Top 3 Service writer/advisor Jobs in Florence, Al

Service Writer/Advisor
Shoals Outdoor Sports —Tuscumbia, AL
- $52,000 a year
- Clean driving record
- Dealership
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
6d
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Singing River Toyota —Tuscumbia, AL
- Clean driving record
- Dealership
- Mid-level
Quick Apply
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Singing River CDJR —Florence, AL
- Clean driving record
- Dealership
- Mid-level
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Service Writer/Advisor

Shoals Outdoor Sports -
Tuscumbia, AL

Quick Apply

Job Details

$52,000 a year
6 days ago

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Vision insurance
Paid sick time

Qualifications

Client relationship management
Service writing
Customer communication
Customer relationship building
Automobile maintenance requirements
Payment processing
Service scheduling
Parts administration experience within automotive industry
Driver's License
Client retention
Automotive parts sales
Automotive service
Warranty issues management
Client interaction via phone calls

Full Job Description

Shoals Outdoor Sports, one of the nation's largest volume powersport, lawn equipment and marine dealers is looking to expand our staff so that we may continue to provide top notch customer service to our growing customer base.

We are looking for hard working, career-minded, self-starting individuals with a passion for the ATV/UTV community and all things Polaris. Individuals must be customer friendly, prompt, able to communicate well between staff and customers, able to multi-task and enjoy an energetic and fast paced environment.

If this sounds like you, then we urge you to apply and join one of the best and fastest growing dealerships in the Southeast.

GREAT Pay & Benefits in return for GREAT Experience & Drive!

SERVICE ADVISOR EXPERIENCE PREFERRED

POSITION AVAILABLE IN TUSCUMBIA

Job Requirements:

Greeting customers and listing all vehicle concerns and information.

Consulting with mechanics regarding necessary repairs and possible alternatives to repairs.

Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.

Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.

Providing customers with information and advice on warranty protections, repairs needed, and maintenance needed.

Overseeing the service department’s workflow and schedule.

Calling customers to advise them about service changes or vehicle pick-up times.

Maintaining positive customer relationships to ensure repeat business.

Ensuring all details on services rendered and costs are related to customers and processing their payments.

with service technicians about parts ordering and ensuring parts are available when needed.

Submitting and receiving approval from factory and extended warranty for repairs needed.

Searching digital catalogues for needed parts for repairs, ordering needed parts if not available in store.

Prior dealership experience preferred

Strong organization skills a must

Excellent communication skills a must

Stable work history

Good driving record required

Drug Free

Must Have:

Urgency and Accountability

Positive Attitude

Strong Work Ethic

Excellent Customer Service skills

Ability to work Independently

BENEFITS

2 weeks vacation pro-rated based on hire date the first year
Paid sick days pro-rated based on hire date the first year
BCBS Health Insurance - portion company paid
Dental, Vision, Life, AD&D, Accident, Critical Illness, Short Term Disability
Company paid life, AD&D and Long Term Disability

Experience

Preferred

1 year(s): Service Advisor/Writer (Preferred)

Licenses & Certifications

Required

DRIVER'S LICENSE

Behaviors

Required

Team Player: Works well as a member of a group
Loyal: Shows firm and constant support to a cause
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Self-Starter: Inspired to perform without outside help
Job Security: Inspired to perform well by the knowledge that your job is safe
Financial: Inspired to perform well by monetary reimbursement

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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