Top 33 It analyst Jobs in Fort Wayne, In

Service Desk Analyst (Hybrid)
Parasol Alliance —Fort Wayne, IN
- $26.50 an hour
- Background check
- Current TB test
- Mid-level
- Dental insurance
- 401(k)
Business Analyst
Nucor Rebar Fabrication Midwest —Fort Wayne, IN
- Computer Science
- Mid-level
- Office
- Profit sharing
- Paid training
3d
Clinical IT Analyst
Adams Health Network —Decatur, IN
- Full-time
- Nursing
- RN License
- Mid-level
Quick Apply
9d
Help Desk Analyst
Our Sunday Visitor, Inc. —Huntington, IN
- Full-time
- Research
- Office
- High school diploma or GED
Quick Apply
App Support Analyst I
Brotherhood Mutual Insurance Company —Fort Wayne, IN
- Office
- Agile
- 1 year
Cybersecurity Analyst - AI Trainer
DataAnnotation —Indiana
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
EHR Educat Implement Analyst
Parkview Health —Fort Wayne, IN
- Full-time
- Classroom
- Computer literacy
- Mid-level
Information Security Analyst – Business Integration Lead
Steel Dynamics, Inc. —Fort Wayne, IN
- Computer Science
- Mid-level
- Bachelor's degree
Business Analyst II
Brotherhood Mutual Insurance Company —Fort Wayne, IN
- Research
- Mid-level
- Office
Customer Success Support Analyst
Sharetec —Fort Wayne, IN
- $40,000 - $52,000 a year
- Full-time
- Hybrid work
- Spanish
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
12d
Software Delivery Analyst
Sweetwater Sound —Fort Wayne, IN
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
13d
Technical Solution Analyst
Vera Bradley —Roanoke, IN
- $77,500 - $106,600 a year
- Weekends as needed
- Computer science
- Azure
- Computer Science
- Health savings account
- Paid holidays
Senior EDI Analyst
Parts Town —Fort Wayne, IN
- $85,061.66 - $114,793.86 a year
- Hybrid work
- Computer science
- Computer Science
- Residential
- Profit sharing
- Paid parental leave
Quick Apply
Security Operations Center (SOC) Analyst - M1 Global
Metro One Loss Prevention Services Group (Guard Division), Inc. —Fort Wayne, IN
- $24 - $25 an hour
- Online Application
- Background check
- 18 years or older
- Military
- Paid training
- Health insurance
Quick Apply
PLM Business Analyst
Franklin Electric —Fort Wayne, IN
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Workday Absence & HCM Senior Analyst
Crowe —Fort Wayne, IN
- $69,000 - $136,500 a year
- Full-time
- Remote
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
3d
Sr. Business Systems Analyst-Sagent LoanServ/Mortgage Servicing Migration
SVS Group —United States
- $50 - $65 an hour
- Full-time
- Remote
- Research
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
6d

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Nucor Rebar Fabrication Midwest —Fort Wayne, IN
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it analyst jobs near fort wayne, in

Service Desk Analyst (Hybrid)

Parasol Alliance -
Fort Wayne, IN

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Job Details

$26.50 an hour

Benefits

Internet reimbursement
Dental insurance
401(k)
Paid time off
Cell phone reimbursement
Vision insurance

Qualifications

Serving clients
Enterprise software
In-person customer service

Full Job Description

Position: Service Desk Analyst

Reports to: Service Desk Manager

At Parasol Alliance, our mission is to bring strategy, innovation and accountability to our client's use of technology, enabling them to maximize profitability, growth and success. Parasol Alliance is a technology solutions company exclusively serving the senior living industry. We provide leadership and comprehensive in-house technology support, to help our clients make smart strategic technology investments and effectively use technology to achieve their business objectives.

Our strategic focus forms the core of Parasol Partnerships. These partnerships lead to increased efficiency, productivity, and profitability for our clients. We make our clients more successful – and we have the data to prove it.

Leadership defines us. We are innovative leaders in everything we do.

Position Mission Service Desk Analysts will provide exemplary service from start to finish of any customer interaction by following best practices and procedures. They will be leaders in the field of technology, masters of providing precise information and quick resolve to the customer's satisfaction.

Responsibilities

Level 1 support for all client tickets.
Level 2 support when possible by ability.
Onsite support of hardware and software.
Vendor contact as required to resolve tickets.
Ticket resolution as per the client service level agreement.
Detailed documentation within service tickets on issue steps and resolution.
Excellent customer service on the phone, via email and in person.
Ability to follow company process and procedures.
Onsite schedule is 4 days every other week with one location as primary and travel to 5 other locations as needed based on tickets and schedule.

Requirements

Healthcare experience preferred; long-term healthcare support experience is a plus.
At least three years of level one support in an enterprise environment is required.
Comfortable with multiple enterprise systems such as Active Directory, Microsoft Office Suite, Windows Operating Systems, file shares, printers and copiers, phone systems, Exchange, basic network and systems administration and desktop hardware support.
Excellent communication and customer service skills are required.
The position is largely self-motivated and self-structured. The right candidate will be driven to be challenged and to succeed.
Additional requirements such as background check, substance screening, TB test, vaccinations (or masking in lieu of vaccinations)

Benefits

Cell phone/internet reimbursement
Medical, dental, vision, and 401K
Responsible paid time off
Certification reimbursement

Company Culture

We are an IT company but believe technology support should be directly related to your business success. Technology for technology’s sake is not what we are about. We intertwine the knowledge economy with technology to transform and interconnect our expertise with your company to expand the decision-making capabilities and ensure productivity and cost effectiveness.

Our Values:

Expertise

Collaboration

Empathy

Integrity

If you want to work for a value-driven, high-performance company and to experience an exciting opportunity to help grow a company then this is the job for you. We are looking for our team members to take ownership and pride in their work, and to provide input and guidance for the clients of Parasol. We are a virtual company that offers work from home, responsible time off and bonus opportunities.

Apply Now

Refine Your Search

it analyst jobs in fort wayne, in

Service Desk Analyst (Hybrid)

Business Analyst

Clinical IT Analyst

Help Desk Analyst

App Support Analyst I

Cybersecurity Analyst - AI Trainer

EHR Educat Implement Analyst

Information Security Analyst – Business Integration Lead

Business Analyst II

Customer Success Support Analyst

Software Delivery Analyst

Technical Solution Analyst

Senior EDI Analyst

Security Operations Center (SOC) Analyst - M1 Global

PLM Business Analyst

Workday Absence & HCM Senior Analyst

Sr. Business Systems Analyst-Sagent LoanServ/Mortgage Servicing Migration

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