Top 1385 customer service Jobs in excelsior mn

Front Office - Assistant Manager
Royal Sonesta Downtown Minneapolis —Minneapolis, MN
- From $25 an hour
- 12 hour shift
- Background check
- Microsoft Excel
- Sanitation
- Health savings account
- Paid holidays
Quick Apply
Wealth Management Client Service Associate
DSB Rock Island | Business & Wealth Management Partners —Minnetonka, MN
- $55,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
1d
Customer Service Manager
Mackenthun's Fine Foods - Minnetrista —Minnetrista, MN
- $17 - $20 an hour
- Overtime
- English
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Account Manager – Client Services
Sights On Service, Inc dba Secret Shopper —Minneapolis, MN
- $20 - $24 an hour
- Full-time
- Writing skills
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Global Support Service Representative
Ban-Koe Systems —Minneapolis, MN
- $40,000 - $55,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
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Front Counter Customer Service Representative
PILGRIM CLEANERS —Chanhassen, MN
- From $15 an hour
- Part-time
- In-person
- Reliable transportation
- Communication skills
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9d
Talent Manager (Administrative & Customer Support)
Robert Half —Minnetonka, MN
- $50,000 - $70,000 a year
- Email
- Hybrid work
- Bachelor of Science
- Mid-level
- Office
- Paid parental leave
- Health savings account
11d
Front Counter Customer Service Representative
PILGRIM CLEANERS —Minnetonka, MN
- From $15 an hour
- Part-time
- In-person
- Reliable transportation
- Communication skills
Quick Apply
9d
Customer Service Representative - Tank Holding
Tank Holding —Mound, MN
- 8 hour shift
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
11d
Customer Service/Front Desk
Goldfish Swim School - Minnetonka —Minnetonka, MN
- $16 - $20 an hour
- Part-time
- Working with children
- 16+ years old
- Communication skills
- Paid training
- On-the-job training
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Customer Service Associate - Chanhassen, MN - (Part-Time)
Goodwill-Easter Seals MN —Chanhassen, MN
- $14.20 - $21.29 an hour
- Part-time
- Working with individuals with disabilities
- Merchandising
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Medical Receptionist/Front Desk
RIDGEVIEW MEDICAL CENTER —Chaska, MN
- $19.46 - $28.87 an hour
- Part-time
- Computer literacy
- Basic math
- English
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Customer Service Associate I
Dollar Tree —Shorewood, MN
- $15.00 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Service Associate
Walgreens —Chanhassen, MN
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
10d
Customer - Food Service
Kwik Trip —Chanhassen, MN
- $16.00 - $21.70 an hour
- Weekends as needed
- Serving
- Customer service
- Cash register
- Health insurance
- 401(k)
Quick Apply
Front Desk Agent - Part Time
Sage Hospitality —Wayzata, MN
- From $18 an hour
- Part-time
- No experience needed
- English
- Hotel
- Free parking
- Paid holidays
Customer Service Associate II
Dollar Tree —Shorewood, MN
- $15.50 - $16.00 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
City Hall Receptionist - Front Desk (ON-CALL ONLY)
City of Minnetonka, MN —Minnetonka, MN
- $27.90 an hour
- Part-time
- High school
- Pass drug screening
- Office
1d
Customer Service Representative
VORTEX INDUSTRIES, LLC —Eden Prairie, MN
- $22.75 - $29.00 an hour
- Full-time
- Ability to walk for extended periods
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
ADOGO Pet Hotels —Minnetonka, MN
- Part-time
- Administrative experience
- Cleaning
- Communication skills
- Opportunities for advancement

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Front Office - Assistant Manager

Royal Sonesta Downtown Minneapolis -
Minneapolis, MN

Quick Apply

Job Details

Full-time
From $25 an hour

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Referral program

Qualifications

Microsoft Excel
Managing hospitality teams
Supervising experience
Productivity software
Analytics

Full Job Description

We are seeking a candidate that has the flexibility to work Days, Evening and occasional Night shifts

The Front Office Assistant Manager works closely with the Front Office Manager to manage the daily operations of the Front Office staff. The role’s primary responsibilities are to provide leadership, drive results, promote and implement property-wide strategies that will increase guest satisfaction, reduce employee turnover, maintain revenue and payroll budgets, and meet or exceed productivity goals.

Job Description

The person in this role works mostly in a service environment, with some office time reserved for administrative tasks.

Physical Demands
o The person in this role may be exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently.
o The person in this role may be carrying, lifting or pulling items weighing up to 50lbs and pushing and/or pulling approximately 200lbs.
o The person in this role will be frequently standing and moving about the hotel.

Expected Hours of Work
o Must be flexible to work variable days of the week to include weekends and holidays.
o Must be flexible to work variable shifts (days, nights, overnights).
o Ten to twelve hour shifts sometimes required.

Education and Experience
o High school graduate, some college or equivalent.
o A 4-year college degree and at least 1 year of related experience preferred.
o Supervisory experience required.
o Must have a minimum of 2 years’ experience as a Front Desk Manager.
o Experience in a hotel or a hospitality-related field preferred.
o Understanding of and previous experience in a union environment a plus.

Principle duties and responsibilities (Essential Functions) include:

Operational/Functional:

o Manage day-to-day operations to ensure quality and standards are meeting the expectations of the guests and employees including check in/checkout processes.o Promote teamwork and quality service through daily communication and coordination with other departments (including housekeeping and maintenance).o Personally ensure VIPs receive a superb experience including room inspections and greeting upon arrival.o Review resumes for arriving groups; organize and coordinates master accounts and group special requests.o Maintain appropriate inventory of supplies and operating equipment including ordering and receiving.o Ensure all Sonesta safety and sanitation standards are adhered to.o Respond to guest complaints and ensure proper follow-up is completed.o Serve as “Manager on Duty” as required and respond to emergency situations as needed.o Maintain high standards of personal appearance and grooming. Strategy and Planning:o Prepare weekly work schedules in accordance with staffing guidelines and labor forecast and adjust schedules throughout the week to meet business demands.o Analyze guest satisfaction data to develop and implement plans to achieve established goals related to guest satisfaction scores.o Coordinate projects that require floor condensing and room inventory changes. Financial Management:o Achieve budgeted revenues, control labor costs & expenses, and maximize profitability within all areas of the Front Office.o Manage staffing levels to ensure that guest service, operational needs and financial objectives are met.o Maintain procedures for security of monies, credit and financial transactions, and guest security.o Actively participate and advise in the budget and forecasting processes which support the overall objectives of the hotel. Managing your Team:o Attract, hire, and motivate your team.o Ensure all staff is properly trained on systems, hotel policies, security and cash handling procedures, service standards, local laws and have the tools and equipment needed to effectively carry out their job functions.o Conduct pre-shift meetings with staff and review all information pertinent to the day’s business.o Monitor, measure, and recognize performance of employees, including promotion recommendations.o Coach team by providing specific feedback to improve knowledge, skills and performance.o Ensure employees are treated fairly and equitably. Handle employee issues in a professional and timely manner.Leading with Passion:o Utilize and collaborate with resources across different departments and corporate office.o Motivate employees to perform to their highest standard and establish a trusting environment to enrich the culture.o Focus on the mission and well-being of the departments, hotel and company.o Lead by example and operate with integrity and respect.o Inspire your team to embrace and demonstrate Sonesta’s core values and guest service standards.Qualifications and SkillsA candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.o Excellent verbal and written communication skills.o Excellent interpersonal and customer service skills.o Excellent organizational skills and attention to detail.o Track record of delivering exceptional guest and client experience.o Strong analytical and problem-solving skills.o Strong supervisory and leadership skills.o Extensive knowledge of hotel and hospitality industry.o Proficient with Microsoft Word, Excel and PowerPoint.

* Pay rate $25.00-$26.00

Non-Union: The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience.

Sonesta Recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. Employees are offered a variety of benefits including:
* Medical, Dental and Vision Insurance
* Paid Vacation and Sick Days
* Holidays and Personal Days (Floaters)

EE Tag Line

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

* 401(k) Retirement Plan

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Health savings account
Paid time off
Referral program
Vision insurance

Ability to Commute:

Minneapolis, MN 55402 (Required)

Ability to Relocate:

Minneapolis, MN 55402: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service jobs in excelsior mn

Front Office - Assistant Manager

Wealth Management Client Service Associate

Customer Service Manager

Account Manager – Client Services

Global Support Service Representative

Front Counter Customer Service Representative

Talent Manager (Administrative & Customer Support)

Front Counter Customer Service Representative

Customer Service Representative - Tank Holding

Customer Service/Front Desk

Customer Service Associate - Chanhassen, MN - (Part-Time)

Medical Receptionist/Front Desk

Customer Service Associate I

Customer Service Associate

Customer - Food Service

Front Desk Agent - Part Time

Customer Service Associate II

City Hall Receptionist - Front Desk (ON-CALL ONLY)

Customer Service Representative

Front Desk Agent

I want to receive the latest job alert for customer service in excelsior mn

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