Top 93 E commerce manager Jobs in Fairfield Ca

Customer Experience Executive
Vinfolio —Napa, CA
- $25 - $32 an hour
- Full-time
- Hybrid work
- CRM software
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Jewelry Sales Consultant
Brilliant Earth —Walnut Creek, CA
- $24 - $26 an hour
- Full-time
- Background check
- ERP systems
- Fair chance
- Commuter assistance
- Paid parental leave
Finance Manager (Bilingual Mandarin Required)
CWILL —California
- $80,000 - $120,000 a year
- Full-time
- Remote
- CPA
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
RDC Donation Attendant/ Part-Time
Goodwill of the San Francisco Bay —Benicia, CA
- From $16.90 an hour
- Part-time
- Fair chance
- In-person
- Entry level
- Commuter assistance
- Health insurance
Assistant Store Manager
Goodwill of the San Francisco Bay —Fairfield, CA
- From $70,304 a year
- Email
- Background check
- Pass drug screening
- English
- Commuter assistance
- Health insurance
Retail Store Manager
Goodwill of the San Francisco Bay —Walnut Creek, CA
- $77,250 a year
- Email
- Background check
- English
- Mid-level
- Commuter assistance
- Health insurance
Retail Store Manager In Training
Goodwill of the San Francisco Bay —Concord, CA
- $77,250 a year
- Email
- Background check
- Pass drug screening
- English
- Commuter assistance
- Health insurance
Assistant Store Manager
Goodwill of the San Francisco Bay —Walnut Creek, CA
- From $70,304 a year
- Email
- Background check
- English
- Mid-level
- Commuter assistance
- Health insurance
Video Game Retail Manager
Game World —Travis AFB, CA
- $18 an hour
- Part-time
- Inventory management
- Research
- Team management
- Employee discount
- Flexible schedule
Quick Apply
21h
Assistant Store Manager
Cycle Gear —Fairfield, CA
- $18.75 - $24.00 an hour
- Full-time
- Merchandising
- Mid-level
- Cash register
- Wellness program
- Health insurance
Quick Apply
Lancome -- Counter Manager FT
L'Oreal LUXE —Fairfield, CA
- $23 - $30 an hour
- Weekends as needed
- Mid-level
- Ability to climb stairs
- High school diploma or GED
1d
Assistant Store Manager
Calvin Klein —Vacaville, CA
- $28.00 - $31.70 an hour
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Organizational skills
- Paid holidays
- Disability insurance
Retail Store Manager
Skechers USA Retail, LLC —Concord, CA
- $28 - $30 an hour
- Weekends as needed
- Merchandising
- Restaurant management
- No high school diploma
Quick Apply
7d
Data Manager | Retail & Commerce Media
Accenture —Walnut Creek, CA
- $87,400 - $293,800 a year
- Full-time
- Mid-level
- SQL
- US work authorization
- Paid holidays
- Disability insurance
7d
General Manager - Napa
We Ship Express, INC. —Napa, CA
- $120,000 - $160,000 a year
- Full-time
- 5 years
- Analysis skills
- Senior level
- Health savings account
- AD&D insurance
Assistant Manager - Vacaville Premium Outlets, Hollister
A&F Stores, Inc. —Vacaville, CA
- $25 an hour
- Full-time
- Merchandising
- Mid-level
- Supervising experience
- Store discount
- Paid parental leave
AI Transformation Senior Manager | Retail | Agentic Commerce
Accenture —Walnut Creek, CA
- $122,700 - $338,300 a year
- Full-time
- Azure
- Merchandising
- 11+ years
- Paid holidays
- Disability insurance
Ad Tech Product Lead | Retail & Commerce Media
Accenture —Walnut Creek, CA
- $87,400 - $293,800 a year
- Full-time
- 5 years
- Writing skills
- Continuous improvement
- Paid holidays
- Disability insurance
8d
Team Lead
Career Team —Napa, CA
- $59,000 - $62,000 a year
- Full-time
- Background check
- Computer literacy
- Public speaking
- Health savings account
- Paid holidays
Quick Apply
Store Manager - The Golf Mart
Worldwide Golf —Walnut Creek, CA
- $65,000 - $75,000 a year
- Full-time
- 5 years
- Word processing
- Merchandising
- Health savings account
- Health insurance

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e commerce manager jobs near fairfield ca

Customer Experience Executive

Vinfolio -
Napa, CA

Quick Apply

Job Details

Full-time
$25 - $32 an hour
7 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule

Qualifications

CRM software
Customer service
Microsoft Office
Attention to detail
SAP ERP

Full Job Description

Who we are
Vinfolio, part of the FINE+RARE Group, is redefining the fine wine and spirits industry through a technology-driven, data-rich marketplace. As the Group's U.S. Operation, Vinfolio leads our presence in the United States.

Our proprietary platform seamlessly integrates e-commerce, portfolio management, and logistics, creating a sophisticated digital ecosystem that enhances customer engagement, optimizes inventory liquidity, and streamlines transactions.

With operations spanning the US, UK, Asia, and Europe, we continuously evolve our platform to drive automation, scalability, and omnichannel accessibility. Our strategic acquisitions and marketplace innovations have strengthened our position as the premier destination for fine wine and spirits collectors worldwide, ensuring seamless access to the world’s rarest and most sought-after bottles.

At the heart of the FINE+RARE Group is a network of deep relationships with the world’s leading collectors, producers, merchants, and négociants built over decades of trust, expertise, and market insight. As one of the largest fine wine and spirits asset managers globally, we oversee over $750 million in client assets, providing data-led portfolio strategies, liquidity solutions, and market access tailored to the evolving needs of high-value collectors and investors.

About the Role
We’re looking for a Customer Experience Executive to deliver exceptional service across the full customer journey from onboarding and order confirmation through logistics and delivery. You’ll be the frontline point of contact for our clients, managing inquiries and resolving issues while coordinating closely with internal teams across our global business.

This role is ideal for someone who enjoys problem-solving, working with systems, and being the connector between customers and internal teams, all while keeping communication clear, organized, and customer-focused.

This role is based in our Napa, CA office, with the option for a hybrid or remote work arrangement within the Bay Area.

How You'll work

HubSpot is our primary tool: All customer inquiries are managed through HubSpot Tickets, which act as the central source of truth for communication, progress, and resolution.
Email + phone support: You’ll respond to customer emails directly from HubSpot (so everything is logged automatically) and handle inbound calls using Aircall. Training will be provided for call handling and systems.
Clear ownership, not busywork: You’ll update ticket status and add internal notes and work cross-functionally with Warehouse, Logistics, Finance, or Engineering teams.
Supported by SOPs: Common scenarios (such as missing stock or delivery delays) have documented processes to help you resolve issues consistently and efficiently.

Key Responsibilities

Manage customer interactions at key touchpoints, including onboarding, order confirmation, logistics, and delivery for clients across the US, UK, Asia, and Europe.
Own and manage customer tickets inHubSpot, ensuring timely responses, accurate documentation, and clear status updates.
Handle inbound customer calls via Aircall, providing professional and confident phone support (training provided).
Proactively coordinate with internal teams (Warehouse, Logistics, Finance, Engineering) to resolve customer issues and keep clients informed in a timely manner.
Ensure all customer queries, complaints, and service issues (e.g., unavailable stock, delivery delays) are handled accurately, professionally, and within performance targets.
Raise invoices for customer deliveries and process related requests.
Identify recurring issues or service breakdowns and flag opportunities to improve processes and the customer experience.
Support the ongoing improvement and stabilization of our technology stack, including HubSpot, SAP (ERP), and Catalogue systems.

What we are Looking For

Experience in a customer-facing role, ideally supporting customers via email and/or phone.
Comfortable using CRM systems - HubSpot experience is a strong plus.
Confident communicator with strong attention to detail and follow-through.
Organized and able to manage multiple tickets and priorities in a fast-paced environment.
Curious, proactive, and solutions-oriented when resolving customer and internal issues.
Comfortable working cross-functionally and following structured processes.
Experience with ERP systems (such as SAP), logistics, or order processing is a plus but not required.
Knowledge of wines and spirits is an advantage but not essential.

Job Type: Full-time

Pay: $25.00 - $32.00 per hour

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Location:

Napa, CA 94558 (Preferred)

Ability to Commute:

Napa, CA 94558 (Required)

Work Location: In person

Quick Apply

Refine Your Search

e commerce manager jobs in fairfield ca

Customer Experience Executive

Jewelry Sales Consultant

Finance Manager (Bilingual Mandarin Required)

RDC Donation Attendant/ Part-Time

Assistant Store Manager

Retail Store Manager

Retail Store Manager In Training

Assistant Store Manager

Video Game Retail Manager

Assistant Store Manager

Lancome -- Counter Manager FT

Assistant Store Manager

Retail Store Manager

Data Manager | Retail & Commerce Media

General Manager - Napa

Assistant Manager - Vacaville Premium Outlets, Hollister

AI Transformation Senior Manager | Retail | Agentic Commerce

Ad Tech Product Lead | Retail & Commerce Media

Team Lead

Store Manager - The Golf Mart

I want to receive the latest job alert for e commerce manager in fairfield ca

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