Top 9 technical support Jobs in findlay, oh

Customer Service Representative
MKB —Deshler, OH
- $23 - $28 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
8d
Client Services - Junior Technology Specialist - Information Technology Services
Bowling Green State University —Bowling Green, OH
- $13 an hour
- Online Application
- Microsoft Outlook
- Windows
- Ability to lift 50 pounds
3d
VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote)
Govcio LLC —United States
- $140,000 - $150,000 a year
- Full-time
- Remote
- 11+ years
- Bachelor's degree
- Mentoring
5d

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Parts Counter Associate
Findlay Chrysler Jeep Dodge Ram —Findlay, OH
Maintain clear communication with customers via phone etiquette, offering product recommendations and answering inquiries in multiple languages if applicable.
$40,000 - $60,000 a year
Quick Apply
8d
Process Engineering Technician - All Shifts
Freudenberg-NOK General Partnership —Findlay, OH
High school diploma or GED required; Associate degree or technical training in engineering, manufacturing technology, or related field preferred.
9d

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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
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Right Traffic —Columbus, OH
Valid driver’s license (Required). Periodically evaluate past trainees to ensure product knowledge is current requirements and skills.
$55,000 a year
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Customer Service Representative

MKB -
Deshler, OH

Apply Now

Job Details

Full-time
$23 - $28 an hour
8 days ago

Qualifications

Employee relationship building
High school diploma or GED
Stakeholder relationship building

Full Job Description

Join a Fast-Growing National Manufacturing Company

At MKB Company, we’re more than just a manufacturer — we’re a team committed to innovation, customer service, operational excellence, and building strong relationships with our customers and each other.

As we continue to grow nationwide, we’re looking for a motivated, detail-oriented, and customer-focused Customer Service Representative (CSR) to join our team. This is an opportunity to be part of a collaborative, fast-paced environment where your work directly impacts customer satisfaction and business success.

If you enjoy solving problems, staying organized, working with multiple teams, and being the person customers can count on — we’d love to hear from you.

What You’ll Do

As a CSR, you’ll play a key role in delivering an exceptional customer experience from order entry through delivery. You’ll partner closely with Sales, Operations, Logistics, and Accounting to ensure orders are processed accurately, deliveries stay on track, and customers receive timely communication and support.

Key Responsibilities

Manage customer orders from start to finish, ensuring accurate order entry, confirmations, updates, and follow-through
Serve as a trusted point of contact for customers via phone, email, and in person
Coordinate with Sales, Production, Logistics, and Accounting teams to resolve issues and support customer needs
Arrange shipments and deliveries while proactively communicating ETAs, changes, and updates
Monitor open orders and identify potential delays or risks before they become problems
Maintain accurate records and customer information within ERP/CRM systems
Support inventory checks, lead-time updates, billing inquiries, and account setup activities
Build product knowledge and confidently assist customers with questions and solutions
Contribute ideas for process improvements and operational efficiencies
Help support a positive, team-oriented culture focused on service and accountability

What Makes This Opportunity Great

Stable and growing company with nationwide operations
Collaborative team environment where your voice matters
Opportunity to learn multiple aspects of the business
Fast-paced role with variety and daily interaction
Career growth potential within operations, sales support, logistics, and customer service
Work alongside experienced leaders and cross-functional teams
Competitive compensation and benefits package

What We’re Looking For

Preferred Experience & Qualifications

High school diploma or equivalent required; Associate degree preferred
1–3 years of office, administrative, customer service, order management, or inside sales experience
Experience with ERP/CRM systems and Microsoft 365 (Excel, Outlook, Word, PowerPoint)
Strong communication and relationship-building skills
Highly organized with strong attention to detail
Ability to prioritize and manage multiple tasks in a fast-paced environment
Problem-solving mindset with a proactive approach
Bilingual English/Spanish is a plus
Mechanical or technical aptitude is helpful but not required

Who You Are

You thrive in a team environment, communicate professionally, and take pride in delivering excellent service. You enjoy staying organized, solving problems, and helping customers while keeping operations running smoothly behind the scenes.

Physical Requirements

Ability to sit and work at a computer for extended periods
Frequent communication via phone, email, and in-person interaction
Occasional walking through warehouse or production areas
Ability to occasionally lift up to 25 lbs.

Equal Opportunity Employer

MKB Company is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees. We provide reasonable accommodations throughout the hiring process and employment relationship consistent with applicable law.

Apply Now

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