Top 29 Help desk support Jobs in Fallbrook Ca

IT Helpdesk Support Technician
Copan Diagnostics, Inc. —Murrieta, CA
- $28 - $30 an hour
- Weekends as needed
- Computer Science
- Mid-level
- Office
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IT Support Technician
Cumming Group —Murrieta, CA
- $24.04 - $28.85 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
IT Hardware Technician
Cumming Group —Murrieta, CA
- $20 - $24 an hour
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Desktop Support Engineer (Independent Contract) Temecula, California
Axiom Technologies —Temecula, CA
- Full-time
- Mid-level
- Windows
- 3 years
System Administrator
MAGNAFLOW —Oceanside, CA
- $110,000 - $130,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- 3 years
- Paid holidays
- Health insurance
6d
IT Coordinator
CASINO PAUMA —Pauma Valley, CA
- Weekends as needed
- Mid-level
- High school diploma or GED
- 1 year
IT Support/Field Technician
IT TechPros —Escondido, CA
- Weekends as needed
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
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IT Service Desk Specialist, Level II
3 Reasons Consulting —Camp Pendleton, CA
- Mid-level
- Windows
- Bachelor's degree
- Paid holidays
- Disability insurance
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IT Technician
Sumitomo Electric U.S.A. Holdings, Inc. —San Marcos, CA
- $20 - $22 an hour
- Full-time
- Computer Science
- Bachelor of Science
- Bachelor's degree
Helpdesk Supervisor
Tech Guardian —Lake Elsinore, CA
- $70,000 - $85,000 a year
- Weekends as needed
- Mid-level
- Office
- Windows
Robotics Implementation Lead
Kellermeyer Bergensons Services —Oceanside, CA
- $60,000 - $70,000 a year
- Weekends as needed
- Spanish
- Ability to walk for extended periods
- Sanitation
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Electronic Warfare Fleet Liaison
General Dynamics Information Technology —California
- $85,000 - $115,000 a year
- Bachelor of Science
- Mid-level
- Office
- Paid time off
- 401(k) matching
Applebee's Restaurant Systems Manager
Applebee's —Menifee, CA
- On call
- Research
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- 401(k)
Quick Apply
Regional Vendor Manager
Kellermeyer Bergensons Services —Oceanside, CA
- $65,000 - $85,000 a year
- Weekends as needed
- 5 years
- Analysis skills
- Travel
Quick Apply
Member Experience Manager
EōS Fitness —Temecula, CA
- $19.90 - $21.90 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply

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MSP Helpdesk Technician
KaufmanIT —Irvine, CA
We design, architect, implement and maintain client’s environments in fashion, engineering, legal, financial, non-profit and professional services among other…
$20 - $28 an hour
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4d
Desktop Support Technician
University of California, Riverside —Riverside, CA
The Desktop Support Technician will be part of a team that provides a high level of technical support to students, staff and faculty and have experience in…
$32.00 - $48.72 an hour

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Coordinator of Technology Services
Dublin City Schools —Dublin, OH
The position also has responsibilities for the analysis, design, deployment and operations of IT software and hardware systems. Ensure the safety of students.
$89,177 - $98,454 a year
Quick Apply
4d
Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and occasionally outside of the…
12d

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help desk support jobs near fallbrook ca

IT Helpdesk Support Technician

Copan Diagnostics, Inc. -
Murrieta, CA

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Job Details

Full-time
$28 - $30 an hour

Qualifications

Document compliance management
Record keeping
Computer operation
Mobile device support
Content creation for technical audiences
Email customer support
Technical support via phone
Computer Science
Phone communication
Technical documentation
ISO standards
Network testing
In-person customer service
Peripheral setup
Hardware maintenance
Training material drafting
Mid-level
Incident Escalation
Software installation
User training (technical support)
Technology security practices
Bachelor's degree in business administration
Information security compliance
Analysis skills
Computer hardware
Task prioritization
Desktop (troubleshooting support)
Hardware configuration
Compliance documentation
Desktop applications

Full Job Description

ABOUT THE ROLE

The IT Helpdesk Support Technician will provide support and guidance to users experiencing technical issues relating to phone and computer hardware, software, and peripherals.

RESPONSABILITIES

Provides technical support and guidance to resolve users' computer hardware and software problems, communicating with users via phone, chat, email, and/or a support ticketing system.
Applies knowledge of computer software and hardware to assist users in resolving problems.
Installs or assists with the installation and setup of new hardware, software, and peripheral equipment.
Coordinates service or replacement of defective products from vendors and manufacturers.
Collaborates with the network administrator to review and analyze hardware and software needs.
Conducts periodic diagnostics and testing to ensure optimal network function and minimal downtime.
Maintains knowledge of technical innovations, trends, and best practices; makes recommendations for new software and hardware.
Drafts or revises user training manuals and procedures; develops training materials and/or provides onsite training as requested.
Manages and maintains the ticketing system and MDM systems to ensure support requests are addressed in a timely and efficient manner, tracking resolution progress, managing end-user devices, and escalating issues as needed.
Serves as Document Coordinator in support of ISO 27001 certification, maintaining and organizing information security documentation, policies, and records in accordance with audit and compliance requirements.
Performs other related duties as assigned.

BASIC COMPETENCES

Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Strong analytical and problem-solving skills.
Proficient with Microsoft Office Suite or related software.
Ability to explain technical problems to non-technical employees.

JOB LEVEL SKILLS

Two years of experience or Associate's degree required; Bachelor’s degree in Computer Science, Business Administration, or a related field preferred.
Thorough understanding of technology commonly used by clients and employees.
Experience with ticketing systems to manage and track support requests efficiently.
Familiarity with Mobile Device Management (MDM) platforms for device monitoring, enrollment, and policy enforcement.
Knowledge of or exposure to ISO 27001 information security standards; experience in document coordination, records management, or compliance support is a plus.

PHYSICAL REQUIREMENTS

Ability to perform the essential functions of the position with or without reasonable accommodation.
Prolonged periods of sitting and working at a computer.
Frequent use of hands and fingers to operate a computer, keyboard, and other office equipment.
Ability to communicate effectively, including exchanging accurate information.
Occasional standing, walking, bending, or reaching to access equipment, cables, or work areas.
Ability to lift, carry, and/or move equipment up to 25 pounds, as needed.
Visual ability to read screens, analyze data, and review technical documentation.
Ability to respond to urgent issues in a timely manner in a fast-paced environment.

WORK ENVIRONMENT

Work is primarily performed in a professional office and IT infrastructure environment.
Regular use of standard office equipment and specialized IT equipment (e.g., servers, networking hardware).
May require occasional access to server rooms or data centers with varying temperatures and moderate noise levels.
Work involves managing multiple priorities in a deadline-driven environment.
Occasional evening, weekend, or on-call work may be required to support system maintenance or critical issues.
Frequent interaction with employees, vendors, and cross-functional teams.
Work may involve handling confidential and sensitive information.

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Refine Your Search

help desk support jobs in fallbrook ca

IT Helpdesk Support Technician

IT Support Technician

IT Hardware Technician

Desktop Support Engineer (Independent Contract) Temecula, California

System Administrator

IT Coordinator

IT Support/Field Technician

IT Service Desk Specialist, Level II

IT Technician

Helpdesk Supervisor

Robotics Implementation Lead

Electronic Warfare Fleet Liaison

Applebee's Restaurant Systems Manager

Regional Vendor Manager

Member Experience Manager

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