If you need assistance with the application process, please contact the Office of Human Resources at [email protected] or 218-299-3339, or visit the Human Resources Home Page.
Position Details
Position Title:
Assistant Director for Campus Visits
Position Type:
Staff
Location:
Moorhead
Employment Type:
Hourly Non-Exempt
Benefit Eligible:
Yes
General Employment Period:
January - December
General Work Schedule (days of week):
Monday - Friday
General shift hours:
8:00 am - 4:30 pm
Job Summary:
Position Summary
The Assistant Director for Campus Visits serves as a key member of the campus visit team and plays an essential role in creating thriving, innovative, and dynamic campus visit experiences for prospective students and their families. Grounded in the philosophy of radical hospitality, this position focuses on cultivating welcoming, personalized, and meaningful interactions that meet — and exceed — visitor expectations with warmth, openness, and authenticity.
Reporting to the Associate Director for Campus Visit Programs, the Assistant Director for Campus Visits is responsible for the coordination, implementation, and day-to-day management of campus visit operations and recruitment events. This includes overseeing the planning and execution of important visit programs such as preview days, scholarship events, junior visit days, and Saturday visits while ensuring a seamless and high-quality visitor experience throughout the year. The role exercises significant discretion and independent decision-making in the planning and execution of visit events, and uses reporting and data analysis to foster a culture of continuous improvement in the campus visit experience at Concordia.
The Assistant Director works collaboratively with campus partners, faculty, coaches, staff, alumni, and student leaders to coordinate logistics, communication, and participation in campus visit programming. The role requires strong organizational skills, attention to detail, adaptability, and the ability to effectively engage with diverse populations and constituencies.
Alongside the Associate Director, the Assistant Director for Campus Visits plays a vital role in the leadership, development, and supervision of student ambassadors, with a focus on cultivating student leadership, professionalism, and meaningful engagement in the recruitment process. Responsibilities include hiring, onboarding, training, mentoring, scheduling, and supporting student ambassadors to ensure campus tours and visitor interactions are thoughtful, engaging, and informative. The Assistant Director fosters a culture of hospitality, accountability, collaboration, and leadership while empowering ambassadors to serve as authentic representatives of the institution and active contributors to the visitor experience. This role also facilitates ongoing training and professional development opportunities, communicates program updates, and creates space for ambassador feedback, growth, and peer mentorship.
The ideal candidate is reliable, collaborative, detail-oriented, and energized by creating exceptional experiences for prospective students and guests. While most campus visit programming occurs during regular business hours, this position requires occasional evening and weekend responsibilities to support recruitment and scholarship events and maximize visitor participation. The Assistant Director may also assist with additional recruitment and enrollment initiatives as assigned.
What You'll Do
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Support the mission and vision of Concordia College and demonstrate the core competencies established for this position.
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Collaborate with the Associate Director for Campus Visit Programs, Campus Visit Specialist, Admission Interns, and other admission staff to create a culture of exceptional customer service and radical hospitality for prospective students, families, alumni, community stakeholders, and campus partners. Develop and maintain collaborative and strategic relationships across campus to support the successful execution of campus visit experiences and recruitment initiatives. – 10%
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Coordinate and execute campus visit and recruitment programs including, but not limited to, preview days, scholarship events, junior visit days, yield events, and group visit experiences. Manage event logistics, communication, and implementation to ensure high-quality visitor experiences aligned with enrollment goals. Exercise significant discretion in the development and implementation of campus visit plans. Evaluate and analyze campus visit data and make recommendations for ongoing improvement and innovation. – 40%
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Serve as a leader within the student ambassador program by supporting the recruitment, hiring, onboarding, training, scheduling, mentorship, and ongoing development of student ambassadors. Foster a culture of professionalism, hospitality, storytelling, accountability, and student leadership to ensure engaging and authentic campus tour experiences. Model expectations for visitor engagement and represent the Admission Office through direct interaction with prospective students and families, including conducting campus tours as needed. – 30%
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Support campus visit operations through management of Slate functionalities related to event registration, communication, surveys, visitor tracking, and reporting. Assist with maintaining accurate visit data and provide operational support for campus visit systems and processes. Serve as backup support to the Campus Visit Specialist as needed. – 10%
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Support campus visit programming by managing Slate functionalities for campus visit event registration, reporting, surveying, and communications. Serve as back up to Campus Visit Specialist - 10%
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Communicate effectively with prospective students and families through a variety of channels to provide information, answer questions, and support understanding of the value and experience of a Concordia education. – 10%
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Other duties as assigned.
Qualifications:
Education/Experience:
Required:
- Bachelor’s degree
- Four or more years of experience in a professional setting
Preferred:
- Prior experience in admissions setting or a relevant field such as event planning, corporate events management, customer service, or education
- Basic understanding of higher education
- Experience working with Slate or other CRM’s
- Experience working with diverse student populations
- Demonstrated ability to develop effective working relationships with faculty, staff, community-based organizations, schools, and prospective students and families
Skills and Abilities:
- Extraordinary interpersonal skills; must be able to effectively communicate with a wide range of populations throughout the day, including faculty and staff, traditional and nontraditional students, families, school staff and administrators, and business and community leaders
- Experience working in a professional setting with demonstrated ability to manage a high volume of competing tasks simultaneously
- Detail and goal oriented
- Sensitivity to working in a multicultural setting
- Sensitivity to students – their potential and needs
- An entrepreneurial spirit and commitment to continuous improvement
- A demonstrated commitment to exceptional customer service and an ability to foster a culture dedicated to radical hospitality
- A willingness to assist with other tasks as assigned as part of an admissions team devoted to enrolling students at Concordia College
- A sense of humor and ability to pivot through challenges
Position Opening Date:
6/26/2026
Position Closing Date:
Open Until Filled:
Yes
Screening Begins:
7/3/2026
Benefits and Salary:
Concordia College is proud to offer a competitive total compensation package:
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Health Insurance
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Health Savings Account
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Flexible Spending Account
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Vision Insurance
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Dental Insurance
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Preventative Chiropractic Program
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Retirement Plan
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Long-Term Disability Insurance (full-time only)
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Life Insurance (full-time only)
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13 Paid holidays including the time off between Christmas and New Year's
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MN Paid Family and Medical Leave
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Up to 100% tuition with discounts and scholarships for yourself and dependents at Concordia College and Concordia Language Villages
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Up to 50% tuition discount for dependents with Oak Grove Lutheran Schools
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Up to 100% tuition discounts for dependents with participating partners: CIC-TEP, ELCA schools, and Tuition Exchange Inc.
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Extras: access to athletic facilities, library, fitness classes, athletic events, theatre events, purchase dining on campus, free MATbus rides
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Salary – 40,750.00 - 50,000.00 USD Annual Salary
The final salary will be determined based on factors such as education, experience, skills, certifications, and alignment with the position's requirements. Other considerations may include internal equity and market conditions.
Employment Contingencies:
Background Check
Special Instructions to Applicants:
Documents Needed to Apply
Required Documents-
Resume/Curriculum Vitae
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Cover Letter
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List of References: Contact information for at least three professional references (name, title, organization, email, and phone number)
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Optional Documents
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Licensure
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Certification
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Training
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Other
Nondiscrimination Statement
Concordia College does not discriminate against any employee or applicant for employment on the basis of race, color, creed, sex, religion, national origin, age, veteran status, disability, genetic information, sexual orientation, gender identity, marital status, familial status, public assistance status, membership or activity in a local human rights commission, or any other legally protected status. The College is committed to providing equal opportunity in employment and fostering an inclusive and respectful environment for all. Reasonable accommodations are available to qualified individuals with disabilities throughout the recruitment process.
Inquiries regarding this policy may be directed to the Office of Human Resources, Concordia College, 901 8th Street South, Moorhead, MN 56562, 218-299-3339.
