Top 666 Information technology Jobs in Framingham Ma

Director of IT
The Arc of Bristol County dba proAbility —Attleboro, MA
- $80,000 - $90,000 a year
- Full-time
- Computer Science
- HIPAA
- Windows
- Mileage reimbursement
- Dental insurance
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IT Support Technician
Triton Technologies —Worcester, MA
- $22 - $35 an hour
- Full-time
- HIPAA
- Mid-level
- Windows
- Paid training
- Health savings account
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12d
Helpdesk Level 1 & 2 (Contract Position)
CyberFire IT Solutions —Lexington, MA
- $30 - $40 an hour
- Contract
- Hybrid work
- Mid-level
- Office
- Windows
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Customer Care Associate
PureHD LLC —Maynard, MA
- From $50,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- English
- Health insurance
- Dental insurance
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Network Support Technician
Inserso Corporation —Burlington, MA
- $55,000 - $72,000 a year
- Full-time
- Mid-level
- Travel
- US work authorization
- AD&D insurance
- Paid holidays
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Technical Analyst I – Retail IT Implementations
Staples, Inc. —Framingham, MA
- $62 an hour
- Computer science
- Microsoft Outlook
- Computer Science
- Store discount
- Paid holidays
2d
Desktop Support Technician
MathWorks —Natick, MA
- $70,800 a year
- Hybrid work
- Computer Science
- Bachelor of Science
- Mid-level
13d
Help Desk Technician
Cognex Corporation —Natick, MA
- $29 - $44 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- Paid holidays
- Disability insurance
12d
27-35 Technician I
Hopkinton Public School District —Hopkinton, MA
- $26.90 - $28.55 an hour
- Full-time
- Google Workspace
- Computer science
- Computer Science
3d
Level 1 Technician
Compucom Staffing —Bedford, MA
- $18.70 - $22.00 an hour
- Contract
- US work authorization
- Fair chance
- Leadership
- Paid parental leave
- Health savings account
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12d
IT Data Analyst I
State of Massachusetts - Massachusetts Department of Transportation —Boston, MA
- $75,826.84 - $112,960.44 a year
- Full-time
- Research
- Office
- SQL
IT Support Specialist I
Silicon Labs Careers —Boston, MA
- $59,150 - $109,850 a year
- Full-time
- School experience
- Office
- Continuous improvement
- Commuter assistance
- Health savings account
10d
Help Desk Technician
MCPHS —Worcester, MA
- $31.10 - $34.56 an hour
- Weekends as needed
- Background check
- Classroom
- Mid-level
- Health insurance
- Dental insurance
3d
Help Desk Specialist
ITW EAE —Hopkinton, MA
- $76,000 - $96,000 a year
- Online Application
- Computer science
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Disability insurance
IT Service Desk Specialist
RA Capital Management —Boston, MA
- $70,000 - $90,000 a year
- Email
- Hybrid work
- Google Workspace
- Computer science
- Computer Science
- Health insurance
- Dental insurance
6d
Technical Support Assistant
Massachusetts Bay Community College —Wellesley Hills, MA
- $25 an hour
- Part-time
- Laboratory
- Classroom
- Windows
4d
Cybersecurity Analyst II/ISSO
Spectrum Control, Inc. —Marlborough, MA
- $85,000 - $120,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid time off
- Benefits from day one
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10d
HelpDesk Administrator
Edward M. Kennedy Community Health Center, Inc. —Framingham, MA
- $20 - $23 an hour
- Full-time
- Computer literacy
- Mid-level
- Windows
- 403(b) matching
- Health insurance
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IT Support Technician (Contractor)
State of Massachusetts - Massachusetts Teachers' Retirement System —Charlestown, MA
- $30 - $35 an hour
- Online Application
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Dental insurance
Service Desk Support Analyst
M.S. Walker Inc. —Norwood, MA
- $55,000 - $70,000 a year
- Microsoft Excel
- Microsoft Outlook
- Office
- Disability insurance
- Health insurance
Quick Apply

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Director of IT

The Arc of Bristol County dba proAbility -
Attleboro, MA

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Job Details

Full-time
$80,000 - $90,000 a year

Benefits

Mileage reimbursement
Dental insurance
Flexible spending account
Vision insurance
403(b)
Life insurance
Pet insurance

Qualifications

Technology purchasing
Non-technical user support
Authentication
Managing technical support teams
Customer communication
Staff supervision
Team supervision
IT user and group management
IT asset management
Technical documentation
Network configuration
Data recovery
Server backup and recovery
Microsoft Exchange
Public Cloud
Windows
Managing IT procurement budgets
Patch management
Cloud service support
Azure AD
Vendor relationship management
Data backup
MFA
Vendor contract management
Access control management
Identity and access management (IAM) solutions
Desktop administration
Operational budget management
Senior leadership

Full Job Description

Job ID # - 830

Position: Director of IT
Department: Administrative
Schedule: Full-Time, 40 hours per week
Pay Rate: $80,000-$90,000 annually

About Us

The Arc of Bristol County provides innovative services and programs that empower individuals with intellectual and developmental disabilities to live their best lives. Through advocacy, community partnerships, and exceptional support, we promote growth, inclusion, and innovation for people of all abilities.

Benefits*:

Voluntary Retirement 403(b)
Life Insurance
Health Insurance
Dental and Vision Insurance
FSA (Flexible Spending Account)
Pet Insurance
Mileage Reimbursement

The Director of Information Technology is the senior technology leader responsible for strategic direction, operational excellence, cybersecurity, and continuous improvement of technology services and systems across The Arc of Bristol County. Reporting directly to the Chief Administrative Officer, the Director partners with executive leadership to develop and execute a technology roadmap that supports the organization's mission, enhances service delivery, strengthens cybersecurity, and enables innovation throughout the agency. This role oversees technology operations supporting approximately 500 employees across 16+ locations throughout Massachusetts and Rhode Island and ensures secure, reliable, and compliant IT systems that support the agencies clinical, administrative, and operational functions.

The Director of IT will work with leadership to establish policies and controls that protect confidential information and supports compliance requirements. The role has infrastructure oversight, cloud administration, cybersecurity operations, vendor coordination, end-user support services, and IT operational governance. The environment is solely cloud-based, leveraging Microsoft Azure Active Directory (Azure AD / Entra ID), Microsoft 365, cloud-hosted clinical applications, and managed services providers.

Minimum Qualifications:

Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent combination of education and experience.
3–7 years of progressive IT experience, including experience administering Microsoft 365, Azure AD and Windows environments.
Prior experience leading IT operations, projects, or a small team/managed service relationship.
Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi), endpoint management, and backup/recovery concepts.
Strong understanding of security controls and practices (Firewall rules, MFA, least privilege, patching, phishing prevention and incident response).
Excellent customer service and communication skills; ability to translate technical concepts for non-technical staff.
Strong organization and documentation skills; ability to manage multiple priorities with minimal supervision.
Experience with vendor management, purchasing, licensing, and budget tracking.
Ability to maintain confidentiality and handle sensitive information appropriately.
Preferred: relevant certifications (e.g., CompTIA Security+, Network+, Microsoft certifications) and experience in nonprofit, healthcare, human services, or regulated environments.

Job Responsibilities:

Direct daily IT operations while leading a small staff, including help desk/service requests, incident management and response, and outage escalations
Coordinate user onboarding/offboarding processes, device provisioning, account management, and asset lifecycle management (procurement, inventory, deployment, maintenance, and refresh planning) for computers, mobile devices, and peripherals.
Administer and monitor core systems (Microsoft 365/Entra ID/Azure AD, Exchange email, endpoint management and protections, file sharing, printers, phones/VoIP as applicable) to ensure availability and performance.
Maintain secure network and infrastructure services (firewalls, switches, Wi-Fi, VPN, backups)
Oversee contracted services and monitor performance against IT service delivery standards, SLA’s, and operational KPI’s for the managed services provider (MSP)
Implement and enforce cybersecurity best practices, including access controls, multi-factor authentication, patching, vulnerability management, and lead or support agency efforts around security awareness training.
Oversee data protection and look for opportunities to modernize technology across a rapidly growing nonprofit healthcare organization
Lead development of data privacy policies and design business continuity plans, including backup verification, disaster recovery planning, and periodic testing.
Support and optimize business applications used by programs and administration (e.g., HR/payroll, EHR/case management, finance, scheduling), including configuration, permissions, and user training.
Develop and maintain IT policies and procedures, and maintain operational documentation examples include acceptable use, password/access, device standards, incident response, and change management
Lead IT vendor management and contracts review; evaluate solutions, obtain quotes, and ensure service levels are met.
Prepare and manage the IT budget; track spending, renewals, and licensing; identify cost saving opportunities and areas of improvement.
Partner with leadership on technology strategy and project planning, including upgrades, migrations, and ongoing process improvement.
Lead efforts to identify opportunities around AI automation and digital transformation initiatives
Ensure technology practices align for HIPAA compliance, and support privacy and confidentiality for individuals served, families, and staff.

Leadership and Collaboration:

Develop and maintain the organization's three-year technology roadmap.
Present technology and cybersecurity posture while serving as a trusted technical resource.
Evaluate emerging technologies that improve client care and operational efficiency.
Work collaboratively with clinical, finance, HR, compliance, and administrative departments.
Provide technical guidance and mentorship to support staff and vendors.
Participate in after-hours support escalation rotation when required.

If you are passionate about making a difference in the lives of individuals with disabilities, we invite you to apply today and join our dedicated team at The Arc of Bristol County!

Benefits eligibility is based on full-time hours.

Employment compliance with the Americans with Disabilities Act:
The physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to use hands in order to handle or feel objects, tools, and controls; reach with hands or arms, stoop, kneel, talk, and hear. The employee is required to stand, walk, sit, and occasionally be required to lift/transfer up to 50/70 lbs. alone or occasionally up to 200lbs with the assistance of other staff. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

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Refine Your Search

information technology jobs in framingham ma

Director of IT

IT Support Technician

Helpdesk Level 1 & 2 (Contract Position)

Customer Care Associate

Network Support Technician

Technical Analyst I – Retail IT Implementations

Desktop Support Technician

Help Desk Technician

27-35 Technician I

Level 1 Technician

IT Data Analyst I

IT Support Specialist I

Help Desk Technician

Help Desk Specialist

IT Service Desk Specialist

Technical Support Assistant

Cybersecurity Analyst II/ISSO

HelpDesk Administrator

IT Support Technician (Contractor)

Service Desk Support Analyst

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