Top 284 Service manager Jobs in Florence, Ky

Pool Service Manager
Mid American Gunite Pools, Inc. —Erlanger, KY
- From $65,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Paid training
- Disability insurance
Quick Apply
Service Maintenance Manager
The Community Builders —Cincinnati, OH
- Weekends as needed
- Mid-level
- Leadership
- Communication skills
- 403(b) matching
- Health savings account
Quick Apply
Benefit Success Manager
ClaimLinx —Cincinnati, OH
- $45,000 - $47,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
Senior HR Operations Manager - Component Repair Services
StandardAero —Cincinnati, OH
- Full-time
- Master's degree
- Bachelor's degree
- US work authorization
- AD&D insurance
- Disability insurance
Plumbing Service Manager
BME —Burlington, KY
- $100,000 - $120,000 a year
- Supervising experience
- Travel
- Senior level
- Health insurance
- Dental insurance
Quick Apply
4d
Field Service Technician
Donnellon McCarthy Enterprises, Inc. —Cincinnati, OH
- $18 - $20 an hour
- 8 hour shift
- Hybrid work
- Clean driving record
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
4d
Support Services Supervisor
CareStar, Inc. —Cincinnati, OH
- Full-time
- HIPAA
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Account Manager for Steel Service Center - Northern Kentucky to Cincinnati - 65k-80k +Commission
Benjamin Steel Company —Cincinnati, OH
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
Lead Equipment Service Technician Cincinnati
Burger King/Carrols Corp —Cincinnati, OH
- $27 - $32 an hour
- Full-time
- Microsoft Word
- Background check
- Spanish
- Health savings account
- Health insurance
Quick Apply
Feldkamp Cincinnati - Project Manager- Sheet Metal Services
Feldkamp Enterprises —Cincinnati, OH
- Full-time
- Construction site
- Writing skills
- Travel
- Fuel card
Quick Apply
Manager Clinical Services
American Mercy Home Care —Cincinnati, OH
- $41.14 - $61.20 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
5d
Member Service Supervisor
COPFCU —Cincinnati, OH
- Full-time
- Mid-level
- High school diploma or GED
- 2 years
- Disability insurance
- Health insurance
Quick Apply
13d
Lead Guest Services Team Member
Pilot Company —Walton, KY
- $11.95 - $16.95 an hour
- Full-time
- Mid-level
- Team management
- Conflict management
- Health insurance
- Dental insurance
Career & Job Services Manager
KENTON COUNTY PUBLIC LIBRARY —Erlanger, KY
- $62,940.80 - $94,432.00 a year
- Weekends as needed
- Management
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
8d
FIELD SERVICE MANAGER
Equipment Depot Inc. —Erlanger, KY
- Full-time
- Management
- Computer literacy
- Mid-level
11d
Systems Engineer - Tier 1
Emerge IT Solutions, LLC —Florence, KY
- Overtime
- Writing skills
- Mid-level
- Windows
General Services Manager
Highway Transport —Cincinnati, OH
- Weekends as needed
- Mid-level
- Office
- Microsoft Office
- Wellness program
- Paid parental leave
Residential Construction Service Manager
M/I Homes —Cincinnati, OH
- Full-time
- Clean driving record
- Management
- Construction site
- Profit sharing
- Paid parental leave
Quick Apply
Manager, IS - Interactive Services
Cincinnati Children's Hospital —Cincinnati, OH
- $100,526.40 - $130,686.40 a year
- Full-time
- 5 years
- Bachelor's degree
- Continuous improvement
Client Service Lead
Crane Worldwide Logistics LLC —Walton, KY
- Mid-level
- Office
- 3 years
- Wellness program
- Health insurance

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Pool Service Manager

Mid American Gunite Pools, Inc. -
Erlanger, KY

Quick Apply

Job Details

Full-time
From $65,000 a year

Benefits

Paid training
Company truck
Disability insurance
Relocation assistance
Health insurance
Dental insurance
401(k)
Paid time off
401(k) 4% Match
On-the-job training
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Tools provided

Qualifications

Record keeping
Pool equipment troubleshooting
Teamwork
Pool maintenance
Company vehicle operation
Driver's License
Water treatment equipment repair
Organizational skills
Productivity software
Equipment inventory management
Procurement management
Technical Proficiency

Full Job Description

Key Responsibilities:

Customer Service

Receive customer requests and address concerns promptly by providing quotes, scheduling work, and communicating resolution plans to customers.
Provide quotes for equipment and parts repair and replacement, equipment upgrades.
Review completed jobs for follow up communication needed with customers, follow up work, and follow up quotes.
Educate customers about pool maintenance, pool equipment, pool automation, expectations for our services, and troubleshoot issues over the phone.

Job Setup and Job Review

Set up detailed job instructions for technicians for pool openings, closings, equipment repairs, and equipment installations.
Assist the dispatcher with scheduling and assigning technicians for work.
Review completed jobs for quotes needed, follow up work needed, follow up instructions on future service visits, feedback, training, and accountability needed for crews.

Planning and Schedule Management

Oversee daily operations, including scheduling service routes, optimizing technician assignments, and monitoring service quality.
Responsible for utilizing management software to plan, monitor, and adjust project assignments, as necessary.
Think systematically / educate / develop systems / train service technicians to ensure that work is performed properly and reliably.

Billing

Review route and job completion tickets to check for any errors or omissions.
Ensure billing reflects all products, services, and labor utilized to complete a job.
Use deep understanding of pool services / equipment replacement to review job completion tickets / bills for items missed by technicians.
Think systematically, educate, develop systems and train other service managers and service technicians to ensure that billing is performed properly and completely.

Budget and Resource Management

Monitor inventory levels of supplies and equipment, placing orders as necessary to ensure uninterrupted service.
Assist with material procurement and expediting deliveries, as needed.
Assist with setting up and issuing documentation for pricing and change administration.
Create cost estimates and budget breakdowns as needed.
Assist with/audit account receivables, ensuring current pricing, and billing protocols are followed.

Training and Development

Supervise, train, and mentor pool service technicians, ensuring adherence to company standards and industry best practices.
Develop and implement staff training programs, including safety protocols and technical skills.

Compensation & Benefits

Competitive base salary
Annual discretionary bonus potential. Discretionary in the beginning but moving to being driven off KPIs.
Healthcare benefits – 100% company paid premiums for employee (~$6,300 cost to co.) Family healthcare insurance is available at cost.
Dental benefits – 100% company paid premiums for employee (~$400 cost to co.) Family dental insurance is available at cost.
$10,000 company paid life insurance with additional voluntary life available at employee expense.
401k plan with a 4% company match if the employee contributes 5%.
Vision, STD/LTD available at employee expense.
PTO: 2 weeks.
Professional development opportunities supported.

Required Qualifications

Exhibit Mid-American Pool’s Core Values - Teamwork, Excellence, Customer Focus, Integrity, and Reliability.
Proven experience in pool equipment, pool maintenance, repair, or pool service management (2+ years).
In-depth knowledge of pool chemistry, equipment, and maintenance practices.
Ability to troubleshoot and resolve technical issues with pool systems and equipment.
Organizational skills for scheduling, record-keeping, and inventory management.
Ability to work quickly and effectively under pressure and manage multiple priorities.
Excellent customer service and communication skills.
Excellent organization and leadership skills.
Proficiency with Microsoft Office

Preferred Qualifications

Previous experience managing pool service teams.
Sales-minded approach to identifying service opportunities.
Familiarity with relevant software for scheduling and customer management.

Additional Requirements:

This is an onsite position at our facility in Erlanger, KY.
Must be authorized to work in the United States.
A criminal background check is required.
Clean motor vehicle report and current driver's license required to be insured and operate company vehicle.
Drug screens are NOT required for employment but can be required subsequently if warranted.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

401(k)
401(k) matching
Company truck
Dental insurance
Employee assistance program
Health insurance
Life insurance
On-the-job training
Paid time off
Paid training
Professional development assistance
Relocation assistance
Tools provided
Vision insurance

License/Certification:

Driver's License (Required)

Ability to Commute:

Erlanger, KY 41018 (Required)

Work Location: In person

Quick Apply

Refine Your Search

service manager jobs in florence, ky

Pool Service Manager

Service Maintenance Manager

Benefit Success Manager

Senior HR Operations Manager - Component Repair Services

Plumbing Service Manager

Field Service Technician

Support Services Supervisor

Account Manager for Steel Service Center - Northern Kentucky to Cincinnati - 65k-80k +Commission

Lead Equipment Service Technician Cincinnati

Feldkamp Cincinnati - Project Manager- Sheet Metal Services

Manager Clinical Services

Member Service Supervisor

Lead Guest Services Team Member

Career & Job Services Manager

FIELD SERVICE MANAGER

Systems Engineer - Tier 1

General Services Manager

Residential Construction Service Manager

Manager, IS - Interactive Services

Client Service Lead

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