Top 12 It help desk support Jobs in Frankfort, Ky

IT Field Support Technician
LifeStance Health —Frankfort, KY
- $24.75 - $28.50 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
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12d
Main Console Operator
Quantam Solutions —Frankfort, KY
- $21 an hour
- Contract
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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13d
Client Support Desk Analyst
defi AUTO LLC —Frankfort, KY
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
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IT Help Desk Technician
Lexair, inc. —Lexington, KY
- Overtime
- Computer science
- Computer Science
- Ability to walk for extended periods
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5d
EHR Specialist
Healthfirst Bluegrass —Lexington, KY
- $30.56 an hour
- Full-time
- Computer science
- Computer Science
- Associate's degree
Quick Apply
Information Technology Systems Administrator
KET-Kentucky Educational Television —Lexington, KY
- Email
- Computer science
- Computer Science
- Microsoft Office
- Health insurance
- Paid time off
IT Field Service Technician
IT-Necessity —Georgetown, KY
- $12 - $20 an hour
- Part-time
- Hybrid work
- Mid-level
- Office
- Windows
- Health insurance
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13d

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IT Support Specialist
Total Network Designs LLC —Louisville, KY
Valid driver’s license and reliable transportation. This is *not an entry-level or call-center role*. Microsoft 365 administration (users, mailboxes, MFA,…
Up to $65,450 a year
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11d
IT Operations Technician I
PDS —Louisville, KY
Minimum 1 year of technical experience supporting users with computers/laptops, desk phones, mobile phones, and printers.
$30 - $34 an hour
Quick Apply
6d

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IT Help Desk Support Technician
Manifest Solutions Corp —Upper Arlington, OH
Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned.
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Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
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IT Field Support Technician

LifeStance Health -
Frankfort, KY

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Job Details

Full-time
$24.75 - $28.50 an hour
12 days ago

Benefits

Paid parental leave
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Windows

Full Job Description

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

Brad to complete - currently filled by contractor, Dwayne Wright. We are not moving forward with converting Dwayne.
Comp Band $24.75 $28.50

Position Summary

We are looking for a detail-oriented and customer-focused IT Support Technician to join our IT team. The successful candidate will be responsible for providing technical support to end-users, resolving IT incidents and service requests, and ensuring the smooth operation of hardware, software, and network systems. This is a hands-on role ideal for someone with a strong problem-solving mindset and excellent communication skills.

Compensation: $24.75 - $28.50/hour in addition to a competitive bonus plan

Duties / Responsibilities:

Provide first- and second-level technical support to users via phone, email, chat, and in-person
Troubleshoot hardware, software, and networking issues on Windows and/or macOS systems
Configure and install workstations, laptops, printers, mobile devices, and other IT equipment
Manage user accounts and permissions in Active Directory, Microsoft 365, and other systems
Document all incidents, requests, and solutions in the ticketing system (e.g., ServiceNow, Jira, Zendesk)
Assist with onboarding and offboarding tasks, including setup and decommissioning of user devices
Monitor system performance and escalate issues as needed to senior IT staff or vendors
Maintain inventory of IT assets and track hardware/software assignments
Support video conferencing tools (e.g., Zoom, Microsoft Teams, Google Meet) and AV equipment
Contribute to knowledge base articles and technical documentation

Education and Experience:

High School Diploma or relative experience in similar role
1–3 years of experience in a technical support or help desk role
Solid understanding of desktop operating systems (Windows 10/11, macOS), Microsoft 365, and basic networking
Experience with Active Directory, Exchange, VPNs, and remote access tools (e.g., TeamViewer, RDP)
Excellent troubleshooting, analytical, and communication skills
Ability to prioritize and manage multiple tasks in a fast-paced environment
Strong customer service orientation and a proactive approach to solving problems

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Preferred Skills:

IT certifications such as CompTIA A+, Network+, Microsoft MCP, or similar
Experience with ITIL processes and service desk metrics, ticketing systems (ServiceNow, Zendesk, ManageEngine)
Familiarity with endpoint management tools (e.g., Intune, SCCM, JAMF)
Knowledge of cloud platforms and SaaS applications

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than

LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at [email protected]. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.

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Refine Your Search

it help desk support jobs in frankfort, ky

IT Field Support Technician

Main Console Operator

Client Support Desk Analyst

IT Help Desk Technician

EHR Specialist

Information Technology Systems Administrator

IT Field Service Technician

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