Top 13 Senior customer service Jobs in Fort Lupton, Co

Senior Customer Success Manager
Spekit —Denver, CO
- $120,000 - $127,000 a year
- Full-time
- Hybrid work
- Analysis skills
- US work authorization
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Senior Strategic Implementation Consultant
Samsara —Boulder, CO
- $109,480 - $165,600 a year
- Bachelor's degree
- Travel
- Mentoring
- Parental leave
2d
Sr. Director - Customer Experience
Frontier Airlines, Inc —Denver, CO
- Weekends as needed
- Marketing
- Research
- Office
- Paid holidays
- Health insurance
Sr. Director, Client Engagement
Epsilon —Westminster, CO
- $128,000 - $192,000 a year
- Email
- Hybrid work
- Fair chance
- Senior level
- Leadership
- Commuter assistance
- Paid holidays
Customer Service Associate/ Senior Customer Service Associate (Full-Time)
Shane Co. —Westminster, CO
- $22 - $25 an hour
- Weekends as needed
- Inventory management
- Writing skills
- Merchandising
- Paid parental leave
- Paid holidays
Senior Manager, Analytics (Customer Care)
Angi —Denver, CO
- $155,000 - $210,000 a year
- Full-time
- Hybrid work
- 6 years
- Writing skills
- SQL
- Health insurance
- Dental insurance
Quick Apply
Sr. Technical Services Representative
LATICRETE International, Inc. —Thornton, CO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- DevOps
- AD&D insurance
- Paid holidays
Quick Apply
5d
Sr Svc Agent/Non-DOT
FedEx —Louisville, CO
- $22.30 - $31.11 an hour
- Part-time
- Mid-level
- Ability to lift 50 pounds
7d
Senior Freight Dispatcher
Abstrakt Marketing Group LLC —Denver, CO
- $75,000 - $90,000 a year
- Full-time
- Spanish
- Owner-operator
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Sr Svc Agent/Non-DOT-2
FedEx —Denver, CO
- $22.30 - $31.11 an hour
- Full-time
- Ability to lift 50 pounds
- Entry level
3h
Sr Svc Agent/Non-DOT-1
FedEx —Denver, CO
- $22.30 - $31.11 an hour
- Full-time
- Ability to lift 50 pounds
- Entry level
3h
Sr. Production Operations Specialist - Managed Accounts
Xcel Energy —Denver, CO
- $20 - $33 an hour
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Paid holidays
7d
Senior QA Specialist/Principal Specialist Client Support
KBI Biopharma —Boulder, CO
- $90,000 - $130,000 a year
- Full-time
- Bachelor of Science
- Engineering
- Military encouraged
- Paid holidays
- Health insurance
1d

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Senior Customer Success Manager

Spekit -
Denver, CO

Quick Apply

Job Details

Full-time
$120,000 - $127,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Revenue growth
Post-sales product instruction
Managing customer accounts
Customer communication
Customer relationship building
Customer retention strategy
Risk mitigation strategy development
AI tools proficiency
Account development
Incident Escalation
Brand advocacy
Salesforce Cloud
Collaboration with product development teams
Analysis skills
B2B business model
Customer engagement
Sales management systems proficiency
Experience with SaaS (as product category for technical sales engineers)
Data-driven problem-solving
Meeting facilitation
Client growth strategy
CRM system proficiency
Churn analysis
Senior level
SaaS
4 years
Account management
Communication skills
Sales automation technologies
ChatGPT

Full Job Description

About Spekit

At Spekit, we’re building a truly context-aware experience where you never have to search for the right answer again. It starts with Sidekick, our execution layer that lives in your browser, Slack, and beyond. Sidekick anticipates a sales rep’s next move, translating complex signals into in-flow coaching, automated workflows, and deal-aware content creation — constantly answering the only question that matters:

“Given everything I know about this deal, what should I say, share, or do right now?”

But delivering that experience requires more than a chatbot. It requires an authoritative system of truth that governs how a company goes to market. A content platform that keeps information dynamic and accurate as the business evolves, connecting enablement to real revenue outcomes. An intelligence layer humans rely on, and the one other AI systems consume. It requires, Spekit.

Recognized as a Visionary in Gartner’s 2025 Magic Quadrant for Revenue Enablement Platforms, we’re reimagining how people work and learn in an AI-first world. Come build with us!

Backed by: $60M+ from Craft Ventures, Felicis, Foundry Group, and Renegade Partners

Trusted by: A 2025 Gartner Visionary powering teams at Southwest Airlines, Justworks, Equifax, and FlorenceHQ.

The Role

As a Senior Customer Success Manager at Spekit, you own the outcomes for a portfolio of mid-market and enterprise accounts. You're the person your customers call when they need a thought partner, a strategic advisor, and internal advocate. You're not a support function — you're a revenue driver.

You will be responsible for ensuring every customer in your book is actively realizing the value of Spekit, building champions at every level, and turning healthy accounts into expansion and advocacy opportunities. This is a high-impact, high-visibility role on a lean team where your work is directly felt by the business and by the customers you serve.

We're looking for someone who brings the same relentless focus on outcomes to their customers that Spekit brings to its users: the right answer, at the right time, every time.

What You'll Do

Own the post-implementation relationship for a portfolio of accounts — from adoption through renewal, expansion, and advocacy
Drive adoption of Spekit across your customers' revenue teams, helping them embed deal rooms, AI Sidekick, and just-in-time enablement into their daily workflows
Build deep, multi-threaded relationships with champions and economic buyers, including VP and C-level stakeholders in Revenue, Enablement, and Sales Operations
Lead strategic business reviews that connect Spekit's impact to your customers' revenue goals, not just product usage metrics
Act as the voice of the customer inside Spekit — partnering closely with Product, Engineering, Marketing, and Sales to ensure customer feedback shapes what we build and how we go to market
Identify and develop customer advocates for case studies, speaking opportunities, and peer references
Proactively monitor account health using data — surfacing churn risk early and building mitigation plans before things escalate
Manage escalations with urgency, ownership, and transparency: documenting issues, driving cross-functional resolution, and keeping customers informed throughout
Collaborate with Sales to identify and close expansion opportunities in your portfolio
Maintain deep product expertise, continuously learning as Spekit's platform evolves, and helping customers understand how to apply new capabilities to their specific use cases

What We're Looking For

4–8 years of experience in Customer Success, Account Management, or a strategic customer-facing role at a B2B SaaS company
A track record of owning net revenue retention — you can speak to renewal rates, expansion ARR, and churn you've prevented
Proven ability to build relationships at the VP and C-suite level, particularly with Revenue, Enablement, or RevOps leaders
Experience managing a portfolio of mid-market or enterprise accounts with ARR in the $30K–$200K+ range
Comfort operating in a fast-moving startup where the playbook is still being built — you're energized by ambiguity, not paralyzed by it
Strong analytical instincts — you use data to tell a story, identify risk, and make a case for action
Exceptional communication and facilitation skills: you run tight meetings, write clearly, and present with confidence
Familiarity with the sales enablement, revenue intelligence, or digital adoption space is a plus
Experience with Salesforce, Vitally, Gainsight, or similar CS tooling
Experience with AI tools like Claude, ChatGPT, etcc
Must be legally authorized to work in the US

Why Spekit

You'll join a team where CS is treated as a revenue function, not a cost center
Your customers will include some of the most innovative revenue teams in the industry — and they'll actually love the product you're supporting
You'll work directly with the founding team and have real influence over how CS is built and scaled
Competitive salary, equity, full benefits (medical, dental, vision), generous PTO, and a culture that means it
Headquartered in Denver with a thriving in-office community — and fully remote-friendly for the right person

Spekit is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment where everyone can do their best work.

Compensation Range: $120K - $127K

Quick Apply

Refine Your Search

senior customer service jobs in fort lupton, co

Senior Customer Success Manager

Senior Strategic Implementation Consultant

Sr. Director - Customer Experience

Sr. Director, Client Engagement

Customer Service Associate/ Senior Customer Service Associate (Full-Time)

Senior Manager, Analytics (Customer Care)

Sr. Technical Services Representative

Sr Svc Agent/Non-DOT

Senior Freight Dispatcher

Sr Svc Agent/Non-DOT-2

Sr Svc Agent/Non-DOT-1

Sr. Production Operations Specialist - Managed Accounts

Senior QA Specialist/Principal Specialist Client Support

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About Spekit

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Why Spekit

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