About us
Empire State Retina is a medical group in New York City with offices in Queens, Manhattan and Riverdale. Our goal is to provide excellent care to our patients and to create a fun and supportive work environment. We are looking for a full-time candidate who will help us manage the additional staffing needed to cover our growing practice. We are looking for reliable, hard-working, positive, solution-oriented personnel to help actualize our dream. We are looking for a full-time candidate who will grow with our practice. Prior ophthalmology experience is Required.
Our work environment includes:
- Modern office setting
- Wellness programs
- Growth opportunities
About the Role
We are seeking an experienced and motivated Lead Retina Technician to join our fast-paced ophthalmology/retina practice. This individual will oversee daily clinical flow, support physicians during patient care, assist in training and development of technicians/scribes, and ensure high-quality patient care and operational efficiency across the office.
The ideal candidate is organized, proactive, dependable, and experienced in retina workflows, imaging, injections, and ophthalmic documentation.
Responsibilities
Clinical & Patient Care
- Perform patient work-ups including:
- Visual acuity
- Intraocular pressure (IOP)
- Medication reconciliation
- History taking
- Dilation preparation
- Assist physicians during retina examinations and procedures
- Prepare patients for intravitreal injections, lasers, and minor in-office procedures
- Administer diagnostic testing including:
- OCT
- Fundus Photography
- Fluorescein Angiography
- OPTOS Imaging
- Visual Fields (if applicable)
- Ensure exam rooms are properly stocked, cleaned, and prepared throughout the day
- Maintain accurate and timely documentation within EMR systems
Leadership Responsibilities
- Lead and supervise ophthalmic technicians and scribes
- Train new hires on clinic flow, documentation standards, imaging protocols, and physician preferences
- Assist with technician scheduling and workflow coordination
- Monitor patient flow to maintain efficiency and reduce wait times
- Serve as a point of contact for clinical staff questions and troubleshooting
- Ensure all clinical protocols and compliance standards are followed
- Work closely with the Practice Manager and Physicians to support operational goals, staffing needs, workflow improvements, and overall practice efficiency
- Adapt to the evolving needs of the practice and assist in maintaining a collaborative, team-oriented environment
- Provide feedback to management regarding workflow improvements and staffing needs
Administrative & Operational Duties
- Review schedules daily to prepare imaging, injections, and room assignments
- Coordinate with front desk, billing, and authorization teams regarding patient care needs
- Monitor inventory and clinical supplies
- Assist in maintaining equipment functionality and reporting service needs
- Help implement office protocols and quality improvement initiatives
Qualifications
- Minimum 3+ years of ophthalmology experience required
- Retina experience strongly preferred
- Prior leadership or supervisory experience preferred
- Strong understanding of retina medications and procedures
- Experience with ophthalmic imaging equipment
- Familiarity with EMR systems (Nextech preferred)
- Excellent communication and organizational skills
- Ability to multitask in a high-volume environment
Preferred Skills
- Strong scribing ability
- Knowledge of retina diagnoses and terminology
- Ability to train and mentor staff
- Problem-solving and leadership mindset
- Team-oriented with strong patient service skills
Schedule
- Full-Time
- Monday–Friday
- Flexible availability based on clinic schedule
Benefits
Ideal Candidate
We are looking for someone who can confidently lead a team, maintain strong clinic flow, support providers efficiently, and create a positive experience for both patients and staff.
Job Types: Full-time, Part-time
Pay: $30.00 - $35.00 per hour
Benefits:
Medical Specialty:
Application Question(s):
- Do you have at least 5 years of experience leading an ophthalmic technician team?
- Which best describes your leadership experience?
Led a team of 2–5 technicians
Led a team of 6–10 technicians
Led a team of more than 10 technicians
I have not supervised staff
- Describe a time you improved workflow or efficiency in an ophthalmology practice. What was the outcome?
Work Location: In person
