Top 58 Research operations Jobs in Exton, Pa

Operations Manager, Research and Claims
Phillips & Cohen Associates Ltd. —Wilmington, DE
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
3d
Clinical Research Coordinator
Insight Global —Philadelphia, PA
- $60,000 - $73,000 a year
- Full-time
- Hybrid work
- Blood sampling
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Research Specialist B
University of Pennsylvania —Philadelphia, PA
- $50,875 - $70,000 a year
- Full-time
- Background check
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Interdisciplinary Operations Research Analyst
US Defense Contract Management Agency —Philadelphia, PA
- $117,284 - $152,471 a year
- Part-time
- Pass drug screening
- Mid-level
- Office
1d
Clinical Research Project Manager C
University of Pennsylvania —Philadelphia, PA
- $89,500 - $106,940 a year
- Full-time
- Background check
- 5 years
- HIPAA
- Health insurance
- Dental insurance
Research Lab Manager
Children’s Hospital of Philadelphia —Philadelphia, PA
- $92,100 - $117,400 a year
- Full-time
- Research
- Analysis skills
- Bachelor's degree
Quick Apply
Clinical Research Project Manager B
University of Pennsylvania —Philadelphia, PA
- $75,804 - $81,441 a year
- Full-time
- Background check
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Director of Translational Research Operations
University of Pennsylvania —Philadelphia, PA
- $110,500 - $120,000 a year
- Full-time
- Background check
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
Research Specialist A/B
University of Pennsylvania —Philadelphia, PA
- $50,000.00 - $57,335.40 a year
- Full-time
- Background check
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Clinical Research Coordinator B/C
University of Pennsylvania —Philadelphia, PA
- $52,500 - $67,046 a year
- Full-time
- Background check
- Mid-level
- University
- Health insurance
- Dental insurance
Manager, Clinical Research Finance Operations (Office of Clinical Research)
University of Pennsylvania —Philadelphia, PA
- $79,500 - $95,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Finance
- Health insurance
- Dental insurance
Clinical Operations Lead
Incyte Corporation —Wilmington, DE
- Remote
- Bachelor of Science
- 3 years
- Senior level
Manager Research Project B
University of Pennsylvania —Philadelphia, PA
- $75,804 - $89,789 a year
- Full-time
- Background check
- Patient monitoring
- Bachelor of Science
- Health insurance
- Dental insurance
Scientific Project Lead
University of Pennsylvania —Philadelphia, PA
- $67,155 - $86,513 a year
- Full-time
- Background check
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
9d
Student Affairs & Study Abroad Coordinator - Office of Academic Services - Penn Engineering
University of Pennsylvania —Philadelphia, PA
- $24.21 - $31.25 an hour
- Full-time
- Background check
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
Research Project Manager A
University of Pennsylvania —Philadelphia, PA
- $63,085 - $70,958 a year
- Full-time
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
Clinical Research Project Manager A
University of Pennsylvania —Philadelphia, PA
- $63,085 - $75,000 a year
- Full-time
- Background check
- 3 years
- University
- Health insurance
- Dental insurance
3d
Senior Project Manager, Market Research (Remote)
M3USA —Fort Washington, PA
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
Research Technician II - Sivaramakrishnan Lab
Children’s Hospital of Philadelphia —Philadelphia, PA
- $43,900 - $54,800 a year
- Full-time
- High school diploma or GED
- Analysis skills
- Pediatrics
Quick Apply
1d
Qualitative Project Manager (Remote)
M3USA —Fort Washington, PA
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply

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Operations Manager, Research and Claims

Phillips & Cohen Associates Ltd. -
Wilmington, DE

Quick Apply

Job Details

Full-time
3 days ago

Qualifications

Team leadership
Workflow management (operations management method)
Spreadsheets
Coaching
Regulatory compliance
Team development
Data interpretation
Leading team collaboration initiatives
Productivity software
Legal compliance

Full Job Description

Position: Operations Manager, Research and Claims
Department: Client Services
Location: Wilmington, Delaware

The Research & Claims Operations Manager is responsible for leading a team that supports probate research, claims processing, legal correspondence, and bankruptcy-related workflows. Reporting to the Department Head, this role focuses on driving team performance, meeting operational goals, maintaining compliance standards, and improving processes in a fast-paced, highly regulated environment. This leader will partner closely with stakeholders across the business to ensure service commitments are met, employees are developed and supported, and operational results continue to improve. The ideal candidate is an experienced people manager who can use data, coaching, and strong business judgment to build a high-performing team and deliver consistent results.

Responsibilities:

Lead, coach, and develop a team to achieve performance, quality, and service-level goals.
Drive accountability for departmental KPIs, productivity metrics, and operational results.
Manage team workload, staffing, and resource allocation to ensure business priorities are met.
Monitor operational performance and implement strategies to improve efficiency, quality, and employee effectiveness.
Analyze performance data and trends, providing insights and recommendations to department leadership.
Ensure compliance with internal policies, client requirements, regulatory standards, and audit expectations.
Serve as a subject matter expert and escalation point for complex operational and account-related matters.
Partner with cross-functional teams to support business initiatives, process enhancements, and client deliverables.
Lead continuous improvement efforts that enhance operational effectiveness and reduce risk.
Foster a culture of accountability, collaboration, communication, and continuous development.

Minimum Qualifications:

Three to five years of experience in a regulated, compliance-focused, audit-driven, or highly structured business environment such as financial services, banking, collections, legal support, claims administration, or a related industry.
Previous experience managing teams, performance metrics, and operational processes.
Experience managing operational workflows, priorities, and business deliverables.
Proven success achieving operational goals and leading teams in a performance-driven environment.
Strong analytical skills with the ability to interpret data, identify trends, and drive business decisions.
Proficiency in Microsoft Excel, Word, and Microsoft 365 applications.
Demonstrated ability to coach, develop, and motivate employees while driving accountability and results.

Preferred Qualifications:

Experience in financial services, banking, collections, probate, claims administration, or related operational functions.
Experience supporting audits, compliance initiatives, regulatory examinations, or risk-management activities.
Experience leading process improvement or operational efficiency initiatives.
Bachelor's degree or equivalent combination of education and relevant professional experience.

Core Competencies:

Drives Results · Optimizes Work Processes
Talent Development · Directs Work
Ensures Accountability · Decision Quality
Collaborates · Manages Complexity
Business Insight · Managerial Courage

About Phillips & Cohen Associates, LLC PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About Phillips & Cohen Associates, Ltd.
PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Quick Apply

Refine Your Search

research operations jobs in exton, pa

Operations Manager, Research and Claims

Clinical Research Coordinator

Research Specialist B

Interdisciplinary Operations Research Analyst

Clinical Research Project Manager C

Research Lab Manager

Clinical Research Project Manager B

Director of Translational Research Operations

Research Specialist A/B

Clinical Research Coordinator B/C

Manager, Clinical Research Finance Operations (Office of Clinical Research)

Clinical Operations Lead

Manager Research Project B

Scientific Project Lead

Student Affairs & Study Abroad Coordinator - Office of Academic Services - Penn Engineering

Research Project Manager A

Clinical Research Project Manager A

Senior Project Manager, Market Research (Remote)

Research Technician II - Sivaramakrishnan Lab

Qualitative Project Manager (Remote)

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