Top 5 Guest service representative Jobs in Findlay, Oh

Guest Service Representative
The Hancock Hotel —Findlay, OH
- $15 an hour
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
- Paid holidays
- 401(k)
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Retail Sales Associate - Part Time
Curaleaf —Findlay, OH
- $15 an hour
- Part-time
- Basic math
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- 401(k)
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14d
Day Member Services
Planet Fitness - TG3E/CM3 —Bowling Green, OH
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Floater
Planet Fitness - TG3E/CM3 —Bowling Green, OH
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Overnight Member Services
Planet Fitness - TG3E/CM3 —Bowling Green, OH
- Overnight shift
- Background check
- 18 years or older
- High school diploma or GED
9d

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Retail Sales Associate - Part Time
Curaleaf —Findlay, OH
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14d
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PetSmart —Findlay, OH
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Guest Service Representative

The Hancock Hotel -
Findlay, OH

Quick Apply

Job Details

Full-time
$15 an hour

Benefits

Paid holidays
401(k)
Paid time off
Employee discount

Qualifications

High school diploma or GED

Full Job Description

the smiling face of hospitality...front and center

What's in it for you…

Insurance enrollment available from DAY 1!
Paid time off available from DAY 1!
Holiday pay available from DAY 1!
401(k) enrollment after 30 days!
Hotel and travel discounts at worldwide destinations!
Professional development and promotion opportunities!

About the Role…
As a Guest Service Representative, you are the face of our boutique hotel, creating memorable first impressions and meaningful guest experiences from arrival to departure. This role is ideal for someone warm, personable, tech-savvy, and thrives in a fast-paced environment. You’ll anticipate guest needs, juggle multiple priorities with ease, and deliver thoughtful, personalized service that reflects the unique character of our property.

What You’ll Be Doing…

Greeting and welcoming guests with genuine hospitality, completing a seamless and personalized check-in and check-out experience
Build authentic connections with guests through engaging conversation, identifying both stated and unstated needs
Manage multiple tasks efficiently, including guest requests, phone inquiries, reservations, and administrative duties
Utilize hotel systems and technology confidently to ensure accurate reservations, billing, and guest information
Respond to guest inquiries via phone, email, and in-person communication in a timely, professional manner
Promote hotel amenities, local experiences, special packages, and loyalty programs to enhance each stay
Collaborate closely with housekeeping, maintenance, and other departments to ensure guest needs are met promptly
Resolve guest concerns with empathy, creativity, and a solutions-focused mindset
Maintain a polished, professional presence aligned with the boutique hotel’s brand and culture
Follow safety and emergency procedures, assisting guests as needed
Accurately handle transactions and maintain the security of the house bank (if applicable)

What We’re Looking For…

Experience & Education:

1–2+ years of customer service experience required; hospitality experience preferred
High School diploma or equivalent required

Skills & Attributes:

Friendly, approachable, and service-driven personality
Tech-savvy with the ability to quickly learn and navigate hotel systems and software
Strong multitasking and organizational skills in a dynamic environment
Excellent verbal and written communication skills
Detail-oriented with strong problem-solving abilities
Ability to remain calm and professional under pressure

Physical Requirements:

Ability to stand and move throughout the shift (up to 8 hours)
Ability to lift, carry, or move up to 30 pounds occasionally

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

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guest service representative jobs in findlay, oh

Guest Service Representative

Retail Sales Associate - Part Time

Day Member Services

Floater

Overnight Member Services

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the smiling face of hospitality...front and center

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