus)*
Generous vacation/paid time-off allowance (15+ days per year starting and 12 paid holidays)
Flexible health benefit plans (medical, dental, vision, ancillary)
401(k) plan with employer matching
Education assistance
Professional development
Scholarship program
Flexible work arrangements
Referral bonuses
Employee discount programs
Comprehensive employee assistance program
For eligible employees.

Ready to build your career and realize your full potential? Apply now and join the flow!

ICONIX. Real People. Real Service. Real Solutions.:

ICONIX is an independent waterworks partner that offers an agile, expert team of trusted, technical problem solvers that provide reliable access to innovative products and services for businesses and communities across the West Coast of the United States and Texas that depend on essential water and wastewater infrastructure. Learn more about ICONIX Waterworks.

Working at ICONIX Means Being Part of a Greater Organization:

ICONIX is proud to be part of the Deschênes Group, a family-owned business based out of Montreal, Quebec, consisting of 16 business units and growing. The Deschênes Group is consistently ranked among Canada’s Best Managed Companies, a true testament to the company’s commitment to investing in its people and in delivering the best experience to our customers and partners. Learn more about the Deschênes Group

Apply Now

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technical support analyst jobs in everett, wa

IT Support Analyst

Software Support Analyst – Substitute/On-Call

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