Top 369 Customer success specialist Jobs in Florence, Ky

Telehealth Specialist
Cincinnati Children's Hospital —Cincinnati, OH
- $56,846.40 - $72,488.00 a year
- Full-time
- Hybrid work
- Microsoft PowerPoint
- Microsoft Excel
- Mid-level
3d
Customer Success Specialist
Luma Financial Technologies —Cincinnati, OH
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Organizational skills
Quick Apply
Customer Success Analyst
Everseen —Cincinnati, OH
- Full-time
- Hybrid work
- Up to 50% travel
- Mid-level
- Travel
Tutoring & Library Specialist (Library Associate I)
Kentucky Community and Technical College System —Edgewood, KY
- $41,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
Quality Improvement Specialist II, Learning Networks
Cincinnati Children's Hospital —Cincinnati, OH
- $81,723.20 - $104,208.00 a year
- Full-time
- Customer service
- Mid-level
- Office
Customer Service Representative
Baerlocher USA LLC —Cincinnati, OH
- $50,000 - $60,000 a year
- Full-time
- Inventory management
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Recruitment Specialist I
Jabil Circuit —Florence, KY
- Full-time
- Microsoft Word
- Microsoft Outlook
- Research
- Commuter assistance
- Health savings account
Environmental Specialist
GAI Consultants —Florence, KY
- Overtime
- Hybrid work
- Construction site
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Credentialing Services Specialist
Dean Dorton —Cincinnati, OH
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Profit sharing
- Wellness program
Quick Apply
Senior Client Solution Specialist
PNC Financial Services Group —Cincinnati, OH
- $41,250 - $68,750 a year
- Full-time
- Mid-level
- Office
- Associate's degree
- Wellness program
- Health savings account
Client Specialist, Campus Health
HUB International —Cincinnati, OH
- Full-time
- Microsoft Excel
- Mid-level
- University
- Wellness program
- Health savings account
10d
Raw Material Quality Specialist - Erlanger, KY
ADM —Erlanger, KY
- $56,600 - $105,600 a year
- Overtime
- Background check
- Mid-level
- Analysis skills
- Paid parental leave
- Health savings account
Account Operations Specialist
MegaCorp Logistics —Cincinnati, OH
- $36,000 a year
- Online Application
- High school diploma or GED
- Bachelor's degree
- Data entry
- Disability insurance
- Health insurance
Account Executive (Domestic 3PL)
Mohawk Global Logistics Corp —Cincinnati, OH
- $80,000 - $100,000 a year
- Full-time
- Remote
- Writing skills
- Senior level
- Communication skills
Quick Apply
Operations Training Specialist, Claims
Sidecar Health —Cincinnati, OH
- $68,000 - $75,000 a year
- Remote
- Classroom
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Research Qualification Specialist
Make A Wish OH KY IN —Cincinnati, OH
- $50,000 - $65,000 a year
- Full-time
- Customer service
- Research
- Mid-level
Quick Apply
Senior 401K Retirement Specialist
Western & Southern Financial Group —Cincinnati, OH
- From $70,400 a year
- Full-time
- Research
- Office
- Accounting
- Health insurance
- Dental insurance
Quick Apply
Furniture Delivery Specialist (Delivery Driver)
Watson's —Cincinnati, OH
- $20 - $23 an hour
- Full-time
- Background check
- Clean driving record
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Brand Activation Merchandise Specialist
Links Unlimited, Inc. —Cincinnati, OH
- Full-time
- Merchandising
- Research
- Mid-level
- Profit sharing
- Paid parental leave
Quick Apply
8d
Retail Display Installer - Technology
2020 Companies, Inc. —Cincinnati, OH
- $16.25 an hour
- Part-time
- Background check
- 18 years or older
- Schematics
- Paid training
- Mileage reimbursement
Quick Apply
12d

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Telehealth Specialist

Cincinnati Children's Hospital -
Cincinnati, OH

Apply Now

Job Details

Full-time
$56,846.40 - $72,488.00 a year
3 days ago

Qualifications

Bachelor's degree

Full Job Description

Primary Location Remote
Department Telemedicine
Shift Day (United States of America)
Schedule Full time
Weekly Hours 40
FTE 1
Employee Status Regular

Expected Starting Pay Range $56,846.40 - $72,488.00
Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

As a Telehealth Specialist, you will play a key operational role in supporting and maintaining Cincinnati Children's Digital Care & Telehealth services. In this fast-paced, collaborative environment, you will coordinate day-to-day telehealth operations by monitoring services, managing vendor support tickets, facilitating meetings, maintaining documentation, and supporting established telehealth use cases. You will serve as a liaison between clinical, operational, technical, and external partners by coordinating communication channels, documenting meeting outcomes, and helping resolve operational issues. You will also support Go Lives and lead straightforward service launches, execute approved operational requests, and participate in an on-call rotation to help ensure the continued success and reliability of telehealth services. This role may also support Digital Care operations and products, including video visits, asynchronous care, agentic AI, and other emerging virtual care technologies. This position follows a hybrid work arrangement, requiring a minimum of one day per week onsite. JOB RESPONSIBILITIES Coordination
Facilitate internal meetings, including preparing agendas, documenting meeting minutes, tracking action items, and following up on deliverables.
Create and maintain Microsoft Teams channels and collaboration spaces to support effective communication across multidisciplinary teams.
Coordinate vendor support tickets and collaborate with internal and external partners to facilitate timely issue resolution.
After training, demonstrates the ability to support Phase 2 initiatives and straightforward telehealth launches by coordinating operational activities and ensuring implementation readiness.
Serve as an internal resource and liaison to staff, physicians/faculty, and external stakeholders for issues related to the program.
Coordinate governance activities for new telehealth use cases. Oversight
Monitor and respond to situations that affect daily operations in the Center for Telehealth.
Conduct call monitoring for digital care services.
Provide ongoing operational support for established telehealth use cases by responding to questions, managing issues, and escalating enhancement requests when appropriate.
Participate in an on-call rotation to support telehealth operations and ensure continuity of service. Program Management
Serve as a training resource for providers and staff working in telehealth.
Identify and prioritize ongoing educational/training needs and recommend solutions as required.
Responsible for documentation. Communication
Demonstrate competence in video conferencing.
Effectively communicate with team members and contribute to their growth by sharing knowledge, experience, and skills.
Stay abreast of changes in key systems.
Serve as a resource to the department in specific area(s).
Deliver exceptional customer service while collaborating with clinical, operational, technical, and vendor partners.
Effectively prioritize work and adapt in a fast-paced environment while balancing structured processes with evolving operational needs. JOB QUALIFICATIONS
Bachelor's degree in a related field.
0+ years of experience in a related job discipline. PREFERRED QUALIFICATIONS
Experience coordinating projects, meetings, or operational initiatives in a collaborative team environment.
Familiarity with vendor management and working within ticketing or service management systems.
Proficiency with Microsoft 365 applications, including Microsoft Teams, Excel, PowerPoint, and Forms.
Experience creating or maintaining documentation, knowledge articles, or standard operating procedures.
Demonstrated ability to prioritize multiple tasks and adapt in a fast-paced, evolving environment.
Strong customer service skills with experience supporting clinical, operational, or technical stakeholders.
Experience working with cross-functional teams to coordinate activities and resolve issues.
Knowledge of healthcare operations or clinical workflows.
Experience supporting virtual meeting platforms, collaboration tools, or Digital Care technologies.
Experience supporting telehealth, digital health, or healthcare technology solutions.

About Us

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

Cincinnati Children's is:
Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years

Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding

Recognized as one of America’s Best Large Employers (2025) , America’s Best Employers for New Grads (2025)

One of the nation's America’s Most Innovative Companies as noted by Fortune

Consistently certified as great place to work

A Leading Disability Employer as noted by the National Organization on Disability

Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)

 We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.
Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability

Apply Now

Refine Your Search

customer success specialist jobs in florence, ky

Telehealth Specialist

Customer Success Specialist

Customer Success Analyst

Tutoring & Library Specialist (Library Associate I)

Quality Improvement Specialist II, Learning Networks

Customer Service Representative

Recruitment Specialist I

Environmental Specialist

Credentialing Services Specialist

Senior Client Solution Specialist

Client Specialist, Campus Health

Raw Material Quality Specialist - Erlanger, KY

Account Operations Specialist

Account Executive (Domestic 3PL)

Operations Training Specialist, Claims

Research Qualification Specialist

Senior 401K Retirement Specialist

Furniture Delivery Specialist (Delivery Driver)

Brand Activation Merchandise Specialist

Retail Display Installer - Technology

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