Top 32 Servicing specialist Jobs in Franklin, Tn

Customer Service Specialist, I
Carrington Mortgage Holdings —Franklin, TN
- $22 an hour
- Full-time
- Hybrid work
- Spanish
- High school diploma or GED
- Computer skills
- Health insurance
- Tuition reimbursement
Building Systems Control Supervisor
Vanderbilt University —Nashville, TN
- Overtime
- Customer service
- Computer literacy
- Research
Investment Management Operations and Service Specialist
Provident Wealth Management —Brentwood, TN
- $80,000 - $100,000 a year
- Full-time
- Research
- Mid-level
- Office
- Paid time off
Quick Apply
Controls Specialist
Vanderbilt University —Nashville, TN
- Full-time
- Research
- Mid-level
- Residential
Fulfillment Specialist
Fastenal —Columbia, TN
- Part-time
- 18 years or older
- Customer service
- Computer literacy
1d
Early Stage Collections Specialist Team Lead
Carrington Mortgage Holdings —Franklin, TN
- $24 - $32 an hour
- Full-time
- Hybrid work
- Management
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
7d
Sales Intake Specialist
Allsup Employment Services —Nashville, TN
- $35,360 a year
- Full-time
- Remote
- Computer skills
- Communication skills
- Entry level
- Paid training
- Health savings account
Quick Apply
Industrial Refrigeration Tech - Ammonia Specialist
IHG Mechanical —Nashville, TN
- From $60 an hour
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Associate
AllianceBernstein —Nashville, TN
- Full-time
- Mid-level
- Office
- Analysis skills
- Opportunities for advancement
4d
Office Specialist - Nashville SW
Cook's Pest Control, Inc. —Nashville, TN
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
Private Bank Senior Associate
Bank of America —Nashville, TN
- Full-time
- Bachelor of Science
- Mid-level
- Office
3d
Inventory Specialist
Walgreens —Nashville, TN
- $17 - $20 an hour
- Weekends as needed
- Merchandising
- English
- Mid-level
Product Specialist
Victory INEOS Grenadier —Nashville, TN
- $50,000 - $75,000 a year
- Full-time
- Bilingual
- Clean driving record
- Dealership
- Paid holidays
- Health insurance
Quick Apply
Medical Imaging Field Engineer - AT/XP - Chattanooga, TN
Siemens Healthineers —Nashville, TN
- $60,800 - $83,600 a year
- Full-time
- Clean driving record
- Mid-level
- Administrative experience
- Disability insurance
- Health insurance
Relationship Banker
Old National Bank —Nashville, TN
- $17.00 - $29.75 an hour
- Full-time
- Spanish
- Mid-level
- Office
- Health insurance
- Dental insurance
Industrial Ammonia Refrigeration Technician
IHG Mechanical —Nashville, TN
- Up to $60 an hour
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health insurance
- Dental insurance
Clinical Educator
Securitas Technology Corporation —Nashville, TN
- $70,000 - $80,000 a year
- Full-time
- Background check
- Spanish
- Microsoft Outlook
Quick Apply
Neurocritical Care Specialist
Natus Neuro —Nashville, TN
- Full-time
- Up to 50% travel
- 3 years
- Driver's License
- Paid holidays
- Health insurance
8d
Assistant Store Manager
O'Reilly Automotive Stores —Brentwood, TN
- Weekends as needed
- ASE Certification
- Merchandising
- Mid-level
- Employee stock purchase plan
- Health insurance
Quick Apply
CDL Driver - Class A/B
Carter Lumber —La Vergne, TN
- Full-time
- CDL B
- Construction site
- Customer service
- AD&D insurance
- Paid holidays
Quick Apply
1d

I want to receive the latest job alert for servicing specialist in franklin, tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

servicing specialist jobs near franklin, tn

Customer Service Specialist, I

Carrington Mortgage Holdings -
Franklin, TN

Apply Now

Job Details

Full-time
$22 an hour

Benefits

Health insurance
Tuition reimbursement
401(k) matching
Referral program

Qualifications

Negotiation

Full Job Description

Come join our amazing team and work a hybrid schedule!

The Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current month. Resolve customer issues as quickly as possible while providing accurate and timely information within company policies and all applicable regulations. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.

The Customer Service Specialist I level is the entry level role in the job family and generally handles the least complex inbound calls; escalates more complex call as appropriate. The pay for this position is $22.00/hr plus monthly incentive. An additional $1.50/hr can be added for the Spanish bilingual skill set.

What you’ll do:

Answer least complex incoming calls, via an Automated Call Distribution system (ACD), from borrowers and third parties with inquiries about existing mortgage loans.
Deliver accurate and timely information to callers in a courteous and professional manner, striving for first-call resolution whenever feasible and in compliance with all applicable regulations.
Refer more complex or complicated calls to qualified team member.
Perform necessary steps to provide call resolution which may include setup and routing of process tasks, email or phone contact with supporting departments.
Track, follow-up and complete customer call backs to ensure inquiry resolution.
Collect payments whenever necessary and appropriate.
Document call details, such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system.
Knowledge of Fair Debt Collection Practices Act preferred.
Knowledge of relevant and industry-specific computer software packages preferred.
Basic negotiation skills.
Ability to understand problems and to collaborate and explore alternative solutions.
Ability to make decisions that have moderate impact on the immediate work unit.
Ability to organize thoughts and ideas into understandable terminology.
Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy.
Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.

What you’ll need:

High school diploma or equivalent work experience.
Customer service/call center experience preferred, but not required.
Banking, Mortgage/Loan Servicing industry experience preferred, but not required.
Bi-Lingual (Spanish) skillset preferred.
Hours Monday-Friday

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com .

What We Offer:

Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
Educational Reimbursement.

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

#LI-SY1

Apply Now

Refine Your Search

servicing specialist jobs in franklin, tn

Customer Service Specialist, I

Building Systems Control Supervisor

Investment Management Operations and Service Specialist

Controls Specialist

Fulfillment Specialist

Early Stage Collections Specialist Team Lead

Sales Intake Specialist

Industrial Refrigeration Tech - Ammonia Specialist

Associate

Office Specialist - Nashville SW

Private Bank Senior Associate

Inventory Specialist

Product Specialist

Medical Imaging Field Engineer - AT/XP - Chattanooga, TN

Relationship Banker

Industrial Ammonia Refrigeration Technician

Clinical Educator

Neurocritical Care Specialist

Assistant Store Manager

CDL Driver - Class A/B

I want to receive the latest job alert for servicing specialist in franklin, tn

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected