Essential Functions:
Maintains relationships by developing an understanding of the strategies, business operations; attending client meetings; assisting in preparation of presentations; answering questions; explaining policies and procedures. Increases employee’s effectiveness by communicating job expectations. Coaches, counsels and disciplines employees; communicates values, strategies and objectives. Plan, monitor and appraise job results; foster a climate conducive for offering information and opinions; provides educational opportunities. Maximizes diversity by identifying issues; coaching clients during hiring process; and providing training and guidance. Responds to employment related civil actions, federal agency charges and employee complaints by conducting investigations, maintaining documentation and partnering with legal counsel. Resolves manager and employee dissatisfaction by investigating complaints and concerns; evaluating and offering possible courses of action; providing advice, guidance and direction. Maintains employee confidence and protects operations by keeping information confidential. Ensures compliance with requirements, policies and regulations by enforcing adherence to corporate systems, policies and governmental laws and regulations; advising management on needed actions. Complies with federal, state and local legal requirements by studying and reviewing existing and new laws; auditing and enforcing adherence to requirements; rendering opinions; advising management on needed actions. Represents the organization by obtaining, clarifying and verifying documentation of situations; meeting with government representatives which includes attending hearings and/or mediation; studying and resolving complaints; recommending remedies.
Maintain professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; participating in professional societies. Contributes to team effort by accomplishing related results as needed.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Allocates program costs by preparing operational and risk reports for analyses. Maintains staff by recruiting, selecting and orienting employees. Maintains staff job results by training coaching, counseling and disciplining employees; planning, monitoring and appraising job results. Maintain professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; or participating in professional societies. Contributes to team effort by accomplishing determined Financial and Key Result Area targets pursuant to Company Plan guidelines.
Qualifications
Bachelor’s degree in business or related field preferred. Other combinations of job related experience and education that meet the requirements may be substituted.
Three years of experience or more preferred; including minimum of 2 years of management responsibility.
Experience with MS Outlook, Excel, PowerPoint and Word preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Complete physical activity inventory of the position includes:
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Sit for long periods of time.
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Operate computer keyboard and mouse for data entry.
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View computer monitor
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Hear and speak via telephone.
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Reach forward and/or overhead
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Occasionally lift up to 20 pounds
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions inventory of the position includes:
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The noise level in the work environment is usually moderate at a normal range.
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The lighting will include natural light from the outside as well as fluorescent lighting throughout the work areas.
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Work with minimum direction and periodic supervision.
THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS / DUTIES AND /OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.
NOTE: This Job Description may change periodically as required by business necessity, with or without advance notice to employees.
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