Top 19 client success Jobs in folsom ca

Field Client Consultant - Northern California
Affinitiv —Sacramento, CA
- $70,000 - $80,000 a year
- Monday to Friday
- Dealership
- 11+ years
- Travel
- Health insurance
- Dental insurance
Senior Manager Client Solutions (Manheim)
Cox Automotive —California
- $93,300 - $139,900 a year
- Full-time
- Clean driving record
- Up to 50% travel
- Microsoft Office
- Paid jury duty
- Paid holidays
1d
Customer Enablement Manager, West
Evolv Technologies Inc. —Sacramento, CA
- $73,000 - $117,000 a year
- Weekends as needed
- Remote
- Mid-level
- Health savings account
- Health insurance
Quick Apply
1d
Customer Success Manager (Money)
Intuit —Sacramento, CA
- $112,000 - $159,000 a year
- Mid-level
- 3 years
- Presentation skills
Customer Service Representative
Airgas —Rancho Cordova, CA
- $23 - $25 an hour
- Full-time
- Office
- High school diploma or GED
- Children
- Paid jury duty
- Commuter assistance
Manager, Customer Success Operations, Terminations and Deconversions
Human Interest —Sacramento, CA
- $75,000 - $90,000 a year
- Remote
- Microsoft Excel
- Research
- 3 years
- Health insurance
- Dental insurance
Customer Service Representative (Bilingual)
Community Choice Financial Family of Brands —North Highlands, CA
- $21 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
Client Success - Packaging Automation & Account Support
Pregis LLC —Sacramento, CA
- Full-time
- Clean driving record
- No experience needed
- Continuous improvement
Quick Apply
Manager, Customer Success
Intuit —Sacramento, CA
- $35 - $50 an hour
- Full-time
- CPA
- Research
- Analysis skills
Senior Principal Client Partner - Life Sciences
Surescripts —United States
- $154,100 - $188,300 a year
- Full-time
- Hybrid work
- Writing skills
- 11+ years
- Finance
- Health insurance
- Paid time off

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Senior Manager Client Solutions (Manheim)
Cox Automotive —California
Valid driver's license and safe driving record required. The right candidate could also have a different combination, such as a master's degree and 6 years'…
$93,300 - $139,900 a year
1d

Explore jobs in cities nearby

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Customer Service Representative
Community Choice Financial Family of Brands —Columbus, OH
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Think you’ll thrive here?
$15.00 - $18.25 an hour
Client Success Representative (Remote)
Demand.com —Columbus, OH
Work with internal experts to deliver excellent campaign leads and ensure clients are happy. Logical thinking to diagnose and resolve issues, recognizing when…
Quick Apply

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Field Client Consultant - Northern California

Affinitiv -
Sacramento, CA

Apply Now

Job Details

$70,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Sales negotiation
Customer communication
Product presentation
Managing clients in a customer support role
SaaS (as product category for technical sales engineers)
Managing projects
SaaS
Customer site (as sales environment)

Full Job Description

Join our award-winning A-Team!

Ready to produce exceptional results with exceptional people? Get in touch, we would love to get to know you.

Affinitiv is the largest provider of end-to-end, data-driven marketing and software solutions exclusively focused on the automotive customer lifecycle. Backed by 20+ years of automotive and marketing expertise, we pride ourselves on being the go-to experts in the industry. Not only do we work with over 6,500 dealerships and every major manufacturer in the country, we're well-versed in OEM standards and the intricacies of a dealership or group's local business.

Reporting to the Sr. Director Client Success, responsibilities of the Field Performance Manager, (Automotive SaaS) include developing close relationships with your portfolio of assigned clients, connecting with key decision makers, and maximizing the potential of each account. Educating clients on effective use of current suite of products and recommending additional products that meet client needs. Position requires 80% travel.

Location Required - Northern California

Responsibilities

Drive Affinitiv and Dealer initiatives to drive engagement and growth within existing assigned book of business.
Operate as the lead point of contact for all matters specific to your book of business and escalate any issues to manager.
Build and maintain strong, long-lasting client relationships
Develop a trusted advisor relationship with key decision makers and build upon existing product use
Ensure successful delivery of our software solutions according to client needs and objectives
Conduct training and communicate product knowledge effectively
Forecast and track key account metrics for both the client and Affinitiv management.
Identify and grow opportunities within assigned territory and collaborate with sales teams to ensure growth attainment
Assist with high severity requests or issues and provide swift solutions or escalate to appropriate department as needed
Track and submit expenses accurately on a timely basis. All expenses submitted must be detailed and legible and have a relationship with a client task and entered in Concur for review and approval
Maintains client in store visit schedule according account SLAs.
Meet or exceed client retention goals, additional product quotas, product usage objectives and client satisfaction surveys

Requirements

5-year experience in managing a SaaS in automotive.
Proven account management or other relevant experience in Fixed Ops
Demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organization, including owner, executive and GM level
Experience in delivering client-focused solutions based on customer needs
Proven ability to manage multiple projects at a time while paying strict attention to detail
Excellent listening, negotiation, and presentation skills
Excellent verbal and written communication skills
Dependable safe transportation in accordance with all state laws
Must have valid DL, ability to rent a car, ability to take domestic flights
Ability to incur and document travel related expenses to be reimbursed
Must be organized and task oriented
Must be able to visit clients in store each day of the week Monday thru Friday in accordance with Field Client Consultant and client requirements.
Position requires 80% travel.

Budget Base @ 70k - 80k

Work from Here

At Affinitiv, we have the best of both worlds. Our team members have embraced remote work and our Work from Here program allows for remote working and the utmost flexibility while keeping in person collaborating thriving in a safe work environment. Our Work from Here approach gives team members a choice to work on campus or remote, leaders can hold in person or virtual team meetings to collaborate and cultivate relationships.

Affinitiv knows you have interests outside of work, which is why we offer a comprehensive benefits package that includes medical, dental, vision and 401K effective day 1 just to name a few. We also offer generous PTO so you can enjoy off time with family and friends.

At Affinitiv, we celebrate diversity, equality, and an inclusive environment.

Affinitiv is committed to providing an environment of mutual respect where equal employment opportunities are extended to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All aspects of employment are decided on the basis of qualifications, competence, merit, and business needs. Affinitiv is proud to be an equal opportunity employer.

Apply Now

Refine Your Search

client success jobs in folsom ca

Field Client Consultant - Northern California

Senior Manager Client Solutions (Manheim)

Customer Enablement Manager, West

Customer Success Manager (Money)

Customer Service Representative

Manager, Customer Success Operations, Terminations and Deconversions

Customer Service Representative (Bilingual)

Client Success - Packaging Automation & Account Support

Manager, Customer Success

Senior Principal Client Partner - Life Sciences

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