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Job Summary
Partners with leaders, project teams, and subject matter experts across Platte River and its owner communities, the role identifies business needs, defines requirements, and helps ensure initiatives deliver measurable value. As a key member of the Project Management Office (PMO), this role establishes and advances business analysis standards, tools, and practices while supporting the organization's evolving project management and change management capabilities.
Essential duties and responsibilities
Requirements definition and management
- Plan and facilitate requirements gathering (workshops, interviews, surveys and document analysis) with stakeholders.
- Document business, functional and non-functional requirements, including business rules, workflows, interfaces, report definitions and data mapping; prioritize and manage them through delivery.
- Define acceptance criteria with stakeholders and maintain requirements traceability from business need through delivered solution; support scope definition and scope-change analysis throughout the project lifecycle.
Business process analysis and improvement
- Map and document current-state processes; conduct gap analyses; design and document future-state processes and standard operating procedures.
- Facilitate process improvement and reengineering initiatives; assess risks and opportunities; collaborate with project managers and program owners to estimate project scope and impact.
Business case and decision support
- Develop business cases with options analysis, estimates, cost-benefit and ROI analyses, and value realization metrics to support project selection and governance decisions.
- Assist with vendor evaluations and solution selection, including mapping requirements to commercial products, services and contractor scopes of work.
- Solution validation: Support solution design reviews; plan and coordinate acceptance and functional testing for stakeholders; validate that delivered solutions satisfy documented business needs; support deployment and stabilization.
- Change enablement: Support organizational change management on projects, including stakeholder and impact analysis, communications input, training content and adoption measurement.
Analysis, reporting and benefits realization
- Analyze project, portfolio and operational data; prepare reports, dashboards and presentations that support project and portfolio decision-making.
- Track and report post-implementation benefits realization against business case metrics; capture lessons learned to improve future business cases and estimates.
- Practitioner leadership: Establish and continuously improve business analysis standards, templates and methods for the PMO; mentor other business analysts, project managers and staff in business analysis practices.
- Support industry compliance: Adhere to electric utility industry regulations and compliance requirements.
Other functions
- Develops and maintains procedures and workflow diagrams for area of responsibility.
- Coordinates with cross-functional teams and stakeholders, both internal and external.
- Willingness to travel occasionally withing the local area, as required.
Supervisory controls
- This position has no supervisory responsibilities
Knowledge, skills, and abilities
- Analytical thinking: Adept in researching, collecting, preparing, analyzing and interpreting data as well as in creating complex reports and orally presenting results and analytical findings. Detail-oriented approach to information and data interpretation; able to spot trends, anomalies and discrepancies.
- Business acumen: Ability to understand business needs and operations, including the ability to translate stakeholder requirements into project requirements, objectives and deliverables.
- Communication skills: Including verbal, written and listening skills. This includes the ability to write reports and present information for a variety of audiences with proper use of grammar, punctuation, spelling and consistent style.
- Problem-solving: Ability to analyze problems and develop effective solutions at strategic, functional and technical levels.
- Facilitation: Skilled at planning and leading workshops and interviews that draw out needs from stakeholders ranging from field operations to executives, and at driving groups to decisions.
- Flexible: Able to adapt and adjust quickly to new situations and changing priorities. Adept at working both independently and in a team-oriented, collaborative environment to meet performance goals and deadlines.
- Organized: Ability to think and plan ahead and adjust for problems; evaluate workloads; measure and evaluate performance against established goals.
- Relationship management (interpersonal skills): Has a customer-service mindset. Ability to establish and maintain effective working relationships, drive collaboration and build shared confidence with project teams, program leaders, subject-matter experts and other stakeholders. Recognizes how their decisions may impact others; seeks input from others.
- Trusted: Maintains confidentiality when dealing with sensitive information.
- Tool knowledge: Skilled in Microsoft Office applications, including Excel using functions such as pivot tables, creating charts and maintaining complex spreadsheets. Leverages project management and process management tools to clarify understanding, track progress and ensure objectives and results are reached within established timelines. Proficient with process mapping tools such as Visio and business intelligence tools such as Power BI; familiar with both waterfall and agile delivery; grounded in a recognized business analysis framework (IIBA BABOK or equivalent).
Qualifications
Required education and licenses
- Bachelor’s degree from an accredited college or university in business administration, finance, engineering, information systems, business analytics or a related field or equivalent combination of education and experience.
- Current valid driver’s license and ability to remain insurable under the vehicle liability policy.
Required work experience
- Leading business analysis on large, cross-functional projects.
- Eliciting, documenting and managing requirements through full project lifecycles.
- Business process mapping, evaluation and reengineering.
- Developing business cases, including cost-benefit analysis.
- Facilitating design workshops and stakeholder acceptance testing.
- Technical writing and preparing analysis and reports for varied audiences.
Education Requirements
- Bachelor’s degree from an accredited college or university in business administration, finance, engineering, information systems, business analytics or a related field.
Years Of Experience
- Minimum Years of Experience 6
- Relevant experience may be substituted for education.
Preferred certifications:
- Lean Six Sigma Green Belt or Black Belt
- Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PBA)
- Project Management Professional (PMP)
- Change management certification (Prosci Certified Change Practitioner or CCMP)
Preferred work experience:
- Utility-based or manufacturing-based work setting
- Business analysis across varied project types, including engineering, capital construction, facilities and business process initiatives, as well as technology projects
- Enterprise and operational systems such as ERP, EAM, GIS, work management or data and analytics platforms; familiarity with operational technology environments (SCADA, EMS) is a plus
Physical demands
Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Minimal walking or standing as needed .
Hazards
Minimal exposure to hazards are typically found in general office environment where there is rarely to no exposure to injury or accident.
Work environment
Exposure to routine office noise and equipment
- Full range: $137,015 to $198,748
- Hiring range: $137,015 to $167,936
