Responsible for identifying training needs, developing training materials and facilitating training. Provides training, guidance and leadership for new training specialists. Develops performance assessments and testing materials. Manages trainees and communicates effectively with area management on trainee performance.
Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located at 200 North Dozier Boulevard, Florence, SC 2950.
What You’ll Do:
Leads, plans and prioritizes training projects from conducting training needs assessments to the delivery of the final product which meets customers specifications and due dates. Responsible for all timely deliverables in a training project to include facilitating technical and non-technical training to employees, business partners, external customers, and other audiences. Contributes expertise as a member of various functional groups. Ensures final product meets customer specifications and deliverable dates are met.
Follows project methodology in the development of trainee and/or training performance assessments and testing materials. Develops, revises, and updates training materials. Analyze, identify and develop training solutions using blended learning techniques and innovative technology/tools to meet business goals. Gathers data from quality audits and team development surveys and incorporates in training deliveries. Tracks and monitors team interactions and provides feedback to trainees and their management.
Identify developmental needs and provide guidance, coaching and train-the-trainer sessions as needed. Prepare appropriate reports and presentation materials as requested. Facilitates training to all levels of management.
Evaluates various training trends, techniques, and/or programs. Performs other tasks as needed to support the training area to include but not limited to maintenance of training database, reports, assessments, etc.
To Qualify For This Position, You'll Need The Following:
Required Education: Bachelor's Degree
Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience
Required Experience: 3 years-job related work experience, including 2 years’ training experience plus 1 year insurance related work experience.
Required Software and tools: Microsoft Office and standard classroom and office equipment. (PC skills are needed to support the development of training programs and materials.) Strong project management skills. Ability to learn corporate and other required systems. Familiar with a variety of training technology (e.g. audio/visual, virtual, podcasts, webinars, tele-conference and other training tools).
Required Skills and Abilities: Strong verbal, written and human relations skills; Strong research, planning and data gathering and analysis skills. Strong design and development skills to create outputs in various methods. Strong Organizational skills necessary to schedule, prioritize and complete work assignments. Ability to acquire strong knowledge for multiple lines of business and job functions. Ability to acquire an understanding of the complex technical environment of the organization. Excellent project management skills. Able to perform job responsibilities with little to no management supervision. Demonstrate skills in training material development and classroom presentations to large groups and a variety of audiences. Understand Adult Learning Principles and appropriate learning development methodologies.
We Prefer That You Have The Following:
Bachelor's degree- Education, Journalism, English, or Public Speaking.
DDI Master Trainer, Langevin, or ASTD certification
PowerPoint Experience
Our Comprehensive Benefits Package Includes The Following:
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
What We Can Do for You:
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
What To Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email [email protected] or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
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