Top 18 Help desk support Jobs in Fargo, Nd

On-Site IT Support Desk Technician
Marco Technologies —Fargo, ND
- $22.10 - $33.20 an hour
- Monday to Friday
- Customer service
- Mid-level
- In-person
IT Help Desk Assoc I
Border States Industries, Inc. —Fargo, ND
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Health savings account
- Paid holidays
3d
IT Support Engineer
NetCenter Technologies —West Fargo, ND
- $50,000 - $60,000 a year
- Full-time
- 6 years
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
IT Service Desk Analyst
R.D. Offutt Company —Fargo, ND
- Mid-level
- Office
- Windows
Quick Apply
6d
IT Support Specialist
Marvin —Fargo, ND
- Full-time
- Research
- Windows
- Associate's degree
- Profit sharing
- Paid parental leave
4d
On-site Microsoft Windows Field Deployment Technician
MKS2 Technologies —Fargo, ND
- $40,000 - $45,000 a year
- Weekends as needed
- Windows
- Clinic
- Travel
Quick Apply
Clinical Service Desk-Helpdesk-REMOTE-US
NTT Ltd —Fargo, ND
- Weekends as needed
- Writing skills
- English
- High school diploma or GED
12d
IT Support Engineer – Onboarding Specialist
NetCenter Technologies —West Fargo, ND
- $55,000 - $65,000 a year
- Full-time
- 6 years
- Computer Science
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Clinical Service Desk-Helpdesk Associate-REMOTE-US
NTT Ltd —Fargo, ND
- Weekends as needed
- Remote
- Writing skills
- English
- Mid-level
Systems Administrator
City of West Fargo —West Fargo, ND
- $75,088.00 - $82,617.60 a year
- Full-time
- Computer Science
- Mid-level
- Driver's License
Digital Solutions Analyst
Bell Bank —Fargo, ND
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Profit sharing
- Health insurance

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On-Site IT Support Desk Technician
Marco Technologies —Fargo, ND
Communication – Must possess strong communication skills in working with technical and non-technical people and the ability to develop and maintain…
$22.10 - $33.20 an hour
IT Technician
ATC —Fargo, ND
Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: -understanding basic printer operations to replace toner and pickup…

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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
Quick Apply
12d
Customer Service / Fulfilment Specialist
James and James Fulfilment Ltd. —Columbus, OH
You will be taking calls and emails from our clients to answer questions, investigate issues and resolve them too. Status: Full-time, non exempt.
$21.54 an hour
Quick Apply
6d

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On-Site IT Support Desk Technician

Marco Technologies -
Fargo, ND

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Job Details

$22.10 - $33.20 an hour

Qualifications

Customer communication
Employee relationship building
Collaborative technology platforms
Productivity software
Technical Proficiency
Cross-functional communication

Full Job Description

The Outsourced Support Desk Technician is responsible for providing quality support desk services and technical assistance while on-site at the assigned client's location in a courteous and efficient manner while maintaining a high level of client satisfaction.
ESSENTIAL FUNCTIONS:

Provide technical support and remote help desk services to Marco client, escalating when necessary.
Identify reoccurring issues in client's environment and proactively provide recommendations to improve efficiency, performance and reliability of client's network.
Maintain client documentation.
Support multiple end user requests and third party business applications.
Effectively communicate with technical and non-technical end users.
Meet established metrics and benchmarks and comply with procedures and expectations.
Represent Marco in a professional manner at all times by maintaining a professional appearance and adhering to company standards.
Maintain current technical knowledge and continuously work to expand knowledge of new technology and equipment.
Accurately maintain documentation and comply with service administrative procedures in a timely basis to include time entry.

QUALIFICATIONS:

Associate's degree and two years of relevant experience; or equivalent combination of education and experience.
Current high level industry recognized MTA certification preferred.

REQUIRED SKILLS:

Proficiency with business collaboration tools such as MS Office applications.
Communication – Must possess strong communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels of an organization.
Commitment – See that tasks are completed from start to finish. Demonstrate thoroughness and commitment.
Initiative – Must possess the ability to be a self starter and take initiative. Work to identify and resolve problems in a timely manner however if you can't resolve it yourself, use resources to find someone who can.
Flexibility – Adapt to changes in the work environment. Change approach or method to best fit the situation.
Team Work – Contribute to a positive team spirit by working with others on a combined task. Make contributions to the task and share the responsibility of the outcome. Exhibit objectivity and openness to others' views and welcome feedback.
Time Management – Must possess the ability to prioritize several tasks and keep them running simultaneously (multitasking). Be able to recognize and respond to changing priorities in order to meet deadlines.

Work Location: This role is required to work on-site at a customer location five days per week (Monday - Friday) in Fargo, ND.

Pay Range: $22.10 - $33.20 hourly

The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at www.marconet.com/careers.

Compensation: $22.10 - $33.20 hourly

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help desk support jobs in fargo, nd

On-Site IT Support Desk Technician

IT Help Desk Assoc I

IT Support Engineer

IT Service Desk Analyst

IT Support Specialist

On-site Microsoft Windows Field Deployment Technician

Clinical Service Desk-Helpdesk-REMOTE-US

IT Support Engineer – Onboarding Specialist

Clinical Service Desk-Helpdesk Associate-REMOTE-US

Systems Administrator

Digital Solutions Analyst

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