Top 6 Front desk supervisor Jobs in Flagstaff, Az

Front Desk Supervisor
Hampton by Hilton —Flagstaff, AZ
- From $20 an hour
- Weekends as needed
- English
- Mid-level
- Hotel
Quick Apply
Night Auditor
Courtyard Flagstaff —Flagstaff, AZ
- Overnight shift
- Computer literacy
- Sanitation
- Hotel
Quick Apply
Guest Service Agent/Gift Shop Sales Associate
Little America Flagstaff —Flagstaff, AZ
- $18.35 an hour
- Part-time
- Sales
- Hotel
- Ability to stand for extended periods
Quick Apply
12d
Spa Front Office Supervisor - Mii amo
Enchantment Group Management Company LLC —Sedona, AZ
- $20 - $34 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Recruiting
Quick Apply
Front Desk Agent
Capital Vacations —Sedona, AZ
- Weekends as needed
- Communication skills
- Entry level
Quick Apply
Guest Service Representative
Sky Rock Sedona, a Tribute Portfolio Hotel —Sedona, AZ
- From $19.50 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply

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Assistant Case Manager
Stubler Fiduciary Services —Flagstaff, AZ
Front desk duties including greeting visitors. Answer and direct phone calls in a polite and professional manner. Taking trash out, cleaning out office fridge.
$19 an hour
Quick Apply
3d
Front Office Receptionist
Christina R. Talley, CPA —Flagstaff, AZ
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing. Answer, screen and forward incoming phone calls.
$18 - $22 an hour

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Front Desk Supervisor
Chen Medical Associates —Columbus, OH
Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to…
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Information Desk Supervisor
Nationwide Children's Hospital —Columbus, OH
Associate’s degree in business, healthcare, hospitality or related field, or equivalent combination of education and experience, required.

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front desk supervisor jobs near flagstaff, az

Front Desk Supervisor

Hampton by Hilton -
Flagstaff, AZ

Quick Apply

Job Details

Full-time
From $20 an hour

Qualifications

Customer communication
Staff supervision
Team supervision
English
High school diploma or GED
Productivity software
Office management

Full Job Description

Position Summary:
The Front Desk Supervisor provides leadership and support to all front office personnel and ensures proper completion of all front office duties in accordance with hotel policies and procedures. Fosters customer loyalty by providing the highest level of guest services and maintaining standards that would deliver an exceptional guest stay.

Duties and Responsibilities:

Manage and motivate the Front Office team to provide a high standard of service for customers.
Manage and monitor activities of all team members in the Front Office department making sure they adhere to hotel policies and procedures.

Handle guest complaints or contentious issues that cannot be settled directly by team members and provide a quick solution. Staff is properly trained on all required functions in the Property Management System and Brand Portals. Complete requirements associated with Guest Rewards and Loyalty. Work with Sales to assure group rooms and meeting spaces are managed properly.

Work with team to forecast and yield manage rates to maximize revenue for the hotel.
Know the hotel's marketing program, specialspackages and use sales techniques to upsell rooms to maximize revenue and occupancy levels.
Work closely with the Housekeeping and Maintenance Department to improve guest service and foster cross-departmental communication.
Keep accurate records, documenting all training and monitoring staff performance.
Review daily reports and correct discrepancies. Ensure shift checklists are completed properly and on a timely basis.
Remain current on brand standard updates, new procedures and required training.
Able to cover shifts when needed.
Complete all required company and brand-specific training and/or certifications in a timely manner.
Ensure the workplace remains clean and tidy and the lobby is always presentable.
Monitor front office and stationery supplies.
When needed assist as breakfast ambassador.
Able to work a flexible schedule of varied hours including weekends and holidays. Adhere to start times.
Wear professional attire with a nametag while on shift.
Ensure hotel keys are distributed to the appropriate parties and that guest privacy is maintained.
Maintain a safe, secure and healthy work environment by following safety and security protocols and complying with hotel policies and procedures.

Physical, Mental and Environmental Demands:

Must be able to perform job functions with attention to detail, with efficiency and under time constraints.
Must be able to push and pull up to 50 lbs. and carry up to 20 lbs.
Must be able to bend, reach, kneel, pivot and grip items while working in guest rooms.
Follow directions thoroughly and work with minimal supervision.

Skills, Educational Background, Experience and Basic Expectations:

High School Diploma or GED required.
College Education/Business Administration knowledge.
Minimum 1 year of Front Office/Guest Service experience including management experience.
Excellent communication and customer service skills.
Able to professionally write and communicate in English.
Able to organize, plan ahead and manage workload.
Work cohesively with co-workers as part of a team.
Able to prioritize and work effectively in a fast-paced environment.
Proficient in Microsoft programs.

Quick Apply

Refine Your Search

front desk supervisor jobs in flagstaff, az

Front Desk Supervisor

Night Auditor

Guest Service Agent/Gift Shop Sales Associate

Spa Front Office Supervisor - Mii amo

Front Desk Agent

Guest Service Representative

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