Top 73 Customer service Jobs in Fernley, Nv

Customer Care Representative - Enterprise
MSC —Fernley, NV
- $15.24 - $23.96 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Health insurance
2d
122 - Raley's Customer Service Team Leader - Fernley
Raley's Supermarkets —Fernley, NV
- Morning shift
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Store discount
- Health insurance
Customer Service/Order Entry Position
Walkenhorst's —Spanish Springs, NV
- $19 an hour
- Overtime
- Computer literacy
- Office
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Trainer, Customer Fulfillment Center
MSC - North America —Fernley, NV
- $45,010 - $64,581 a year
- Full-time
- Customer service
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
6d
122 - Raley's Customer Service Team Leader - Fernley
Bashas' Supermarkets —Fernley, NV
- Morning shift
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Store discount
- Health insurance
Customer Fulfillment Center Trainer
MSC Industrial Supply Co. —Fernley, NV
- $45,010 - $64,581 a year
- Full-time
- Customer service
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
Pharmacy Customer Service Associate
Walgreens —Fernley, NV
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Associate I
Dollar Tree —Fernley, NV
- $12.00 - $12.50 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Service Associate I
Family Dollar —Fernley, NV
- $12.00 - $12.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
7004 - Client Services Representative
Symbia Logistics —Sparks, NV
- Bilingual
- Ability to walk for extended periods
- Ability to lift 50 pounds
Quick Apply
Counter Sales & Customer Service Representative
Parker Outdoor Supply, an Outdoor Living Supply company —Spanish Springs, NV
- $22 - $25 an hour
- Part-time
- Spanish
- English
- Forklift
- Paid training
- Paid holidays
Quick Apply
8d
Customer Service Rep
Dominos Fernley —Fernley, NV
- Part-time
- Maintenance
- Office
- Quick service & fast food restaurant
Quick Apply
NDOT Dispatcher
Vehicle Management Solutions —Sparks, NV
- $17 an hour
- Call employer
- 18 years or older
- Computer literacy
- Basic math
- Health savings account
- Health insurance
Quick Apply
Customer Service & Counter Sales Associate (Seasonal PT)
Parker Outdoor Supply, an Outdoor Living Supply company —Spanish Springs, NV
- $22 - $25 an hour
- Part-time
- 18 years or older
- Spanish
- Computer literacy
- On-the-job training
- Employee discount
Quick Apply
7d
Associate Manager, Semi Service
Tesla —Sparks, NV
- Full-time
- System design
- Mid-level
- Driver's License
- Commuter assistance
- Health savings account
Customer Service Attendant
Andelin Family Farm —Sparks, NV
- $11.50 - $13.00 an hour
- Temporary
- In-person
- Entry level
Quick Apply
Retail Cashier/Customer Service
Jacksons Food Stores, Inc. —Sparks, NV
- $16.25 - $17.25 an hour
- Weekends as needed
- 21 years or older
- Ability to stand for extended periods
- Communication skills
- Profit sharing
- Health insurance
Quick Apply
Front Office Manager
Fairfield Inn & Suites Reno Sparks —Sparks, NV
- Weekends as needed
- Mid-level
- Hotel
- Contracts
- Wellness program
- Commuter assistance
7060 - Client Services Manager
Symbia Logistics —Sparks, NV
- Mentoring
- Warehouse
- Recruiting
Quick Apply
Technical Customer Service Representative
FOX Factory, Inc. —Spanish Springs, NV
- Full-time
- Microsoft Outlook
- Sales
- ERP systems
- Disability insurance
- Health insurance

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Customer Care Representative - Enterprise

MSC -
Fernley, NV

Apply Now

Job Details

Full-time
$15.24 - $23.96 an hour
2 days ago

Benefits

Paid holidays
Health insurance
Tuition reimbursement

Qualifications

English
High school diploma or GED
Technical Proficiency

Full Job Description

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID :20723

Employment Type :Full Time

Job Category :Customer Service/Support

Work Location :Reno, NV (Whse)

BRIEF POSITION SUMMARY:
The Representative, Customer Care – Enterprise is responsible for customer interactions including inbound phone calls, emails, Web and EDI orders, chat, and 3rd party procurement portals. These representatives interact with MSC customers for the purpose of quoting, selling and servicing MSC's largest National Account customers in accordance with MSC's Customer Care contractual standards.

DUTIES and RESPONSIBILITIES:

Processes electronically generated orders, quote requests, customer service inbound phone calls, email and chat inquiries for MSC's large Enterprise Customers.
Assists customers and other team members with basic customer technical issues, product knowledge, order processing gaps while also resolving all customer service concerns.
Interacts with National Account Managers in order to promote MSC's sales related solutions, account retention and revenue generation strategies.
Communicates customer concerns to management ensuring the most effective problem resolution.
Utilizes 3rd party purchasing portals. Works with the Credit and ITB2B Teams to ensure customers' orders are being processed and invoice rejections are minimized.
Remains up to date with all Enterprise functions and resources in order to service the customers on all new resources when required.
Builds internal and external customer relationships for the purpose of enhancing customer satisfaction while also improving sales and quoting opportunities.
Takes ownership with difficult customer service issues while resolving in a timely manner.
Drives the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
Participates in special projects and performs additional duties as required.

INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

EDUCATION and EXPERIENCE:

Possess a high school diploma or equivalent required.

SKILLS:

Excellent customer service skills required.
Demonstrated sales skills required.
Proficiency in systems used by the Representative, Customer Care various roles, such as as/400, Oceana and the MSC website required.
Excellent communication skills required including the ability to speak and write standard business English required.
Bilingual ability (Spanish or French) desired.
General knowledge of the industrial supply industry desired.
Demonstrates acceptable proficiency in all MSC's required competencies:
Customer Focus
Decision Quality
Drives Collaboration
Develops Talent
Communicates Effectively
Instills Trust

OTHER REQUIREMENTS:

This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”).

Compensation starting at $15.24 - $23.96 depending on candidate location and experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.

WHY MSC?

People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

OUR COMMITMENT TO YOU

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

Apply Now

Refine Your Search

customer service jobs in fernley, nv

Customer Care Representative - Enterprise

122 - Raley's Customer Service Team Leader - Fernley

Customer Service/Order Entry Position

Trainer, Customer Fulfillment Center

122 - Raley's Customer Service Team Leader - Fernley

Customer Fulfillment Center Trainer

Pharmacy Customer Service Associate

Customer Service Associate I

Customer Service Associate I

7004 - Client Services Representative

Counter Sales & Customer Service Representative

Customer Service Rep

NDOT Dispatcher

Customer Service & Counter Sales Associate (Seasonal PT)

Associate Manager, Semi Service

Customer Service Attendant

Retail Cashier/Customer Service

Front Office Manager

7060 - Client Services Manager

Technical Customer Service Representative

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