Top 53 Customer service manager Jobs in Franklin Wi

Scheduling Manager
GardaWorld Security Services U.S. —Wauwatosa, WI
- $60,000 - $67,000 a year
- Weekends as needed
- Management
- Customer service
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
8d
Customer Service Team Lead
National Business Furniture, LLC —Milwaukee, WI
- Full-time
- Mid-level
- Residential
- Supervising experience
2d
Customer Service Team Lead
nVent —New Berlin, WI
- Full-time
- Hybrid work
- ERP systems
- Mid-level
- Communication skills
- Employee stock purchase plan
- Disability insurance
1d
Customer Experience Excellence Lead
Pentair —Brookfield, WI
- $95,500 - $177,300 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Employee stock purchase plan
- Disability insurance
Quick Apply
10d
Customer Operations Manager
Alfa Laval —Kenosha, WI
- $95,000 - $105,000 a year
- Full-time
- Hybrid work
- ERP systems
- Office
- Analysis skills
- Health insurance
- Dental insurance
Customer Operations Manager
Hertz —Milwaukee, WI
- $50,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Health insurance
Client Operations
U.S. Bank National Association —Milwaukee, WI
- $111,605 - $131,300 a year
- Full-time
- Office
- 8 years
- Analysis skills
- Paid holidays
- Disability insurance
5d
Service Manager
Cintas —Franklin, WI
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
12d
Customer Care Advocate/Account Manager
Regal Rexnord —Milwaukee, WI
- $41,000 - $55,000 a year
- Online Application
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- AD&D insurance
10d
CRM Manager - Hybrid
Traffic and Parking Control Co —Brown Deer, WI
- $75,000 - $85,000 a year
- Full-time
- Marketing
- 5 years
- Bachelor of Science
- Paid parental leave
- Paid holidays
Quick Apply
12d
Customer Service Manager - Residential Construction
Confidential —Waukesha, WI
- From $60,000 a year
- Full-time
- Management
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
4d
Workforce Forecasting Manager
Uline —Kenosha, WI
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
3d
Senior Customer Operations Manager
Uline —Kenosha, WI
- Full-time
- 5 years
- Pass drug screening
- Office
- Paid holidays
- Health insurance
3d
Accounting Manager - Client Advisory Services (CAS)
Everforth, Cybercoders —Milwaukee, WI
- $115,000 - $145,000 a year
- Full-time
- Hybrid work
- Management
- CPA
- Finance
- Paid holidays
- Health insurance
3d
Team Lead - Global Solutions Onboarding
U.S. Bank National Association —Brookfield, WI
- $98,175 - $115,500 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
Customer Service Account Manager
Independence Corrugated —Oak Creek, WI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Experience Manager
Nassco, Inc. —New Berlin, WI
- Full-time
- Marketing
- Bachelor's degree
- Mentoring
Quick Apply
Customer Service Supervisor 2026
Lake Express —Milwaukee, WI
- $17 - $21 an hour
- Part-time
- Mid-level
Quick Apply
Customer Service Manager
Sendik's Food Market —Brookfield, WI
- Full-time
- 18 years or older
- Mid-level
- Conflict management
Quick Apply
11d
Supervisor of Client Service
Annex Wealth Management LLC —Delafield, WI
- Office
- Mentoring
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
9d

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customer service manager jobs near franklin wi

Scheduling Manager

GardaWorld Security Services U.S. -
Wauwatosa, WI

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Job Details

Full-time
$60,000 - $67,000 a year
8 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Management
Service scheduling
Staff scheduling
Regulatory compliance
Employee relationship building
Team scheduling
Compliance with security regulations
High school diploma or GED
Driver's License
Schedule creation
Security

Full Job Description

Job Description:

Be the Difference: Start your Journey as a Scheduling Manager at GardaWorld Security Services!

As the Scheduling Manager in Wauwatosa, Wisconsin, you'll be the vital link between our organization and our customers, ensuring top-tier customer service and representing GardaWorld as the industry's premier provider of contract security services. We're looking for someone who can build personal credibility with both internal and external clients through honesty, consistency, and dependability. Make a significant impact by delivering excellence and fostering strong client relationships. Join us and be a part of something extraordinary!

What’s in it for You

Competitive Salary: $60,000.00 - $67,000.00 / year
Work Site Location: Wauwatosa, WI, with occasional local market travel
Schedule: Monday - Friday 8:00 am - 5:00 pm, with occasional weekends required; must be flexible outside of business hours
Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
Career Growth: Career growth opportunities at GardaWorld

Your Responsibilities

Supervise daily security services to ensure high standards.
Build and maintain strong relationships with clients and employees, acting as the main point of contact.
Ensure client site schedules are up-to-date.
Participate in recruiting, training, and developing staff.
Oversee a book of business, client relationships, security ambassadors, etc.
Visit and inspect supervisors and security officers to ensure compliance and proficiency.
Maintain thorough knowledge of post specifications, emergency procedures, and client policies.
Assist in developing staffing schedules, budgets, and payroll.
Ensure compliance with all regulations, contracts, and agreements.
Recommend improvements for efficiency and service quality.
Follow progressive discipline for corrective actions.
Perform other duties as assigned.

Your Qualifications:

Authorized to work in the United States
Able to pass an extensive screening process

A high school diploma or equivalent
A minimum of one (2) year of management experience, and 5 years of security experience
Must possess a valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.
Must have scheduling/compliance experience
Availability for duties on an as-needed basis outside standard working hours.
Ability to work independently with minimal supervision.

Your Skills and Competencies:

Ensure high standards of customer service.
Understand and interpret financial reports.
Develop and maintain effective professional relationships.
Problem-solve independently in fast-paced environments.

GardaWorld: Make the World a Safer Place

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

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Refine Your Search

customer service manager jobs in franklin wi

Scheduling Manager

Customer Service Team Lead

Customer Service Team Lead

Customer Experience Excellence Lead

Customer Operations Manager

Customer Operations Manager

Client Operations

Service Manager

Customer Care Advocate/Account Manager

CRM Manager - Hybrid

Customer Service Manager - Residential Construction

Workforce Forecasting Manager

Senior Customer Operations Manager

Accounting Manager - Client Advisory Services (CAS)

Team Lead - Global Solutions Onboarding

Customer Service Account Manager

Customer Experience Manager

Customer Service Supervisor 2026

Customer Service Manager

Supervisor of Client Service

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