Top 54 Customer service remote Jobs in Fairview, Nc

Outbound Sales Representative (Remote, Seasonal)
Hopscotch Primary Care —Asheville, NC
- Seasonal
- Remote
- US work authorization
- Organizational skills
- 1 year
- Health insurance
Quick Apply
Bilingual WAH - NORTH CAROLINA ONLY - Call Center Representative
InfoCision Management Corp. —North Carolina
- $15 an hour
- Night shift
- Remote
- Computer skills
- Communication skills
- Entry level
- Paid training
- Work from home
Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission
Extra Space Management, Inc —Asheville, NC
- From $17 an hour
- Full-time
- Remote
- Spanish
- Pass drug screening
- English
- Health insurance
- Dental insurance
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Outbound Sales Representative (Remote, Seasonal)
Hopscotch Primary Care —Asheville, NC
Conduct outbound and inbound calls with patients during the Annual Enrollment Period to review coverage options and answer questions.
Quick Apply

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Outbound Sales Representative (Remote, Seasonal)

Hopscotch Primary Care -
Asheville, NC

Quick Apply

Job Details

Seasonal

Benefits

Health insurance

Qualifications

Insurance products customer support
Patient question and concern management
Medicare
Phone communication
Sales experience within healthcare
Client rapport building
Health insurance customer support
Metrics Reporting
Working with seniors
Customer engagement
Organizational skills
Lead Tracking
Insurance provider collaboration
Productivity software
1 year
Patient charting
Insurance sales
Cross-functional collaboration
Care coordination
Leadership
Customer interaction during outreach
Communication skills
Sales follow-up
Conducting sales calls
Entry level
Client interaction via phone calls

Full Job Description

About Hopscotch Primary Care

At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most.

Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time.

Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we'd like to meet you.

ABOUT THE ROLE
At Hopscotch Primary Care, we take a team approach to serve patients' needs and provide the best care possible. Our goal is to deliver the care each of us would want for ourselves or our family members, in the right setting and at the right time.

As an Outbound Sales Representative, you will play a key role in supporting patients during the Annual Enrollment Period (AEP). You will connect with patients by phone, educate them about their healthcare coverage options for the upcoming year, and ensure they feel confident and supported in navigating their choices. In this role, you will work closely with the center team members and insurance brokers to make sure each patient's needs are fully addressed and that they are set up for success in 2027.

WHAT YOU'LL DO
Specific responsibilities for this role will include, but are not limited to:

Patient Engagement & AEP Support

Conduct outbound and inbound calls with patients during the Annual Enrollment Period to review coverage options and answer questions
Partner with PRMs and brokers to coordinate support, ensuring patients receive the guidance they need
Assist patients in navigating their healthcare coverage options with patience, and clear communication
Document all patient interactions, next steps, and outcomes in relevant systems

Collaboration & Coordination

Work hand-in-hand with the center team members to identify patients needing extra support and follow through on action items
Coordinate with insurance brokers to ensure patients' insurance transitions are smooth and all questions are addressed
Provide regular updates to the center team members to maintain alignment on patient needs and enrollment progress
Share patient feedback and barriers with leadership to improve processes and patient experience

Sales & Outreach

Execute a structured outreach cadence (calls, texts, emails) to ensure timely follow-up with patients during AEP
Manage a high volume of daily outreach while maintaining high-quality, personalized communication
Track performance metrics and contribute to enrollment success targets

ABOUT YOU
You would be a great fit for this position if you are motivated by helping patients make confident insurance decisions, enjoy communicating over the phone, and thrive in a collaborative, team-focused environment.

A great candidate for this role:

Has demonstrated success in sales, inside sales, or customer service (healthcare or insurance preferred)
Possesses 1–2 years of experience in a patient-facing or customer-facing role
Is comfortable managing a high volume of calls and follow-ups during peak enrollment periods
Is empathetic, a strong communicator, and an active listener
Is organized, detail-oriented, and proactive in coordinating across multiple stakeholders
Builds trust quickly and can handle sensitive conversations with professionalism
Enjoys talking with seniors
Is comfortable using email, Microsoft Office applications, and computer reporting tools
Is collaborative and works well with center team members, brokers, and other internal partners
Has U.S. work authorization (required)

Preferred but not required:

Prior healthcare, insurance, or senior services experience
Familiarity with Medicare Advantage, Dual-Eligible populations, or enrollment processes

Additional skills and capabilities required:

Positive and solutions-oriented mindset
Ability to simplify complex information for patients in a clear, supportive way
Strong organizational skills and ability to manage multiple priorities simultaneously

At Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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customer service remote jobs in fairview, nc

Outbound Sales Representative (Remote, Seasonal)

Bilingual WAH - NORTH CAROLINA ONLY - Call Center Representative

Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission

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