Top 14 User support specialists Jobs in Fort Smith, Ar

Change Management Specialist
Summit Utilities Inc —Fort Smith, AR
- Full-time
- Engineering
- Mid-level
- Training & development
- Health insurance
- Vision insurance
Quick Apply
Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
- $67,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

IT Technician
Tankersley Food Service LLC —Van Buren, AR
Installs, modifies, and makes repairs to computer hardware and software systems, and provides technical assistance and training to system users by performing…
Quick Apply
IT Support Specialist
University of Arkansas —Fayetteville, AR
Associate’s degree in information technology, computer science or related field. Excellent interpersonal and communication skills, with the ability to explain…
$43,923 a year
6d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Digital Marketing Specialist (Job#33329)
InnoSource —Dublin, OH
Minimum of 3 years of experience in digital marketing, content management, or a related field preferred. This report will include a criminal records check and…
$34.48 an hour
Quick Apply
Infrastructure Specialist 1
State of Ohio - Insurance —Columbus, OH
Section 2961 of the Ohio Revised Code (ORC) prohibits individuals convicted of a felony involving fraud, deceit or theft from holding a position that has…
$34.53 an hour
3d

Show more jobs in cities nearby

I want to receive the latest job alert for user support specialists in fort smith, ar

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

user support specialists jobs near fort smith, ar

Technical Specialist jobs in Evendale, OH

Technical Specialist jobs in Alexandria, VA

Qualified Behavioral Health Specialist jobs in Ohio

It Specialist jobs in Chicago, IL

Technical Specialist jobs in Plano, TX

Technical Specialist jobs in Remote

Clinical Specialist jobs in Austin, TX

Information Technology Specialist jobs in Columbus, OH

Information Technology Specialist jobs in Latham, NY

Information Technology Specialist jobs in El Dorado Hills, CA

Child Life Specialist jobs in Los Angeles, CA

Child Life Specialist jobs in St. Louis, MO

Information Technology Specialist jobs in Virginia Beach, VA

Take 5 Oil Change jobs in Fort Worth, TX

Change Manager jobs in Schaumburg, IL

Production Manager jobs in Atlanta, GA

Change Manager jobs in Concord, NC

Change Manager jobs in Providence, RI

Sales Manager jobs in Des Moines, IA

Change Manager jobs in Florida

Change Management Specialist

Summit Utilities Inc -
Fort Smith, AR

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Vision insurance

Qualifications

Process modeling
Stakeholder relationship building
Business process modeling

Full Job Description

Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice. Our recognitions include Best Places to Work in Maine (2019–2025); Best Places to Work in Arkansas (2020, 2023, 2025); Best Places to Work in Oklahoma (2022–2025); Best Places to Work in Missouri (2023 and 2026); Best Places to Work in Colorado (2025); Forbes America’s Best Small Employers (2023); and, most recently, Proud and Purposeful Employer (2026).

Summit is a growing natural gas utility that’s committed to delivering reliable energy to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.

We are pleased to announce an exciting opportunity for a Change Management Specialist (SGL 16) to join our team. This position is available on a hybrid basis in Little Rock, Fort Smith, or Fayetteville, Arkansas, and Portland, Maine. We will also consider candidates in Texas who are able to work remotely.

POSITION SUMMARY

The Change Management Specialist is responsible for planning, implementing, and supporting organizational change initiatives to ensure successful adoption of new processes, systems, technologies, and organizational structures. This role focuses on the people side of change by minimizing resistance, increasing engagement, and helping employees’ transition effectively during periods of change.

PRIMARY DUTIES AND RESPONSIBILITIES

Develop and implement change management strategies and plans that maximize employee adoption and minimize resistance to change.
Partner with project managers and business leaders to integrate change management activities into project plans.
Conduct change impact assessments, readiness assessments, and stakeholder analyses.
Identify risks, resistance points, and performance gaps; develop mitigation strategies to address them.
Design, develop, and deliver communication plans, training materials, and engagement activities.
Support leaders and managers through coaching and guidance to help reinforce change.
Track and measure change adoption, utilization, and effectiveness using defined metrics.
Prepare status reports, presentations, and updates for stakeholders and leadership.
Tracking, reporting, escalating, and resolving project issues and risks.
Reporting project status and progress to senior management and sponsors.
Assisting project teams in defining project scope, goals, requirements, approach, and deliverables supporting the business objectives.
Working closely with business leads and business analysts in requirements gathering, User Acceptance Testing, and cutover planning.
Working with business leads and the Training team in Change Management planning and communication.
Coordinating with Business and IT Leads to deliver smaller scope system enhancements and/or resolve system issues via Jira ticketing process.
Reviewing current project management procedures, identifying areas for improvement, and working with PMO leadership to implement changes.

EDUCATION AND WORK EXPERIENCE

Bachelor’s degree in business, engineering, operations, or related field
2 years of experience in Change Management, process improvement, operational excellence, and continuous improvement
Strong understanding of process mapping, standard work, and improvement methodologies
Ability to work effectively across functional boundaries
Experience supporting CI, Lean, or Kaizen initiatives
Certifications in Lean and Org Change Management
Familiarity with MOC, operational governance, or regulated environments
Experience partnering with PMO, IT, or transformation teams
Background in utilities, or operations heavy‑ environments

KNOWLEDGE, SKILLS, ABILITIES

Change impact and readiness assessment
Stakeholder engagement and communication
Strong written and verbal communication skills
Risk identification and mitigation
Training and enablement support
Analytical and problem‑solving skills
Leadership and Coaching influence

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.

Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.

Quick Apply

Refine Your Search

user support specialists jobs in fort smith, ar

Change Management Specialist

Military Service - U.S. Navy, Information Technology Professional

Construction Technical Specialist - Autodesk FORMA ( ACC )

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for user support specialists in fort smith, ar

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected